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December 2023 by Alisha Lewis
Suzanne is wonderful, we had a very nice experience and felt good about our purchases
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November 2023 by Rachel Rees
This was a wonderful choice! Our salesperson Suzanne was helpful and educated us but was never pushy or overbearing. We are so excited with the bed we are getting. 10/10 recommend!
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November 2023 by Leslie Hubbard
Sleep number promises the best nights sleep but what they don't tell you is that you are buying a very expensive air mattress that will not give you the best night sleep but alot of body aches and pain. I understood it needs to broken in but at the end of 31 days I've never experienced such back and hip pain in my life. Of course you will be amazed with all the bells and whistles and the adjustable part seemed great until they tell you that adjustable bases are final sale. The mattresses in store will not at all feel like what you receive. My husband and I were both thrilled to get this bed thinking this was going to be the best bed ever. We returned the mattress and out 2K for the bed frame we cannot/do not want to use. If you are thinking of buying a bed from sleep number try other places first. There are better beds out there. Mattress firm saved my back and hips and the bed we got is way better. I will say the associate that helped us out was super nice and knowledgeable and was very understanding when we talked to him about returning the bed. He was the only positive part of this whole experience.
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November 2023 by J O
The staff at Sleep number are very informative and knows about the products they carry. Suzanne answered all of our questions, she kept in constant contact with us during our purchase. If you need information about a sleep number and comparison of other types of beds , this is the place to go. Thank you Suzanne!
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November 2023 by Abraham Orozco
We bought a mattress at sleep number & it's the worst mistake ever. Don't waste your money there. Go anywhere else. I suffered from sciatic nerve pain & hadn't realized it was the mattress until I slept on my rv mattress when I went camping. We tried talking to the manager but it was a waste of time.
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November 2023 by Sherri H.
The sales person sold me the mattress. It was very comfortable in the showroom but at home it was horrible. It was only when I returned it I found out that I couldn't return the base. I tried contacting their home office & was told that I should have read the contract better. So here I am, a senior citizen on a fixed income with a $2500.00 base that I don't want. Their customer service is bad. I will never buy from them again.
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November 2023 by Monkey
Warning this company will steal your money. They took $7000 from me. And this product is horrible. I could not sleep one night on this bed. Go on YouTube and look at other reviews, please. Before you buy a bed from them.. What they advertise is NOT What u get. They will not give you a refund. They make you buy the bed frame for $4000.You are stuck with this product. You're paying $7000 for a horrible air mattress.
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August 2023 by Muriel Benson
I was pleasantly surprised to have credit available to purchase new sheets and they were also on sale! Thanks Sleep #
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June 2023 by Tony Torres
Thank you. We are excited to try our new sleep number bed. It was a nice experience
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April 2023 by Heather Robbins
Rito was super helpful and knowledgeable and provided excellent customer service. Would definitely recommend stopping here if looking for a new mattress.
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April 2023 by Maria Teresa G.
I will agree with many customers, is a big problem after your bed is delivered and installed and looks like a banana, they tell you it will adjust after you used it.I had problems from the beginning and extra expenses because the guarantee is limited, many calls to them because something is wrong.I just got told by a customer service representative that this is like a car I should expect extra expenses!!!Really? only three years old and after $7,000.00?
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March 2023 by N. Tre
The thought of finding a new mattress is daunting. However, Sleep Number made the experience easy. Highly trained salespeople, but not aggressive.Our Salesman, Michael J., was patient and thorough. Not pushy and displayed all price levels of the mattress. There was no push to pick one over the other, he just gave us the facts and let us try each mattress. In the end, we choose the one best for our comfort and price point. Highly recommend Michael J.
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March 2023 by Val Simon
Walked in the door we were greeted with Hello .very knowledgeable staff. Answered the questions we had and we ended up purchasing an item that we will need for our new Bed.
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December 2022 by Isaac Ramsey
The assistant was extremely helpful, professional, and the service was top-notch. Highly recommended!
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December 2022 by mohammad abunaja
Buyers beware, do not fall for this. They tell you, if you don’t like it, bring it back, but still charge to take bed back. This bed is a joke. It’s basically air mattress.
