This store sucks..... Traded in 2 Samsungs for upgrade. The store didn't check in one of the old phones and now I'm fighting for credit on one line. You can't call the store and corporate can't seem to get it figured out either.I've been happy with Verizon as a whole but this sore sucks....
February 2024
Shout out to Jeff for saving my rear, I had an issue with a new tablet I bought, 1 hour in the Hesperia rd store 3 hours on the phone, I bring the tablet to Jeff and 10 minutes later he makes the tablet work. I am very grateful for him
January 2024
Rose is not friendly and not helpful at all, No compassion for someone who just spent $1000 on a phone, She did not care at all. There is always a problem when picking up orders here. No wonder the store is always empty and employees are sitting at the door waiting.
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