The Verizon store in Hesperia receives high praise for its excellent customer service and knowledgeable staff. Customers appreciate the friendly and helpful employees who go above and beyond to assist with various needs, from transferring plans and upgrading phones to fixing issues with devices. Many reviewers highlight specific staff members who provided quick, personalized, and attentive service, making the experience smooth and efficient, especially during busy times or urgent situations. The store offers a range of services including mobile devices, 5G home internet, and business solutions, with convenient options like online orders, in-store pickups, free 2-day shipping, express lockers, and same-day delivery where available. Customers feel confident in the store’s professionalism, noting that the staff’s expertise and care reflect well on the company. Overall, this Verizon location is praised for its excellent customer care, knowledgeable employees, and commitment to making each visit a positive experience, leading many to choose it as their main store for future needs.
Come see Vincent he was awsm we had a trade in problem with Samsung and he took care of us. Definitely come here and see him to get your next phone.
March 2026
Team member Jose Velez was amazing, he was very well informed, helped me with a trade-in, was quick and very effective and responsive. He also provided me a great deal bundle on home internet HIGHLY RECOMMEND!
March 2026
Jesus
Jesus could not have been nicer.very professional, polite. Friendly too. If I have a problem I most likely will drive from Apple Valley to his store to have him help me. You are fortunate to have him as an employee! Sincerely. Joyce Wade
