-
January 2024 by Faith S.
If I could give zero stars I would! There was a man who had a bike and was hanging out in the front entrance for another woman getting a prescription. It was cold and he wasn't bothering anyone. One of the employees proceeded to kick him out even though he explained he was waiting for this woman. I stepped in and told her it was cold and asked if she realized how cold it was. She responded yes. Which I don't think she realizes how cold it is out side.tbh she should be ashamed that she had no compassion for these ppl.
-
September 2023 by Michael F.
Really great customer service Monique" I believe is her name she really helped me a lot and assisting me with all my needs
-
June 2023 by Oscar C.
Would never recommend this place for anyone that tries to pick up medication. They are extremely rude. They wouldn't try to find a way for our insurance after my doctor called before hand to make sure they took it. Don't understand why but I talked to three people and they were not helping at all. It's frustrating because people that don't like their jobs are working here. So many comments and still no change. Ride aid pharmacy should really start working on there.customer service.
-
February 2023 by Rudy R.
I am a home health care nurse. This store is one of the worst! Sunday 02/26/2023, the pharmacy didn't get open until 11. Am they supposed to open by 10:00 am the Sunday before they also were not open by 10:20 am that is the time I walked out. Everyone is late on occasion well if they are not responsible that is,but things do happen but this store is really bad. The employees are what makes a business, so I've said it all ..
-
December 2022 by G S.
I visited this location a few weeks ago. I brought several items in my cart to the checkout stand. After I put most items on the counter, the cashier told me they were out of bags but I could purchase other bags from the display rack behind the counter.I didn't buy any of the bags. At my request the cashier gave me a box.Why would the cashier wait until after I unloaded my cart to tell me they were out of bags?Management at the store should be changed. The store shouldn't run out of bags.
-
August 2022 by Diego T.
Both pharmacist I didn't get their names but who are (asian) and (middle eastern ) .are rude and have a nasty condescending attitude ! If you hate your job that bad then why not quit instead of making the public (who pay your crappy salary) miserable with you?!! Corperate seriously needs to train these arrogant assholes on customer service! Never shopping here again!!
-
December 2021 by Luisana S.
I called the pharmacy since I had a question and the pharmacist that answered was so rude. If you don't like your job don't take it out on customers. I've been coming to this locations for years, will not be coming here again.
-
April 2021 by Caroline B.
Can't get through to anyone on the phone. I transferred to a smaller pharmacy that isn't so busy. Today, I received a text from them saying there was a refill to pick up but they are not my pharmacy anymore, so when I tried to call them the lady who answered was rude and put me on hold and never returned, so I ended up disconnecting and calling my doctor office instead to verify all my prescriptions are transferred to the new place. These major chain pharmacies are just way too busy to help anyone.
-
January 2021 by Nadine H.
When to pick up prescp. that dr. Faxed over 45 min. Earlier. Sat in line 25 min. after that. Prescp. not ready and was told I have to wait an hr. I told her it was sent 45 min. ago her response was "you do realize the are people in front if you" very rudly.
-
May 2020 by Mario S.
Terrible customer service in the pharmacy. Very rude with customers. Will be switching pharmacies to Walgreens which I directly across the street.
-
May 2020 by Alanna K.
This is the third time I have posted a review of this store. I am finally giving up on the pharmacy. The rest of the store I love. Dina is the rudest person I have ever dealt with in retail. She acts like you are putting her out every time you come in. I have brought in prescriptions and she says "this is over the counter, you just go get it off the shelf your insurance won't cover it" well, hello.. my insurance does if I have a script so yesterday I walked out and went to Walgreens where they happily filed it for a $3.47 copay. The otc price was $14.99. Same visit, my husband is a cancer patient and they refused to fill his pain medication unless I bought narcan, the reversal med with a $20 copay!! Again, Walgreens filled and said they have never heard of such a law.
-
December 2019 by Edgar A.
This place deserves no stars what a horrible place! They fail to answer there damn phones doctors can't get a hold of them I had to drive to the pharmacy twice ! And they still failed to tell me they don't have the medication and that I need to turn tomorrow no thanks! !! I will never go here again ! Not worth anyone's time I hope they close and go out of business !
-
July 2019 by Rashina B.
Don't come here unless you like watery ice cream!!!! The service here sucks too, completely filled with AMATEURS.
-
June 2019 by Honest J.
The store itself- okay. The Pharmacy- Terrible! They added a system where the Pharmacist has to place a finger print on a biometrics scanner to approve prescription sent out, and you can't even decline counseling anymore. It was all right when I was able to decline counseling in the evenings because the pharmacist is a hateful sexist man. Hes incredibly rude to female customers and it's flatly unprofessional. When I was there last A-line of customers including myself had to wait for him to return from lunch to get a prescription through because the other pharmacist had left before their shift was supposed to end. This is not the 1st time I've had a problem with this exact same pharmacist. People coming to fill prescriptions have a dire or immediate need. We do not feel well and we do not need to be treated like that. My choices are to wait an extra day to go in when hes not there or to change my prescriptions. I loved this place but I don't think I'll be coming back. I guess I'll change my Rx location.
-
May 2019 by Janelle F.
This is a must stop every California Trip because Thrifty Icecream is a must have. This store is ok. It's clean and organized, but there's only a few workers and at times can take a bit to get some help.
