-
February 2024 by Salvador Enriquez
Rude employeesRude security guardIf you don't let anyone in until 8am and kicking people out of the Elevator at 7:55 am they should not have appointments at 8am you should have make appointments no earlier 8:30 am
-
February 2024 by John
I do not recommend this facility. The receptionist in the dental clinic has an attitude and is rude. The receptionist is the first and last person you interact with when going for an appointment and this experience was not good. She gets an F-. Another experience like this and we will be looking for a new dental office.
-
September 2023 by Jack M.
This place's only reason is charge Medicare for treatment. My mom was prescribed diabetic medication which caused more problems than the original symptoms because she was not diabetic. She was charged for an ear cleaning that was not done properly. She is Spanish speaking and they only send her to chinese specialist who don't speak Spanish and speak very bad English so she doesn't know what's going on most of the time. She given tons of pills which she doesn't need but Medicare gets charged for. Horrible place avoid at all cost.
-
September 2023 by Stephanie G.
Cecilia Ruelas, RN is the devil. As a concern patient, I informed her about my previous experiences in the facilities which were not pleasant while she was testing me for Covid. She used the information I shared with her against me and denied me medical care and told me " you have many concerns and we can't really see you for all of them" and told me to go to the hospital after 5 hours of waiting.
-
August 2023 by Leonor M.
Muy mal servicio deberían contratar nuevas secretarias Estoy tan molesta solo te dan un papel para que llenen para asee tontos asus patrones entonces si te pasan rápido y no contestan el teléfono y ellas solo en el celular puro chisme y Facebook
-
August 2023 by RD
Worst medical clinic on the face of this earth. The uninformed and misinformed clinic staff at this place would not provide service, just like that. This place needs to be investigated by the relevant authorities. No wonder why this place has a 2 star rating.
-
August 2023 by Hunter Sumner
This is the WORST facility i’ve been too. They always make you wait way past your scheduled time even when you have an appointment. The staff is short in conversation and rude. They are practically impossibly to get ahold of by phone and when you do you’re redirected a handful of times, just to eventually be taken to a voicemail. Don’t even bother leaving a message though because they don’t call back. Don’t even know how this place is still open. Nightmare!!!!!
-
August 2023 by cohenfitness
Staff is very friendly and helpful! Didn't take long at all to be seen, woulda rated 5 stars but still got a 63 dollar ticket as the parking meters need to be fixed! I paid for 2 hours and still got a ticket
-
June 2023 by Rosie E
I can say this place has gotten worse.I came in at 2 pm as a walking and the receptionist told me there was going to be a wait which I didn’t mind.1 hr passed and no call at all. I went up to the receptionist again and to my surprise she tells me that she forgot to check me in ( have in mind I already have waited for 2 hrs) it was 5 pm and yet no call at all. The Doctors are great but management really has to see what people/receptionist they hire because clearly they aren’t doing their job. Is ridiculous the long wait.It so unprofessional the job they do as a receptionist at this clinic. And is worse when you try to call to make an appointment they never answer nor give you the call back to make the appointment.
-
June 2023 by Paolo Mina
Doctors are great but the ladies in the front desk are the worst don’t even understand how they still in bussines is please avoid this place is not worth it to have this clinic as your primer doctor they can never assist you with anything only by appointment after 15 days or 30 days
-
June 2023 by Maryam Z.
Worst worst worst service ever...they never answer your call. Only good thing was they used to send appointment confirmation and reminder texts that they have stopped doing. I have been calling their 3 locations from last 3 hours just to make sure the appointment time for tomorrow's appointment and they haven't answered or call back.
-
June 2023 by Steven G.
I'd give this place a zero star review. I don't understand how a clinic can run a business when they never answer the phone. Literally don't understand why they pay their staff if they can't answer a simple call. Tried to pay through the phone they hang up. I call 7 different extensions just trying to reach out to somebody to get transferred all of them aren't available. Absolute garbage clinic, I don't even write reviews but this establishment is ran by lazy workers.
-
May 2023 by Jennifer O
If you can avoid this place. I’d rather have Covid than have another appt here. Waiting on a doctors note and have been waiting more than 2 hours. Been asking every MA for an update and they’re all dismissive with I’ll ask but then never walk out. I could’ve walked in as a walk in appt and it probably would have been a little faster. The same Dr. I’m waiting on is supposedly busy with patients but yet on my scheduled appts., she’s been dismissive and only last about 2 mins top. And the reviews about Dr. Cabrera are true. He was my OB back in 2008 and he was the worst.
-
May 2023 by Angela N.
Lilliana at front desk was very rude , she doesn't have any customer service skills when talking to patients that are coming into this clinic feeling bad , feeling sick wanting to find comfort. She gives you a bigger ick very rude person. She was rude when asking simple questions. She' has an ugly personality and I feel bad for the people that have to deal with her attitude.
-
April 2023 by Shannon G
I am very disheartened after our last experience here. There are things I would like everyone to know about kids with disabilities, especially Dr. Chang DDS. I just want her to know that no child or parent chooses autism. That it takes patience and kindness to accomplish things with a kid with autism. That snapping at the kid and parent, and acting irritated and put out makes the entire situation extremely stressful on everyone. It's already so stressful. This is a time when professionalism is needed most. Thank goodness for your assistant, who showed grace and patience and kindness. I am grateful for her, though we won't be back. I hope in the future, other parents and children won't be made to feel so unwelcome because of their struggles with autism or any other imperfection they may have.
