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January 2024 by Priscilla T.
Cashier got offended when I returned batteries. Advised I found it cheaper on Amazon (reason for return). When trying to return he gave me a hard time & requested the CC I used. I advised him it's not necessary for refund. He still sent me to get my CC. when I came back he said "the system doesn't need your cc after all" told him he's just trying to give me a hard time. If you're reading this, it's just a job and it's not your personal business! DO NOT GET OFFENDED on returns from customers, THAT IS CHILDISH!!
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December 2023 by Corrie Siegel
Fabio, the kind Manager helped me figure out the make and model of my car and the right wipers and lights for my car. He even changed them for me and gave me tips of nearby places to hike. Such a great guy and truly one of the most relaxed, efficient, and positive auto experiences.
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November 2023 by Max Stolz
I bought a battery for my garage door remote. I asked them to install it because the battery packages are hard to open. They destroyed the battery package and installed the battery.
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November 2023 by Miguel Vazquez
Zero stars bad customer service
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November 2023 by Oscar M.
Went to return a defective battery still under warranty, they did not want to honer their 2 year warranty term. Last time I buy anything at Autozone.
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October 2023 by Kelsey M.
Great service and a lot of options. I came here after going to the car wash down the street. I was not thinking and left my wipers on during the wash. Of course, with my luck, the wiper broke off. I pulled in here and asked for help finding the right part. The worker that helped me was super friendly and even installed it for me. I also found some car carpet spray that I love! Recommend.
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July 2023 by a mejia
I found everything at a good price.
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July 2023 by britney p.
Never in my life have I ever felt so disrespected by a male worker. I went in for some parts for my car with Fabio and right from the start he gave me attitude. I brushed it off at first until he got wordy with me because I did not know the "correct" name of a part. I then told him I wanted to talk to his district manager and he gave me the incorrect number. But thank you to the rest of the team who actually tried to help me. I know that people have bad days but even my husband has gotten attitude from him and he is a store manager. If this is the way he would act with a customer I feel sorry for his coworkers. If the district manager does not do anything about him then this store that was once a great store will slowly go down the hill.
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June 2023 by Letty Lee
Steve was awesome and help me with everything ever installing my windshield wiper !!!
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May 2023 by Peggy Soto
Azam at the Highland Park, Ca store, on N. Figueroa provided me with excellent service!He provided the diagnostic on my older car, printed out where the failure in my emission system was, showed me the in stock part, and explained that the installation was simple. The part was inexpensive, the procedure painless.He was what I hope for as a female customer; kind, informative, and professional.
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April 2023 by Nazret H.
Victor is amazing. He helped me with my headlight and wasn't rude whatsoever. This is the second Autozone I've been too, he was so kind. Very patient, and exceeded my expectations. I'm so appreciative. Thank you Nick and thank you so much Victor, you're the freaking best
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March 2023 by Deidre M.
My husband and I know nothing about cars, but thankfully the good folks at HLP AutoZone knows what's up! We came in yesterday, Sunday, needing a battery replacement. Azam was quick to diagnose and confirm our battery was shot and gave us a few options of replacement. Once decided, he installed it and we were on our way. We appreciated his personable attitude and entertaining all of our questions!Thank you so much for making something annoying easy to deal with!!!!
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March 2023 by Rick angel
Went to the store and bought a car battery and Fabio was very helpful and helped me to put the battery himself that’s something you won’t see at other locations thanks
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February 2023 by Story S.
Joe was so kind and helped me with my battery immediately! Fastest, best service I've ever had. HIGHLY recommend!
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January 2023 by Yames Saves
Got a head light blub and a remote battery that they looked up, both were wrong for my car, came back to do an exchange was told they would not without a receipt. I had used my card and autozone member account, but they said they wouldn't be able to look it up. So I'm stuck with parts that don't fit my car.
