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February 2024 by karen Deniz
Amazing customer service. Luis G was very helpful gave great customer service helped me out find what wipers I needed for my car and what type of oil was needed for my car, educated me a little bit on the oils. Love the service there I would most definitely go again employee was genuinely nice.
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January 2024 by Mari A.
Called in for the refund policy and the employee ARI was unable to answer a few basic questions and then hung up on me sounding very angry and confused. Maybe ensure your employees are able to hold a basic professional conversation before allowing them to provide the worst customer service I have ever received in my life.
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January 2024 by Gorgoro Sanchez
The only reason for four stars is cuz they never have anyone to check you out at the registers. They only have the people that look up stuff for you and you have to wait for them
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December 2023 by Michelle A.
I went to the store in Highland on Baseline and Palm. I saw this young guy stocking the shelves and asked if he wasnt too busy to help me find windshield wipers. He helped me find, purchase, and place them on my car. I had told him I was going to go to my mechanic to do it. I didn't want to take up anymore of his time but he offered to help me. When he had a hard time taking my old ones off I said I'd go back to my mechanic but he brought someone else to help me. They both did a great job and had superb attitudes. My faith in humanity is rising slowly, I really appreciated what they did for me today. I usu try to get the clerks names but this time I didn't. They went above and beyond. They deserve a raise
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December 2023 by alejandro hernandez
Slow service,but you always find what you need
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November 2023 by Michael D.
Great, easy place for quick parts. Unfortunately, the LED replacement bulbs they suggested for my RAV-4 do not work. Only breaker lights or market light depending on how you insert them. Easily replaced with standard bulb I had in garage. They quickly and happy refunded me. Always find their customer service to be too notch here. Thanks
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November 2023 by Anqel
Terrible customer service it's been two or three times that I come to the store which is my regular store and this worker here whose name says Luis G. On his name tag seems like he's always mad like doesn't want to work and has terrible customer service he seems like he hates his job always with the mad face you ask him something and he responds back like if he doesn't want to help he was helping me last time and he didn't explain the situation correctly and he overpriced me on the things I got instead of letting me know if I would have got a different type of brand it would have gave me a regular discount so I was overpriced on my items and I asked him about it and he got all mad and started arguing that it was all my fault that it was my lost not his instead of having customer service he just try to argue and got all mad so I just took the lost like he said but at the end of the day you guys lose more than me because I'm not planning on going back to that store with him around with his poor customer service I didn't know AutoZone employees represented AutoZone with terrible customer service!!!
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November 2023 by Randy Jauregui
Three out of five times I've received the wrong part and had to go back .
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October 2023 by J
Great autozone. Nice customer from employees who know about cars. Big guy named James I think ? Helped me out with a new battery great customer service from him much appreciated! Big dude with some tattoos and beard thanks!!!!
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September 2023 by Jacqueline Courtney
Loved my $20 rewards
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September 2023 by Claire Remai
They put my windshield wipers on my car a few weeks ago when I bought them there and a backup light also
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September 2023 by Christina D.
I went to this location on Saturday for some cabin filters, and windshield wiper blades and Carmen was so helpful and I was very thankful I was planning to leave a review then but I went back today to get my battery checked and ended up needing a new one and Ryder was so awesome an helped install it for me and again I was very thankful! I highly recommend this location. Thank you for making things easier for me I needed it.
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August 2023 by Mark Wasek (Justice)
Pretty good store usually get good customer service... But have had some bad experiences with help over the phone.... overall a good store to visit.
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August 2023 by Justice Mark Wasek
Pretty good store usually get good customer service... But have had some bad experiences with help over the phone.... overall a good store to visit.
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May 2023 by Danny V.
Just witnessed this guy seems like he's a manager belittling his employee and making his employees cry in front of the whole store. Totally unprofessional and disrespectful. I asked around, name is Tony Saldana, I've been a customer of this store for years and all the daily employees I've had the pleasure of meeting have always been respectful and helpful in every way. It's incredibly sad to see how management is treating their amazing employees who help customers keep their store open.
