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March 2024 by Sicario_Gunny E.
Of all the Stater Brothers I have been to, this is the cleanest one thus far and I visited to at least 10 locations. When I first moved to the Ranch, I wanted to make sure there was a supermarket close by in the community. Back in 2019, I met the store manager, who was well into 25 years plus with Staters. He greeted everyone who walked thru those doors. He knew just about everyone who came thru that store. Very friendly and gave the big store community service vibe. The produce are always fresh and so were the meats and cuts.I must say that I can depend on this location to provide the best service every day.
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February 2024 by Nancy G.
What's up with the security now? Brenda was always so great and cheerful now they have a this new guy who just stands around on his phone the whole day, could at least say hello while doing it! He's getting paid for nothing! Absolutely ridiculous!!
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February 2024 by Emily T.
Kylie in the deli was very kind and had great customer service. She made my day! Super sweet and helpful and knowledgeable!
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February 2024 by Pricilla H.
The employees at this staters are genuinely some of the nicest people I've ever met, they make the shopping experience easy and enjoyable. Definitely one of the reasons why I only shop at stater bros !
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February 2024 by Zerep R.
Okay, this review is years in the making. I even talked to the manager last week and am just now getting to this review. Don't worry, it's a good review. Stater Brother's supermarket in Highland, CA on Greenspot Road is where I'm talking about, and especially about the wonderful lady in the service deli named Crystal. She helped me for a lunch I was participating in, potluck-style, and I pulled off a masterpiece. Crystal is my hero. I don't go into the store that much since I'm traveling a different route now, but everytime I go there and see her, I get a smile from her. She was SO helpful, and made ME look good that day. So kudos to you, Crystal, and here it is in writing, finally.
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December 2023 by Eric H.
This store is always clean stocked and neat. Customer service is always EXCELLENT and always friendly and helpful and if you ever need meat see Phil this guy is AWESOME kind and always helpful!
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November 2023 by Jenni M.
My adult son had a significant medical emergency while we were shopping at this location yesterday. The store staff (plus at least one customer) jumped in right away to assist us and immediately called for emergency responders. George, one of the store managers, stayed by our side the entire time and his is the only name I got, but there were SO many other staff members who played a part in keeping the situation safe and calm while we went through this traumatic experience. I am beyond grateful for everything that was done for us and for everyone who helped and will never be able to thank everyone enough for what they did for us! My son is okay and resting at home.
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November 2023 by Jon D.
This is my go to store. Love how they get you through checkout usually pretty quickly. Going to ask you a question, because you've always got back quickly. How does digital rewards work? Is it after you have set up your account. When shopping in the store; throw the digital deal in the basket. At checkout, do you just get the barcode on the app scanned? Or punch in your 10 digit number?
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October 2023 by Taryn S.
I hate to leave this review as I've used Stater Bros for my son's cakes for the last four years, but this is the first time at this location. I ordered his Transformer cake with a Transformer kit a week ago and paid for it the same day. Yesterday, I picked up the cake and they informed me that they haven't had the Transformer kit and didn't charge me from the beginning for the kit, so they could only give me a frosted, transformerless cake. They offered me a different kit like Paw Patrol, but unfortunately that wouldn't work for a Transformer birthday party for my five year old. My issue is the communication. They knew for a week they didn't have the kit and didn't call me, so that I could make arrangements. I had to scrounge around for some Transformer toys to put on my son's cake, so he wasn't disappointed. The cake was also a bit dry and didn't have much filling. Due to my experience, I would not recommend their cake service.
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October 2023 by Khanh N.
I've never been to a Stater Bros. Market before. I've seen it as a child with their white and blue ribbon logo. As we stopped in at this location, the store was immaculate. It have a modern touch, but 90's feel.
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October 2023 by Briseida Martinez
Always fresh overall satisfaction guarantee. Fresh produce and best meats in the IE. Shelves are always organized and stocked. Clean facility and team members are always respectful and friendly. Very accessible to assist with your groceries to your vehicle. Perfect for moms with lots of children like me and for our senior.
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September 2023 by Aimee Barnhurst
I used to love this store but the last few times the employees have been rude. I've had the same cashier several times and he basically talks to his coworker and ingores you. Never says HI. I will find a different store one where customers are treated nicely.
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September 2023 by Matt .B
Meat, poultry, and fish have good prices and quality. Grocery has a great selection. Great customer service. Produce has good sales.
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August 2023 by mava pro
The roasted chicken they sell at all stater brothers is horrible. Is like made in China the chicken is better at Vons or Albertsons or Costco
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July 2023 by Prince Christopher
This location is cool, but the deli department needs attention! Went in today, and it was busy. When it was my turn, the clerk i got "nicole" was very aggressive towards me and other customers. Then, as I'm walking away, I overheard her talking down to her fellow employees. This girl needs to get checked by her manager. Staters, please do better. Our experience was very stressful, to say the least.
