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August 2025 by Marcie
Charged me $4 to print two labels from my email .
A few days later my bf went and he paid $4 for 1 label !! 1 pc of paper !!! Crazy !!!!
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August 2025 by Linda Lynn
Seeing some of the previous comments is really sad because people can never be understanding. These workers are rockstars! Working with only one system and short staffed. What do you expect them to do? They are trying their best. Hang in there guys. You guys are doing a great job!
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August 2025 by Eili Ghanem
You are understaffed! Multiple times I have came in and your line is so long. Hire more employees, people are literally walking out of your business.
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August 2025 by Fran W
Slow as mollases.
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August 2025 by Eddie Annecchini
Visiting this store is consistently the worst the worst part of my week. The line is constantly out the door and it takes 15-30 minutes each time just to drop off packages (because if you don't get a receipt they will go missing). I'm going to start driving to the Redlands location and back because even doing that is faster than waiting in this store.
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July 2025 by God's Child
Thieves!! Dropped my USPS package off and the label DID NOT EVER move, according to the company I was returning it to. Conveniently, this UPS Store just got new cameras and do not have access to the old footage. Blamed the lost/theft on USPS saying they do not always scan the packages. Total loss and dissatisfied. If they cannot give you a tracking label, spend the extra minutes and take it to the place that can. UPS customer service is no help bc there is no tracking label. Left frustrated.
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June 2025 by Dawn Warford
I had the nicest gentlemen help me out at the Boulder St UPS in Highland, CA. His name is Brant.
I needed to return items, and together he walked me through each step. He was so calm and helpful. 5 stars for this UPS
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June 2025 by Amanda Medina
OWNER PLEASE READ!! EMAIL SENT TO STORE AS WELL!!
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June 2025 by Gino D
Very quick and very easy. Thank you
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May 2025 by Amber Jones
Always great service! Sometimes there's a long line but it goes pretty fast!
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April 2025 by Amanda Uribe
Good service
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April 2025 by Ryker Reynolds
Not helpful at all.
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April 2025 by Edd
This place sucks
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April 2025 by E
$10 to pick up a package is ridiculous.
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April 2025 by J E
The UPS store is a convenient place to return Amazon purchases (UPS takes care of packing it up), usually at no cost. The UPS store is also a good portal fir shipping a package or parcel via UPS, especially if you don't trust the USPS.
