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February 2024 by Frank SANCHEZ RUIZ
Take a long time to help you. You can be standing in line for a while. They put more effort on getting their task done than customer service.
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November 2023 by Jake Fehl
Good quality and food pls come here
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September 2023 by Vivian G.
Employees are rude and always have an attitude. The two young women there in the night/afternoon seem to have a strange vibe that throws me off. I speak both English and Spanish, and the employees in the afternoon/night seem to only speak Spanish. Which in itself isn't a problem. However, I do wish they would have at least one employee who speaks English it would make things easier for employees and customers not to mention it would make the line go down faster. The problem is, even when speaking Spanish to make things easier when I ask for lids or food. They seem to care even less and sometimes don't even respond. They just seem to not care. I thought I was just being judgmental so after 4 other occasions I've gone to grab some snacks with friends my experience does not change. Not only that but a woman with glasses seems to be wishing customers a good day with an angry tone and very insincere which just happened this afternoon She seemed to get angry just because I asked if I could get lids for Slurpees... They also don't know the meaning of personal space I tried paying with my card. As I inserted it into the card reader. It read as an error and the man behind the counter tried to grab it out from my hand thinking I wasn't doing it right. Which in all honesty shocked me and left me feeling very upset. I get if he was trying to help but why couldn't he be more mindful rather than just reaching over and trying to take it from my hand?! I honestly don't recommend shopping here unless you need to.
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July 2023 by Angelica Bueno
Terrible customer service no receipt paper in the could not get my money back after spending $200 plus to put on my cash app cashier made an error and I was out $200 no receipt and needed to wait till the owner counted out cash the following day to get my money back ?. It took over to 23 hours to try to convince them to let me have my money back and it was not happening I needed to leave the store with no proof that I purchased $200 on my cash let me tell you was an ugly feeling I could not sleep just knowing that I got ripped off by this register and she was in training supervisor that was there teaching there should have did it it was a rough night not knowing if I was going to get my money returned thank God that next morning at 11 they returned my $200 plus and a muffin for the inconvenience of this incident...... Very bad poor customer they do not explain anything correctly and you do not have any receipt paper and the cash register it was a total mess.. ????
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July 2023 by Shannon I.
On 7/11/23 around 10 pm,the store was a total disaster. The employee on register which was new did not know any English whatsoever, the second employee a young woman that I found out might be related to management, did not get behind the counter and help her other employer when I need. young employer has been noticed and seen taking drugs using drugs while on a one hour break from 2:00 p.m. 2:00 a.m. till 3:00 a.m. at 7-Eleven is only supposed to close around 4:00 4:00 a.m. till 5:00 a.m. to clean the store not at 2:00 a.m. both employees are on break. It's a violation of the 24/7 hour. I have been coming to this store for almost 10 years and I have never came across such a disorganized store ever. Not only do American English speaking people they do not work there at all all the employees seem to only speak spanish. That is also a violation of law called discrimination of race. Numerous times I have gone in there at night in the young employee who I believe is to be Management's daughter or some type of relative, is seeing outside of the store and different vehicles throughout the night and seem to be using drugs while in the vehicles. I have mentioned this to staff at 7-Eleven in Hollister California where I do live and yet nothing has been done. My first job was at 7-Eleven and we all spoke English and we also some spokes Spanish too and we all got along just fine. The way the store is run in Hollister is really really sad it's pathetic when you got 20 people waiting in line you got two people that are supposed to be working and only one is taken care of the customers while the other one is just standing there watching and smiling that is wrong that's not customer service. I find this to be very disturbing and unrealistic of a 7-Eleven that I am familiar with all over the us. 7-Eleven should have both English and Spanish speaking people not just one or the other that's called discrimination.
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July 2023 by Stephanie Stefani
Good location and traditional 7-11. This one gets busy, so the slurpee or soda machine is often out of order :(
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June 2023 by Jason Camardella
Lady here never gives me the discounts when I use my phone number and the items are on sale. 2 Gatorades advertised for $4.75 but charges full price.. instopped coming here because she did this to me with Bang energy drinks. She always charges me full price.
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March 2023 by Theresa “Tessa” La Voun
The ladies that work there are very kind and helpful. Even the one that yelled at me for not asking her for a bag before she rang me up. (It's not like I can't afford 10 cents.) My fault, I assumed she would've known that I needed one, you know for the 20 items I just purchased. You know what, silly me! She probably hasn't heard that I gave up juggling for the new year!
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December 2022 by Maxx Ornelas (Mackie)
They really need to order the actual lids for their fountain drink cups. I hate those slurpy lids they always give you.
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October 2022 by Priscila Gaeta
Both ladies are very rude. Horrible service . Didn’t want to give me my full change because she didn’t enough money in her cash box.
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September 2022 by E. VALENCIA
7/11 always has a big variety of drinks and snacks. The prices are good also and they usually have good deals.
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September 2022 by Cody Brown
CARD SKIMMER CONFIRMED AT THE REGISTER! DO NOT SWIPE YOUR CARD HERE! FRAUD!
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August 2022 by gabriella m
They are not friendly here. They make you feel rushed at checkout. It's either a long line or they are doing other things like online orders before helping you.
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July 2022 by Araceli Alejo
My husband my son and I visited this 7 eleven store for refreshments, we didn't find the lids for the drinks we got, they will handle them to you as you pay , we ask for straw and the cashier pointed to an open jar with a mix of open straws, this was disgusting. Visiting this city wasn't pleasant. Not coming back?
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May 2022 by Alexandria Summers
If the owners are reading this ur losing major money at night due to the ineptitude of ur cashier being able to fulfill online doordash and Uber orders. U need to train them or find better ppl the future of ur business and its cash flow depends on it
