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March 2024 by Abe Hull
Don't go here they sell defective tires and wont warranty them!!!!!!!!!!!!!!!!!!!! If I could give them negative stars I would!
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February 2024 by andrew bariteau
Good customer service. Got me the tires I wanted the next day.
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December 2023 by Al M
I show up 20 minutes before closing and they tell me they can’t rotate my tires to come back in the morning. They open at 9 AM. I get there at 9 AM and there’s a small sign in the corner of the lobby that says go ask for assistance from Erik at speedee. So I go to speedee and ask for Erik and I am told “he’s not coming in today”. I asked if there’s anybody working at Big o, and they tell me that nobody comes in till 10.??
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December 2023 by Patricia Vasquez
Sandeep is very helpful. My Power Paw tires by Uniroyal are great .
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August 2023 by AK47 Quistian
Great service well spoken. Very professional and completed serve in a timely fashion.
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June 2023 by Sean Ottesen
Joke guy running the counter is condescending won't give any useful information, also tried to not honor big o's warranty or promises
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May 2023 by Robert T Ortega
Got an awesome deal on 4 tires 2 years ago and they still fix any sort of fixable problem free.
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August 2022 by Marjorie Jackson
Horrible experience. I called to buy a new set of tires. Was greeted by a rude individual who left me on hold for 15 minutes never got back to me I called back multiple times and noone answered and I used all of my lunch trying to set this up. I will definitely take my business and money elsewhere.
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January 2022 by Rex Van Slyke
My experience was beyond negative. I currently have 35x12:50R17 tires on my truck purchased at a Big O Tire elsewhere. I live in Hollister and needed my tires rotated and balanced and was told by the Hollister Big O Tire they didn't have a tire balancer capable of balancing my tires and therefor they couldn't help me. Having been in the tire retail business most my life I had to take a look in the shop and realized they had the standard spin balancers all capable of doing up to 24" rim diameter tires. No wonder the shop wasn't busy and most the staff were sitting around. I'll take my business to San Benito Tire and pay out of pocket for what was supposed to be free at any Big O nationwide.
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November 2021 by Lynn W.
Can I put negative stars? Came in to fix a tire and ended up getting 4. The man suggested an alignment. I said sure ok. When I picked up the car and drove it, the alignment was waaaaaaayyyyyy worse then when I took it in. It took me to the next lane literally. I never noticed anything wrong with my alignment before, my car is only 2 years old. I had to go back and have them fix it. I drove it again and alignment is still off!!! I went back nobody is at the counter, the workers are running around overworked and nobody can help me. At this point I just want a refund but nobody's at the counter to help. What kind of business is this???????? Never ever ever ever ever ever ever going there. Now I have to pay someone else to fix what was never broken to begin with.
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November 2021 by chris Daellenbach gaming
Horrible experience. I called to buy a new set of tires. Was greeted by a rude individual who left me on hold for 15 minutes never got back to me I called back multiple times and noone answered and I used all of my lunch trying to set this up. I will definitely take my business and money elsewhere.
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October 2021 by Jake F.
The Big O Tires at this location will no longer honor their tire warranties that they have sold. They will ask you to go somewhere else so they don't have to eat the cost of a tire. Complete scam. They claim that they don't know how to file the paperwork for tire warranties. The owner of this location is Raj, who is also the owner of the SpeeDee and Midas next door. They said they could sell me a tire no problem, but because "no one knows how to file the paperwork" for a warranty, that I should have to drive to Gilroy or San Jose to another location and have that store do it instead. I won't be going back and from the looks of things, it won't be long until they're out of business anyhow.
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September 2021 by Oscar Villalobos
Do not recommend. Was left waiting 15-20 minutes with no one to help me. Even after I notified a tech only to be lied to. I explained to manager about the proper expectations and being lied to was unacceptable. Do not go to this tire shop at all costs.
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March 2021 by Brandon Brooks
Always great service at Big O.
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January 2021 by Penny Mejia
Great deal!
