“Jack runs a lean operation. He fit us in to a full schedule and worked extra hard to get things done on time given some issues we had with a different butcher. Service was personalized, custom, and he did an amazing job. Reluctantly, I am highly rating him as I know he has limited volume in what he can do and am worried too many people will start using him and he won't have time for us :)”
“San Benito Meat Market deserves more than five stars for their integrity and commitment to customer service.
I recently made a purchase of a very expensive cut of meat and, due to an honest mistake, I was accidentally given the wrong amount. Because I work out of town, I wasn't able to return to the market until well over a week later.
I was nervous that the delay would prevent them from honoring the issue, especially since it was a costly piece of meat. However, the team at San Benito didn't hesitate for a moment. They instantly honored the purchase, apologized sincerely for the mix-up, and offered me a choice of a full exchange for the correct amount or a complete refund.
That level of trust and genuine customer care is incredibly rare and shows they truly stand behind their reputation. I highly, highly recommend San Benito Meat Market to everyone! They are honest, trustworthy, and their service is exceptional.”