8AM - 5:30PM
10031 Pacheco Pass Highway, Hollister
Hotels
“I was pleasantly surprised by the quality of the hotel, especially considering its relatively remote location—frequent travelers will probably understand exactly what I mean by that. Parking was convenient, and my room was clean and well maintained. Even the shower floor was spotless, which I always appreciate.
The customer service during check-in was also noteworthy. The gentleman who assisted me on the evening of September 10th was very professional, welcoming, and attentive. He made the check-in process smooth and provided a great first impression of the hotel.
The views at both sunrise and sunset were absolutely stunning and easily one of the highlights of my stay.
My only concern was the recognition of my Titanium Elite status. While status recognition isn’t particularly important to me personally, I know it is something the company places significant value on as part of its loyalty program. Overall, I was pleased with my stay and impressed with the property.”
8:00 AM - 11:00 PM
110 San Felipe Road, Hollister
Hotels
“I want to give a huge thank you to Sam at the Cinderella Motel in Hollister. I had a reservation but was unexpectedly called to Stanford at the last minute for a medical procedure. I was stressed and scrambling to change plans, but Sam handled the situation with incredible kindness and understanding.
Even though it was a last-minute cancellation, Sam showed genuine compassion and professionalism and allowed me to cancel without any hassle. In a moment when I really needed understanding, that level of customer care meant a lot.
It’s rare to find people who go out of their way to help during difficult situations, and Sam absolutely did. Because of that experience alone, I would gladly stay at the Cinderella Motel in the future and recommend it to anyone visiting Hollister. Excellent customer service and truly appreciated.”
“Really nice place to stop and stretch the legs with a great kid attraction. All the different selections of snacks you can possibly have a craving for. Restrooms and even a playground. Oh! The pond of turtles is insanely cool.”