Chase Bank is located in a strange and interesting, still-splendid building, though the interior is surprisingly cramped due to poor space usage. The location is very convenient and parking is available. Staff are described as very courteous, perfectly professional, friendly, and helpful. Employees, including tellers and a cheerful security guard, work hard and provide efficient, unentertaining service. The building itself is a diverting and weird point of interest, with customers noting the crumbling ruins of an out-of-order fountain in what used to be a courtyard. While some aspects of the environment or other visitors may not be to everyone's liking, the general sentiment is that the staff are nice and deserve a break as they work hard to earn money. The bank's excellent credit products also receive a positive mention.
My teller seemed like they couldn’t really be bothered to answer my questions. Very peculiar rules and benefits to opening a checking account.They also have no public restroom and make no exceptions.
Honestly not sure at this point why I decided to bank with Chase.
July 2026
Great service from doorman... Banker was distracted.. Not interested too much in my issue. Nice bank tho
April 2026
I had such a pleasant experience at Chase today, I just had to write a review. I had multiple things I needed including, a cashiers’ check, replacing a lost card, withdrawal and address change. Leslie helped me with all that and more with a smile. Her knowledge and customer service went above and beyond. Thank you, Leslie!
