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March 2024 by Jason Smith
the manager is incompetent, and whoever works there is rude, stay away from this place.
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March 2024 by David Smith
Horrible service, the manager is incompetent and whoever works here is a failure, they make problems for everything, stay away from this place.
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February 2024 by Pedro Manuitt Aguilera
On Sunday, February 18, I approached this establishing to print a letter-type sheet; I needed them to print and cut them, I was attended in the first place by Katherine, she practically refused to provide me the services; they were even charging me $40 for a color print because she had to collect her work and of course I immediately refused to pay that amount; something that seems out of place her attitude, her rudeness was so unpleasant that I had to talk to the manager; they practically They made fun of me; they had me more than an hour to wait for the work and the result was expensive; they even told me that they couldn't print that because the paper I chose is very thick and that the machines didn't work for that. But I had already gone before doing the same job that brings me even more confusion. I asked for my time ⏱️... but good keep in mind that if you want to go to this store for an impression you have to wait 40 minutes so that that same impression can be cut off are the rules according to Katherine and Clemente. As I say once again, reconsider the try to go to this place and don't waste your time.Clement's solution was to give me back the money that I had paid days before that they did the job and they took care of me and solved me perfectly. Now, so in that store they can give you back some money when you already paid for a product in good condition? The aforementioned staff leaves a lot to think about.
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February 2024 by Big Block Platinum
Clean nice staff. Easy parking.
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February 2024 by Tim K
2024 February it is terrible! Homeless spat in the child’s face at the Staples entrance. Aggressive homeless people scream smoke drugs and beg for money from visitors. Try to break into cars in the parking lot. Everywhere stinks of excrement and urine. At the entrance to the store, a homeless man tried to hit a woman. Staples do you want to do any?
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February 2024 by Austin Welsh
Sometimes stuff is more expensive than online, but Ben was very helpful with my specific printer questions here.
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October 2023 by Elanna Kelly
Do U guys have po boxes? Father Jim said we could send him stuff but uh, this isn't a church lmao
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October 2023 by Elyse Winn
Do not go to this location! I came here to get a picture printed and the staff treated me like I was garbage. Staff have zero social skills and are completely unhelpful. She didn’t know how to use the printers. I waisted half an hour waiting for help just to be told she didn’t know how to do it and the other girl was going on break. Left feeling completely deflated.
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October 2023 by Anthony Minier (DJ AnthonyM)
In the age of finding everything you could ever want at Amazon, staying relevant has gotten more and more difficult for Staples. Sometimes you have to embrace that which might be your downfall and that is exactly what Staples is doing. In order to get more possible customers to walk thru their doors, Staples has taken on responsibilities that will hopefully benefit them but most certainly benefit the other business that they are partnering with. You can now ship packages via UPS, process returns with "Express Returns" and with "Happy Returns" as well. You can do all of this from their customer service area. But that isn't all. Believe it or not, Staples has really embraced Amazon in hopes that Amazon will begin to view them not as competition but more like a pesky little brother who can be a pain sometimes but who has also secured a place in the retail giants heart. Many Staples locations now have "Amazon lockers" inside the store as an option for easier package delivery. You can also drop off your Amazon returns (after you have gotten authorization for the return from Amazon) Simply take the item you are returning (in its original packaging) along with the authorization email (printed out or on your phone) that Amazon sent you to the customer service area of any Staples and they will print a label with processing information and an Amazon driver will pickup all Amazon returns the next day. It is a very quick and easy process and you don't have to worry about packaging up anything for proper shipping and you never have to worry about printing out shipping labels. The best part is that once Staples has taken possession of your return, Amazon considers the product successfully returned and within just a few hours, all of your money that you spent for the product will be credited to your Amazon account. Ever since Amazon hit the online retail scene, companies like Staples have been slowly bleeding to death and eventually dying a miserable death. Staples is a very void of customers type of store these days. It is a very lonely existence for anyone who works at a Staples these days. It is hard to see how all of these new services they now offer will do anything other than just prolong the pain. Based upon an almost complete lack of customers in any Staples at any time of day during business hours, the patient is dying much sooner than later. Anything you can buy at Staples can also be purchased from Amazon and can be delivered the next day. It is also going to be cheaper at Amazon because Amazon can flex their bulk purchasing muscles and negotiate much lower wholesale pricing. This is indeed a case of "strange bedfellows". You can't blame former Staples customers for shopping for their office supply needs via Amazon though. More variety and lower prices is a powerful drug. Staples embrace of Amazon is to little, to late.
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October 2023 by Martina Mattar
The ladies at the printing area were super sweet and did their job beautifully.
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October 2023 by alam alam
Need to improve customer service.Cashier looks upset when I want to put my phone number.
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August 2023 by Tyler Garrison
Fairly large with a great selection of products. Amazon items can be returned here and printing is available.
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July 2023 by Paige Jones
I do not recommend this location for printing. They have no knowledge on printers and could not figure out how to correctly print a standard document. Instead of being able to trouble-shoot the issue, they relied on me to find solutions. Ridiculous.
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July 2023 by Paige Lynn Jones
I do not recommend this location for printing. They have no knowledge on printers and could not figure out how to correctly print a standard document. Instead of being able to trouble-shoot the issue, they relied on me to find solutions. Ridiculous.
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July 2023 by Adam M
I was here to return something through UPS that this Staples allows fortunately at this great, easily accessible location right in the middle of Hollywood next to all the beautiful old architecture in amazing condition that is still here for all to see. Some of the tallest buildings of the New World in over a century are right near here. I'm was very pleasantly surprised by everything that I saw
