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February 2024 by Carrie Nichole
THIS STORE HAS THE WORST CUSTOMER SERVICE EVER. THE WOMAN CRYSTAL IS UNPLEASANT AND RUDE AND SHOULD BE FIRED. MAKES ME NEVER WANT TO SPEND ANOTHER DOLLAR THERE. AND HER STAFF IS LACKING PROBABLY DUE TO HER TOXICITY. JESSICA ON THE OTHER HAND IS SUPER SWEET AND THE ONLY ONE WITH ANY PROFESSIONALISM WHO ACTUALLY HELPED ME. I LEFT A SHOPPING BAG BEHIND PROBABLY AFTER DIGGING FOR MY OWN BRAS AND WHEN I CALLED BACK, EVEN THEN WAS SHE AN UNHELPFUL WENCH. DO BETTER MANAGEMENT!
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February 2024 by Megan McKerchar
They were super helpful - Z helped me measure my size and helped make sure things fitted. It was a really nice experience and highly recommend.
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January 2024 by Rita P
The Worst VS around, with Rude, Unprofessional staff who gossips about customers instead of helping them!
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October 2023 by pepelu madrigal
Good people and very prepared when it comes to selling their products, we are talking about the people who work in Sabra Monica, California
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September 2023 by Alicia Weatherford
Lots of sales going on when I was here! Beautiful, sexy and comfy items!
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May 2023 by Malinda Mier
Love the way the store smelledWas very cleanFriendly staff
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May 2023 by harper lawrence
the store is fine but the customer service is lacking. i bought a pj set from here a few days ago, but it ended up being too big, so I called to ask if they had a smaller size. the lady who answered asked if she could put me hold briefly and i said okay because i didn’t really have a choice. i ended up hanging up because i was on hold for almost 30 minutes. not helpful at all.
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April 2023 by sawsan aljazzazi
One of the most wonderful branches of Victoria's Secret, and I thank all the workers in it, especially Sofia and her other friend, Katrina, who has curly hair.
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November 2022 by Pumpkin Santos
This store is so clean! Hannah and Luis are the nicest most helpful staff.
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May 2022 by A
Manager is a THIEF and blamed it on other employees. Also used racial profiling to catch potential shoplifters and uses code words to keep tabs on certain customers.Very hostile work environment with extremely low pay and high turnover.
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May 2022 by Ben
very good personal welcome with little care and good advice
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May 2022 by Gigi Robles
Wonderful ladies that work there , very helpful,clean place.
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November 2021 by No Name
I went a few times there and staffs there are horrible. Especially 2 guys and 1 girl.I have never had so bad experience. They told me they don't have my size for something I wanted but I've found my size.they even told me there is no chance to try it and they didn't give me a gift card but I spent over $100. Horrible staffs .I will never get back there ..
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October 2021 by Sands “Sands of Time” Time
Super helpful staff! Will shop there again!
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September 2021 by Ariel Lewis
The store setup was great. The staff were nice, very attentive. I just wish they didn't try to almost pull a sale out of you. Just let a person look around. If they want to buy something they will. If they don't, just leave it be.