-
January 2024 by Ray C.
Siavash is super awesome very respectful and makes sure your needs are met and prescription is filled in a timely manner. Thank you for your time and assistance
-
January 2024 by Norman T.
I rarely leave a bad review, but this should just be a warning for anyone needing to go to this pharmacy... As stated by numerous earlier reviews, the customer service in the pharmacy is horrible. The two gentlemen I dealt with were rude, and refused to do a simple check to electronically confirm a prescription that would literally have taken 30 seconds max to confirm but they just wanted to argue with me. I will only use this place when I need something off hours but that is it. Horrible service...
-
December 2023 by Joyce F.
came to this location because my original order for holidays cards was delayed for 3 days then cancelled. i went to the photo department even though i did not get a confirmation that my order was ready. it was 1.5 hours after the scheduled time. the lady was super nice and processed by order right there. had the lady not helped me i would have given this place 1 star.
-
December 2023 by Noelle N.
I've been to this Walgreens many times in the past years living in the area. Super convenient that it's 24/7. Being 24/7, I completely understand the employees may have to deal with alot more than the normal locations. However, my experience the other night with their pharmacy was so awful I felt this review was necessary. I had a prescription for some medical equipment through CVS, but at that time of the night this Walgreens location was the only one open near me and most convenient. The closest CVS location open at that time was much further. I called in to this Walgreens and confirmed they had the medical equipment I needed. The female pharmacist/tech told me I had to call CVS to transfer the RX. I thought this was kinda odd because it's usually the other way around and when I called CVS they told me Walgreens had to call in for it. And so when I called Walgreens back, I let the pharmacy associate know she would need to call in and asked if she could help me out. At this point her attitude was straight out rude. She answered, "Uhmmm I have about 200 prescriptions right now so yours isn't going to get filled for a few more hours". I told her I needed this equipment as soon as possible so I told her that would be ok. She then said "ok so why couldn't CVS fill it?" & proceeded to put me on hold saying "hold on I have to take care of a lot of things right now". At that point I just hung up. I don't expect much, if at all, from retail stores but this probably was the worst experience I ever had at any pharmacy.
-
October 2023 by Louis D.
Pharmacy only the staff at this Walgreens checkout wise and normal shopping help are kind nice and great however the pharmacy moves at a absolute crawl to simply get a vaccine this is insane I got here at 12:00 and it's now 12:45 I still have not received a vaccine. Was told to fill out there consent form twice get back in line and wait another amount of time. They need to figure out how to speed up and move faster. This is insane. The freaking people are going to the front to checkout because pharmacy is taking so long the patients don't want to hold up there line. Figure something out pharmacy
-
September 2023 by Pamela H.
This is the worst pharmacy to go to, they are always short of staff. It takes so much longer to come to this pharmacy and wait in their lines than any other place I've ever been to try to avoid this pharmacy at all cost. If there is a problem with someone picking up their medication, they could have them moved to the side while they have one person researching and help the ten others that have to wait 30 to 40 minutes in a line. It's ridiculous. I would think that the manager or pharmacist could figure out a system to keep the line moving and not make everyone wait for one person.
-
September 2023 by Kathy L.
They do not honor Express Pass. The point is to have express pick up using EXPRESS PASS.
-
September 2023 by Nancy J.
Worst run drug store in Orange County. No one knew what they were doing, huge lines and under staffed. Do waste your time doing business here.
-
August 2023 by Tiffany V.
I would give it no stars, service sucks and people were rude. So many untrained employees, during one of my trips there they had two untrained employees basically running the whole store. One would ask the other and the other would ask back and literally get no where in the end they say they can't help. All I needed was to print a document and they couldn't do it because the employee said they both were new and wasn't train I asked if the shift lead was their usually shift leads are train and are people who are working for a while but he had bo idea. At least try to figure it out. And I have worked at a Walgreens before and even as a front cashier employee they had me trained in everything and wouldn't let the store to any of us if we didn't know the basic stuff like checking out or printing. I want even a poster or banner I'd understand if it was those but it's a document never coming here again
-
August 2023 by Mary L.
I'm sick of the poor customer service at this location. Prescriptions only get filled when you harass them and they treat you like your the problem, not the customer. Slavish had the audacity to get nasty with me, telling me "it's not my problem" if I have to wait in line again (20 minutes). They've had the prescription for 7 hours and couldn't manage to fill it.
-
April 2023 by Jarvis J.
I have to first say that I go here for one reason. The Pharmacy is 24 hours and my daughter's prescriptions go here. The service is horrible. The lines are long at the pharmacy and they do nothing but have you wait. Not until someone complains do they bring a second person to help with the prescriptions being filled. The store itself is very dirty and the outside is frequented by homeless and crackheads. It makes you feel uncomfortable and not want to go in. Will stick pick them from here, but otherwise no reason to go there.
-
March 2023 by Maria P.
Just get the meds delivered if it meets the minimum cost for free because you're going to be waiting in the drive through for a very long time.
-
February 2023 by James D.
It's a quick pharmacy to use. I don't buy all the other stuff here, although the deals seem pretty good. I usually go in when I need to refill a prescription, and used the drive through when my back was screaming mad . That sure helped a lot
-
January 2023 by Milton S.
This Walgreens location is the worst for drugs management their pharmacy employees don't order the medicines when called with prescriptions. And when you arrive to pick them up they don't have them. Their excuse as always is they're out of them and they now have to order them but when you ask to speak to a manager he's very arrogant and disrespectful and if you complain for their actions he will deny their services to you by saying all their Walgreens in all Orange County don't have what you're looking for. Their manager is a very incompetent liar he should work at a circus instead not at a pharmacy very unprofessional and unreliable for drugs distribution. They've done this a bunch a times. Not just once. The problem won't be solve until they change all this bunch of idiots playing to be pharmacists. Not to mention their drive through ooh man. You know what I'm talking about if you've been there for hours. They don't even deserve a one star but since there's no lesser than that I give than a star minus 10 more.
-
December 2022 by Brett S.
This is consistently the worst pharmacy I've ever been to. Always understaffed with the slowest workers who never seem to know what they are doing. I'm only writing this review because I've been waiting in line for so long that I'm trying to kill time. Everything about this shit hole sucks.