The AT&T Store in Huntington Beach offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with 5G service. The staff is frequently described as very knowledgeable, helpful, kind, and patient, often going above and beyond to assist customers with setup, data transfers, and resolving service issues. They are noted for their attentive service and for handling frustrations with care to get phones back in service quickly. While one customer reported a problematic offer from elsewhere, the in-store experience featured employees with great energy who worked diligently to fix problems, earning strong recommendations.
I came in quite frustrated, but Alex took excellent care of everything. His knowledge and friendliness simplified the trade in process and I left the store very satisfied with his service. Thanks, Alex!
March 2026
Chris really helped us out with a difficult port over of a phone number. He really went above and beyond for us to help us get what we needed. Appreciate the customer service this location provided.
January 2026
Hi I am sending this review from AT$T store. I had a lot of difficulties to reverify my first responder status. Alex Ojeda was the one who helped me with every step of the process. Thank you for being patient and understanding.
