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March 2024 by Megan Platt
I have a dog food prescription written by this facility in another state and I’m here visiting and they refused to sell me dog food. They said “California law” requires them to charge me for another office visit to see my dog to sell me food yet a banfield location at any other location can. Don’t bother using this place. They are as helpful and knowledgeable as a 5 year old.
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March 2024 by Shannon Torres
Very nice people.
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March 2024 by Eric Erickson
The service and care we received was very good at this location (Huntington Beach). However not all locations offer this quality of care.
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October 2023 by Sunshine B
Way too expensive for shots between office visit fees plus each individual shot. I highly recommend Petco for your shots it was less than 1/2 the price banfield quoted
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August 2023 by Meredith Tinnell
Staff are always really friendly and truly care about each pet patient that walks thru the door. They are very up front about cost of services so you're never blindsided by a giant bill. And their prices are quite reasonable. I couldn't ask for much more in a vet's office.
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August 2023 by glahome1
Great Staff and DoctorThey really take the time to understand the patient and explain the treatment.We were taken in on time and they didn't rush us to leave.This is going to be our new Vet going forward.Great job guys!!
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July 2023 by Elizabeth M.
This was my first time going to this place and I will never go back. I have a cat who is four years and for the most part he has always been healthy. Recently he got an ear infection and due to him shaking his head and scratching his ear it caused a hematoma. We have never owned a car before and previous dogs we owned never had this issue so we were unaware of the care that it would take to treat this problem. Usually we take him to another vet but this seemed urgent so we found the soonest available appointment somewhere. When we walked in the staff (front desk and techs) was friendly but that is probably the only good thing I have to say about this business. The guy at the front desk talked to me about pricing and told me it would be $70 for the office visit (a reasonable price). However, I did feel pressured to get my cats vaccines done here when this isn't his usual vet and he was just in for his ear. Finally when price was negotiated (before we even saw the doctor) we were put back into a room. We didn't have to wait long and when the vet came in I was astonished. The vet walked in and I swear I thought he was ready to head to the club rather than take care of animals. He was wearing a shirt half unbuttoned and it didn't seem appropriate for a professional setting. When he looked at my cat he didn't examine him AT ALL. He barely looked at my cats ear and that was it. Then we were told that he needed an ear swab and that was gonna cost $60 just for some q-tips and then told he doesn't even have an infection (which he took him for a second opinion and he in fact does). Then he was getting an ear drain and that was another $60. After being pressured into paying $400 and we weren't even clear on the services we were getting done they took my cat away and we were told to wait. Come to find out after we got the bill we were unknowingly charged $100 dollars for "professional service fees" which wasn't disclosed before payment. The only thing we were told we had to pay for was the office visit which I also thought would be free since on their site it says first time, patient fees are waved. Needless to say his problem persisted and we took him to his normal vet. He finally got meds and a care plan. This place has lost business and I would be weary of taking your animals here if you want your pets to have the best care.
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June 2023 by Sherrie Courtney
My fur baby has been going to Banfield since he was rescued. He had some health issues when I rescued him. He is now healthy and happy!! He is always nervous in new settings and with people he does not know. This location is staffed with caring individuals who ALWAYS have the pet’s interest at heart.
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May 2023 by Long Nguyen
IF YOU LOVE YOUR PET, PLEASE DO NOT BRING YOUR LOVELY ONE TO HERE. THIS PLACE IS VERY BAD, CARELESS, MY PUPPY JUST PASS AWAY BECAUSE OF THEM.
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May 2023 by Long N.
if you love your pet. please do not bring your lovely pet here. my puppy just past away because their careless of this clinic.once again, please , please do not bring your lovely one to here.
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April 2023 by Brandon S.
It seems every time I bring my animals in they always come back saying they need more tests or you need to get more meds or they need meds etc. Which is always $100's more. It just seems that they just want to make money off you. I understand it's a business but I believe the care is in the vets pocketbook and not the welfare for the animal. The front receptionist is nice no issues with her.
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February 2023 by FEDERICO DE LA FUENTE
Stay away, scammers, thief, they are scamming the people making you sign on a credit card machine a contract that literally they DO NOT SHOW YOU, they DO NOT EXPLAIN YOU, and they catch you for years on a monthly membership that is complete useless. When you go to complain, they laugh on your face, and they write on a piece of paper a corporate phone number, good luck trying to reach someone there,, when you finally get someone they tell you that you sign a contract and they will still charging you the time they want.. THIS IS A SCAM, THEY STEALING MONEY PLAYING with your lovely pet, doing BAD BUSINESSES, UNETHICAL, UNPROFESSIONAL, EVERYTHING WHAT IS BAD ON BUSINESSES!! EVERY TIME I WENT THERE WERE OTHER CUSTOMERS YELLING, COMPLAINING, for bad treatment, for money problems, PLEASE DO NOT FALL ON THIS THIEF HANDS, find a real vet for your loved friends! This is a BAD PLACE!
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December 2022 by Melissa P.
Over the years we have had our cats on Banfield's vet plans and it has honestly brought us peace of mind and the ability to be able to bring our pets in whenever we need to and not worry about paying the fees of each visit. We trust them with our pets and we are able to say confidently that they care about their well being.
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October 2022 by Elizerbeth Brown
Dr. Ojamo ship herb to me last month with prescription and it works very effectively and can cure diseases and flush every virus out of my system and the herbs also boosts my immune system and am immune to the virus now, it’s 100% guarantee, it works miraculously and i was surprised and shocked when I tested negative, you can reach Dr Ojamo on Facebook page or email him at
[email protected] Visit His website
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September 2022 by Shannon B.
The comments below are correct these people do play games. I never had this issue when I took my cat to banfield in Brea. They would see the cat even if she refused to be seen and would give her medication to calm her down. I took my cat here 3 times YES!!!! 3 times trying to have her seen. The first time they said you need to Medicate her we can't see her. Second time medicated her and nope still can't see her she's not calm. Third time gave her medication again, which didn't even work and then they wanted to charge $200 to put her out!! Seems like they just want to keep charging me for medications! I wasted my time and gas driving here 3 times. I took my cat and ran out of there. I would not recommend this place!!!!
