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January 2024 by Joseph Condron
Kate and Amanda are awesome! I had a great experience here. Thank you for the great work!!
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January 2024 by Suzette Lewis
My car was scheduled for repairs with an assurance that the completion would be swift. Beach Collision offered shuttle service, called me at the end of each day to give me an update on the work completed, then detailed my car before I picked it up, earlier than originally expected. Their customer service and the quality of the work performed is five star.
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November 2023 by Deez Nutz
My vehicle looks great! Thanks much team!
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November 2023 by Gene Herman
This shop does good work, but they have too much business. They are chronicly short of workers and space.They took weeks longer than predicted and were poor in communicating with me and my insurance company.
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October 2023 by presetts
This place takes way too long. Low estimates and adds thousands more when they have the car. Had a small dent that can be pulled and they took the whole car apart. Completely incompetent, scamers. Do not come here
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October 2023 by Shirley Nguyen
Problem correctedServices: Painting
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August 2023 by Rayvn Sims
I had a wonderful experience with this shop – I’ve been working with body shop’s for many years and these guys know how to get it done right from start to finish. The entire staff is extremely knowledgeable and Amanda at the front desk is very pleasant to work with! Thnx guys ☺️
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August 2023 by Bella Barello
My car was being repaired for four months here due to issues with insurance, so I've communicated with beach collision employees countless times. AL is great, really appreciate him and his work ethic along with customer service. Amanda on the other hand, not so good. She has an attitude problem (as stated by multiple reviews) and overall is just a person you don't want to deal with. She has zero customer service skills and this business would probably benefit from her not being in charge of anything customer service related. 3/55 stars for AL and ginger (the business dog) and 0 stars for Amanda.Services: Tires
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July 2023 by Heather Haithcock
I would have lost my car without Beach Collision. I have never written a review but I can not say enough good things about how helpful Al Palencia and Amanda were. I was rear-ended in my car by an uninsured motorist in Huntington Beach. I am insured with State Farm and took my car to Beach Collision based on a recommendation from a friend. State Farm tried to declare my car a total loss, and I was going to be upside down on the car. Al helped me challenge the claim with State Farm, and we won!! Beach Collision remained patient and supportive while I challenged the claim and my car is now being repaired. Thank you Beach Collision!!!
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February 2023 by Jim N.
Needed my work van repaired. Met Michael the owner and explained to him that I need the van working everyday. He and his crew did that! They took my van in took it apart for insurance inspection and put it back together for me so I could use it while the parts came in. The guys there had my van 2 separate days and my work van was down for a very little time. Each time my van was returned it was cleaned top to bottom! I was very happy with everything and they even gave me a ride home when I needed it! Very professional and they did everything they said they would and more! I have already sent them 2 new customers of mine! Highly recommend this company! Thanks Michael and crew! Jim N
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December 2022 by Natalie Guerrero
Took my car here for front end repair. It took them about 6 weeks to finish it, the communication from them is literal trash and the front office girl has an attitude for no reason. Then 2 months later my AC stopped blowing cold air (this was part of the repairs) so I took it back, they claimed it just needed to be charged......yeah, "charged" 2 months later ??♀️ then 4 months after that it stopped working again. When I reached out again, the OWNER told me to take it to the dealership.....my advice? Take it to a REPUTABLE repair shop.
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November 2022 by Timothy D.
My insurance company totaled my car (I guess it was better for a taxes for the to do that) Beach collision worked with me and gave me a good price so that I can get my car fixed and back on the road highly recommend them.
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October 2022 by Tony V.
how does it take over 30 hours to prep a bumper cover these guys really like milking the insurance companies lol #fraud
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August 2022 by Amy A.
I was starting to think customer service and quality work was becoming a thing of the past! Today, I picked up my car in pristine condition! Sooo happy ! Beach Collision really went above and beyond to get my car back to me as fast as they could, handled my car with precision and found things that were broken from previous service visits from other shops and were able to give me the facts on what was malfunctioning--in addition to the repairs that were needed--which turned out to be simple things that I was quoted large amounts of money to replace, elsewhere. I received excellent customer service and The attention to details was refreshing! I have been a Tesla owner for about 6 years and I've seen it all! Is been a roller coaster, with service/repairs/accidents , to say the least. The best comparison of service I have is when my Tesla was in the shop for the first accident I was in and I went to Tesla's preferred shop that they had closest to me at the time which was Cerritos. Service on Tesla vehicles was downright treacherous at the time--still not great --and I understand they were going through growing pains but it didn't make the process any less brutal. Taking it to the preferred shop I was recommended turned into a 5 month headache and recovering from my accident injuries was next to impossible since I was in and out a rental cars, with a hurt neck and back. I also had to point out damages that were not there from the accident that had happened during storage/repairs. ...literally, paint on my steering wheel and chipped wood grain on my center counsel from being pulled apart. I would've got it back in worse condition had I not noticed these things. It's interesting though because both of my reviews during this time were posted on yelp and neither one are here for you to view so there it is again. :( Note to Tesla owners: DON'T GET INTO AN ACCIDENT ...but if you do...take it here!
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July 2022 by Allen Katz
I have to complement your operation. All of your employees have been super helpful whenever I’ve used your service. You run a great ship.Service: Painting
