-
February 2023 by Christina Turner
DO NOT GO HERE!!!!! SO RUDE AND UNPROFESSIONAL! THE WORST CUSTOMER SERVICE I HAVE EVER RECEIVED! I took a brand new dress out of the package that I was going to wear for a wedding to be hemmed. When I went to pick it up there was a circle stain (resembling oil) on the dress. I shared this was not there when I brought it (I have photos of me trying it on prior) and she said her seamstress would fix it. I went back to pick up the dress two days later and there was a large white circle on the fabric in the front of the dress (and other small stains). I let them know the dress was ruined and I wanted a refund and she insisted that it was my fault and the stain was not there doing. How could you in good faith present this back to a customer? I want a refund I said. They did not give me a refund and instead yelled back and forth with me saying I was just looking for money $. I was only looking for a refund as the job was her only job was to hem the length and it was brought back to me with a stain on it + my dress was ruined/not wearable. We argued more and she then said she was going to call the cops on me if I did not leave. I asked if anyone else in the room could help me and no one said anything. This is the worst customer service and the most unacceptable behavior to a returning customer. This business is operating under corrupt management. Although the tailoring was only around $28 or so, my dress was $300. It is not just about the money -- I was shown no respect or customer service in this transaction and this business should have consequences for these actions.Service: Alterations
-
September 2022 by Bentlee
BEWARE. Horrible service. Stains covering dress that weren’t there before as I brought the dress in brand new. There were NO STAINS when I tried it on at home before taking it to this business. Dress is completely ruined and they refused to give me a refund. DO NOT GO HERE.Service: Wedding gown cleaning
-
September 2022 by Christina T.
DO NOT GO HERE!!!!! SO RUDE AND UNPROFESSIONAL! THE WORST CUSTOMER SERVICE I HAVE EVER RECEIVED! I took a brand new dress out of the package that I was going to wear for a wedding to be hemmed. When I went to pick it up there was a circle stain (resembling oil) on the dress. I shared this was not there when I brought it (I have photos of me trying it on prior) and she said her seamstress would fix it. I went back to pick up the dress two days later and there was a large white circle on the fabric in the front of the dress (and other small stains). I let them know the dress was ruined and I wanted a refund and she insisted that it was my fault and the stain was not there doing. How could you in good faith present this back to a customer? I want a refund I said. They did not give me a refund and instead yelled back and forth with me saying I was just looking for money $. I was only looking for a refund as the job was her only job was to hem the length and it was brought back to me with a stain on it + my dress was ruined/not wearable. We argued more and she then said she was going to call the cops on me if I did not leave. I asked if anyone else in the room could help me and no one said anything. This is the worst customer service and the most unacceptable behavior to a returning customer. This business is operating under corrupt management. Although the tailoring was only around $28 or so, my dress was $300. It is not just about the money -- I was shown no respect or customer service in this transaction and this business should have consequences for these actions.
-
August 2022 by Omar A.
Careful with this place - they told us $10/each per dress and when I picked them up it was $25-30 each! Get your price in writing before dropping off your clothes here.
-
August 2022 by O. A.
Careful with this place - they told us $10/each per dress and when I picked them up it was $25-30 each! Get your price in writing before dropping off your clothes here.
-
May 2022 by Rebecca Vale
Beware! Took my 2 shirts in to be cleaned and pressed. The ticket stated $11.40 for the service. When I picked up the shirts the service was $18.79. I didn't notice the discrepancy until after I had paid with my debit card. When I went back inside to ask about the discrepancy in charge, the counter lady said the owner was in the bathroom and would be out in 1 to 1 1/2 hours. She acted like she had no idea why the price was different but said the owner (who was still in the bathroom) would call me. I am still waiting!
-
December 2021 by Alexandra S.
I'm on the fence. I called and asked how much it would cost to hem a bridesmaid dress and was quoted at $18 but they said they would have to look at it first. I kind of expected no more than $40 should be the price. I came in and they were very pleasant and suggested hemming an in and a half would be good. I thought about it for a moment thinking maybe I should go a tad higher because I felt that the bottom of my dress would still probably drag and get dirty, but she said that an in and half would be perfect while I was So I agreed and then she told me it would cost $50, which I just felt was a pretty big jump from $18 and pretty sure she knew it was me on the phone who had called asking for a quote on a few hours earlier. I didn't argue it or anything but the combination of the high price and the dress still is half an inch longer than I would have liked but I didn't realize it til trying it on, just kind of leaves me feelings a bit dissatisfied. Mind you, they were early on giving me my dress back and polite and I'm sure part of the problem is that this is my first time as a bridesmaid and I didn't vocalize I wanted it to come down to my ankles incase I decide to switch to flats after standing in heals for the vows and everything. I have a dress that I will have to be in heals in otherwise I'll have drag. Anyway I would definitely come back here and redeem themselves if they provide good dry cleaning services- so take my review with a grain of salt please.
-
November 2021 by Arvid A.
Dry cleaning and repair done in an efficient manner and for an extremely affordable price. Highly recommended.
-
September 2021 by Michele L.
We have been coming here for -0 years and it's like a family! Very welcoming and everyone is helpful and kind! If your looking for good value and integrity, this is it!
-
October 2020 by Nathan M
Great spot! Been coming here for years. They are very accommodating.
-
December 2019 by Jessica R.
I live within walking distance so this is my go to cleaners. They may not be the cheapest but they provide great customer service and always do a great job with my clothes, purses and bedding. I took a bedspread to another local cleaner who ruined it and provided terrible customer service, that was the last time I went anywhere besides Boardwalk.
-
November 2012 by Pamela Bye
This place is the worst, most unprofessional cleaning service. Will tell you anything to get you to drop off clothing and then rip you off.
-
March 2011 by Christilynn Corrigan
Absolutely the worst cleaning service ever!!!! Bad business the owner is scam artist!!!
