-
January 2024 by lynnette steiner
There cars are trash I’m stuck with one. Apparently the went out of business
-
January 2024 by Sid A (Sid)
Ryan went above and beyond to answer any and all questions before I was comfortable with the purchase. So grateful to know someone across the country with such honesty, the car was BETTER than the incredible description and pictures. Thank you!
-
November 2023 by Beck Zhang
They sell lemons. Bought a honda s2000 and the car spewed out black smoke the first day. They were somehow able to hide it at the dealership. Still charged me $750 for the cancellation contract.
-
November 2023 by Brian D.
we bought a 2013 f150 from cars drove it off the lot and the check engine light was on took it to ford and it had a blown motor $16,000 in parts we had to pay and they did nothing to help us jr and his team are crooks
-
October 2023 by Beck ..
I had the unfortunate experience of purchasing a car from this dealership, and it was nothing short of a nightmare. I bought an S2000 from them, and on the very first day, the car started experiencing serious issues. It turns out that the pistons and spark plugs were completely burnt, a problem that was miraculously hidden when I initially checked out the vehicle. I decided to give them the benefit of the doubt and took the car back to the dealership, hoping they would make things right. However, the owner, Junior, handled the situation with a complete lack of professionalism. He provided vague and super late responses, leaving me in the dark about the status of the repairs. To make matters worse, he failed to send any pictures or videos of the supposed work being done on the car until after I canceled it. Fed up with the lack of transparency and the seemingly never-ending repair process, I decided to cancel the contract and return the vehicle. A worker at the dealership assured me that there would be no cancellation fee of $750. Imagine my shock when the very next day, Junior himself charged me $750 as a cancellation fee. It was a blatant breach of trust and a complete disregard for their own words. This dealership's business practices are nothing short of deplorable. They sold me a lemon of a car and displayed a complete lack of integrity throughout the entire ordeal. I strongly advise anyone considering doing business with them to steer clear. This is a prime example of a dishonest and unethical car dealership that should be avoided at all costs.
-
August 2023 by Angel G.
Thank you to the whole team at Cars Direct! They really went above and beyond for me. I was in the market for a specific truck ( LB7 Diesel ) which was very hard to find. They sourced out the perfect one! They made sure truck was is the best condition possible and handled every single one of my concerns with the truck. Once the truck was ready for me to take delivery the paperwork was fast, simple & easy. Definitely will be coming back for all my car buying needs. If you are in the market for a great used vehicle this is the place to go. If they do not have it they will get it ! Thank you Cars Direct !!
-
August 2023 by fernando Mendoza
I went to check out a 2016 Tundra, Juanita, Albert and Jr were the best, they were very helpful! I was there no longer than a couple of hours. 1 of (if not) the best experience I've had at a car dealer. Thank you Cars Direct ??
-
July 2023 by marvin flores
Very grateful for the service and very happy!! My truck turned out very good! I recommend this place because they have second-hand cars but in very good condition, SUVs, sports cars, whatever you are looking for they get it!!!
-
July 2023 by Evelyn Aquino
I love Juanita <3
-
July 2023 by Megan Kwok
Cesar was very accommodating and understanding. I love my Honda CRZ and had a great experience purchasing the car from them!
-
June 2023 by Oscar Gil
I want to thank Caesar, he is the person who made everything possible so that I could keep my truck, thank you for such an excellent service and kindness.
-
June 2023 by Paris Rucker
I purchased a Mercedes GL 450 four days after purchase the car started smoking (black smoke) never found out what the actual problem was but the car was no longer running. They allowed me to drive a loaner car for one month and returned my down payment after a horrible argument had to occur with the dealer and my husband early on in the process . I have a loan on my credit now that will allegedly take 30 days to not appear as open which is now blocking me from being able to get a car from another dealer . Worst experience I’ve ever had with purchasing a car and they tried to make me feel like they were doing ME a favor when actually I’m in a worst situation now having to figure out transportation for my children for at least another 30 days.
-
May 2023 by jay de Leon
We love our new F150 Lariat!! Thanks for the great work of Cesar from Cars Direct. He made it easy getting the deal done.
-
April 2023 by Taryn S.
Cars Direct helped my son and I get into a very reliable and CUTE new MOM SUV. I absolutely love how fast and easy it was to working with them, Cesar and JR were so helpful with the entire process! So glad I came to Card Direct, I'm so happy with my pretty new MAZDA CX5 :) Hit up Cars Direct if you're in the market for a new car!
-
March 2023 by Wanda T.
Beware check the vehicle with a fine tooth comb before you purchase it. You might get a lemon.