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November 2023 by Keo Chan
Wow the lady working the register is crusty mean Old grumpus... so rude... I said hello and she was so rude to me and ignored me. But said hello to someone else. And the ads are false advertising and she was so rude about itShe clearly hates her job and younger happy people. Also a sticker said 30 percent off and when I asked for it she said it's wrong. Just rude.
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February 2023 by helga anderson
Love the Place
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November 2022 by G
I walked in, asked for hair scissors for cutting my own hair. They let me waste a ton of time in there after I told them I just walked in for personal self and when checking out told me I needed to be a member and that they didn’t sell to general public.
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September 2022 by Nacarit Gonzalez
It was my first time here and the employee gave me I really bad service, this owner needs a better and more polite employee who can help customers in a better way by showing interest
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May 2022 by Ling Ling Z.
Well stocked CosmoProf and the staff is wonderful! I had a hot tools curler I purchased and unfortunately the handle was defective. I believe I spoke with the manager over the phone and she told me she will gladly replace a new one for me. Great customer service and I'm pleased with my new hot tools. My original one lasted me 10 years and I was happy to get a new one. I will say during the times we all went through in 2020-2021 of course there was a shortage in supplies due to slow production and deliveries, but now things are starting to stock up and be available. Patience is everything.
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August 2021 by Nicole H.
If I could give a negative review. I would. Workers were s*** talking customers and also s*** talked the inventory. Go somewhere else.
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October 2020 by Ashlyn M.
This review is specifically for Yessi the assistant manager. She is so helpful and stayed with me even 30 min after they closed to help me. I had a super random situation where my Acct got deleted (even though I have been registered since 2014) & she called customer service for me and went above and beyond to make sure my Acct was recovered and up to date. Thank you Yessi, you're the bomb!
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September 2020 by Cyndee Coots
Excellent service as usual from Ginny. Thank you for all your help today.
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July 2020 by Keri H.
These people are so unprofessional my hairstylist went in to get supplies real quick while doing my hair and she was already in line ,next in line ,they told her that she had to go outside because there was only five people allowed in at a time ,which is totally understandable ,but if she was already in line why would they make her go outside? So her and three other patrons are standing outside waiting their turn,mind you they were already in line to pay and so they proceed to let a family go inside and let them do their shopping before ringing out the girls that are waiting to be checked out. I will never ever go back to this place or recommend it. She's still standing outside 30 minutes later. Ridiculous
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July 2020 by Meredith A.
This might be the friendliest Cosmoprof I've ever been to! Super helpful. Super cheery. Ladies are all on top of it. I'm glad I stopped by for a few things.
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July 2020 by Jebate
this place is really good
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June 2020 by Rika Shivetts
Love this place, awesome customer service
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April 2020 by Susan B.
Terrible service they're not opening the front door they're not answering their phone they came out and said they were at lunch which should've been over 10 minutes ago, ect There just milking this Covid virus because they don't want to work
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April 2020 by Priscilla Sakal
The CosmoProf in Huntington Beach is open! Just called the store and they are taking orders and doing curb side delivery. This is a wonderful store and with a great staff that want to serve their customers.
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March 2020 by Mariah Rod
For some reason they are always out of most rusk hair color!