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February 2024 by Phyllis C.
The entire team of pharmacists suck, their customer service is horrible, I'm not sure why they all have attitudes. I came to pick up my prescription 2 hours after my doctor placed it, I still had to wait a extra hour for them to fill it once I got in the store and then after waiting those 3 hours, I didn't even get my full prescription, I was told they were out of stock and it would take a day for the rest of my prescription to be shipped. I'll never come to this CVS again, that's forsure.
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December 2023 by Christina T.
Noemi at the pharmacy is remarkable! She is beyond helpful, patient and always so friendly and upbeat. I always love seeing her and she is very nice and understanding with her customer service. Maria at the check out desk is always sooo friendly and positive and has an amazing customer service attitude! The team here is great.
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November 2023 by S T.
This is one of the worst pharmacy to go to. The technicians here are rude. Went to get painkillers and antibiotics as I have severe toothache and I mentioned to them to expedite. Pharmacy asked me to wait for 30 minutes., it was noon. Went in 30 minutes @12:30 they were closing for lunch and asked me to come back after their lunch time 1 pm. Never even mentioned to me that they closed for lunch. Had to wait for an hour 15 minutes. This technicians are rude, no sympathy for anyone. There were other people who had similar issues and complaining about it too. Go to cvs pharmacy in Target on Adam's Ave, people here are much polite and give right information.
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November 2023 by Ellen H.
I wish I could give them a 0 rating. I had to change my pharmacy to cvs or another small pharmacy. I chose this cvs because of convenience. I have been treated so poorly. The pharmacist and their staff are so rude. I ran out of a medication that was due to be refilled on Saturday. They told me when I called them they were out of the drug and had been for 30 days and they didn't know when they would get it. They put me on a waiting list. They did not call me or my doctor to allow it to be transfered to another pharmacy. After 2 hrs with my insurance company I was finally told I had to have a new one from my doctor to get it filled because it had a hold on it. They could have told me that 2 hrs ago. Don't go there especially if you want kindness and respect.
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October 2023 by Madeline S.
tina had great customer service. i love this location because it is open 24/7 and they carry jeni's ice cream!
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July 2023 by Claire N.
I normally do not write reviews. I got there at 2:01AM and there was a sign that says closed for lunch break will reopen at 2:35AM. There were 2 other costumers waiting. 1 was on foot. I knocked and the worker said this is state law and for us to come back at 2:35AM. I waited and was back in front of the store at 2:35AM, at 2:48 AM is when they opened the store back up. I took a picture so I can send to corporate. It turns out that there were 2 employees there. Very poor customer service. At the very least if there were planning to take long lunches they could at least help us first or write a correct time. I need to go back to bed. Or better yet not take long breaks together at the same time and turn customers away.
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June 2023 by Cristina A.
Would love if they didn't tell their customers a prescription is in stock but it actually isn't. Wasted 40 minutes after they told me it would be on time today. Make sure you ask if it's in stock or don't bother
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May 2023 by Lauren C.
This is the worst pharmacy I have ever been to in my entire life. They do not answer the phone. Staff will hang up on you (on the rare occasion when they do answer the phone) after putting you on hold. These employees will say they filled your script when they never did it. You will go to pick it up and it was never started. To make it all worse, they are rude and literally laugh in your face. It's the pharmacy from hell, honestly. Don't go here.
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April 2023 by Diane M.
Terrible service. Total incompetence. Only use when I absolutely have to and even then I regret it.
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April 2023 by Dori R.
Worst pharmacy by far. They are always understaffed. Today went by to pick up prescription and only one person working counter and one pharmacist filling prescriptions. The line was 10-people deep and moving super slow. I decided to come back an hour later hoping the line would be down. Unfortunately, still same situation. Ridiculous that they can't do a better job with staffing.
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March 2023 by Louise A.
You have an employee named Ana. She is fantastic I was in your store on March 5, 2023 and needed help as this store doesn't have carts anymore. Ana not only helped, she went to my car and helped bring in coins that I needed to cash in. She is very sweet and helped me all through the process. And, she would not take a tip. CVS, Ana is a keeper. Louise Auer
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March 2023 by Lili H.
Medication. Was not ready My doctor sent it the day befor at 2 pm I understand now I wilNeed to call few hours befor I go their And remind them to prepare it ,Becouse they don't do it in busy days
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February 2023 by Camryn B.
This pharmacy has progressively gotten worse. I originally used this location because it was a 24 hour pharmacy, and over the years has changed to very restricted hours. Today I walked in at 12:31 to pick up a prescription I desperately need, to be told that they are closing for 30 minutes so they can take their lunch and refused to help me. Now you can't run over on your lunch to pick up your medication unless you'd like to wait around for 30 minutes. Just a PSA, there are much better locations to use as your pharmacy.
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February 2023 by Julie S.
This is one of the bigger CVS stores in the area. My elderly mother and I went there today to do a "big shop." Because she is nearly 86, she needs a shopping cart to steady her a bit. Plus, she can't carry everything she's buying in a basket. Frankly, neither can I - we'd planned on big packs of paper towels and toilet paper. Get this: there are two shopping carts in the entire store. TWO. As kind as the employees were, they couldn't produce a shopping cart for us to use. Apparently, the carts have all been stolen by unhoused people. I can understand why they haven't bought more of the same carts, but why not employ anti-theft measures like a security guard, anti-theft shopping carts or, I don't know....anything? It very much felt like "Oh well, that's just the way it is." Without me there to carry the basket, my mom would have left without spending a dime. This store has a much better selection than the CVS location near our house, but we won't be back.
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January 2023 by Kevin B.
One of my favorite CVS stores in Huntington Beach. I miss my 2 girls that gave good customer service here. The young chick slim with dark hair and tattoos. Long hair and she would give me good customer help and service. I forgot her name. The other girl who is a dwarf, Shes really cool at handling customers. I say dwarf in a respectful manner, She had red hair long with tatts. I forget their names, but i miss them. They dont work here anymore i believe because they were young and over 2 years ago. Anyways great pharmacy here. The store could use some more Tender loving care with the shelves. Anywho, Always a pleasure coming here since i live not too far away now.