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October 2023 by June Taylor
Very Nice people working !
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September 2023 by Kathy S.
Very slow and incomplete service! Dropped off prescription and they told me 20 minutes. Waited 30 minutes and still nothing so I went to the pickup window. Couldn't fulfill one prescription cause the Doctor forgot to state how often to apply the lotion. The pharmacist Norma stated she sent an electronic request to the Dermatologist. I called the Dermatologist while at CVS pharmacy, and they said they received no such request. I asked the pharmacist Norma to call them. She was rude and told me to sit down!. I waited another 20 minutes all along waiting in the pick-up line. Norma finally came back and told me $45 and I said fine. She then proceeded to take the other customers in line while just ignoring me. Will Not use this pharmacy again! Too bad the other pharmacists, Sonia or Hai Bui, were not here today cause they are always so pleasant and helpful.
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September 2023 by Anthony Oxel soto
The lady who served treated me badly, I think it was because of my color.
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September 2023 by Corina K
So while I was waiting for Ross to open I had a nature call. I went over to cvs and asked to use restroom. I pulled up the girl was wiping the windows, I parked in the handicap parking. She clearly saw me. When I asked to use the restroom she told me it's not open. I'm disabled with a placard, can't walk far. She advised me I could go to stater Bros. Down the path. She didn't bother to say anything else. Very disappointing. If she had offered saying for customer only, I would have bought something. But no such offer was given. How can you expect people to come to your store, and you don't even have a restroom for customers. I was wearing a dress with sandals . Had my wallet car keys and phone in hand. I don't think I looked homeless. But in any case very disappointed in the way things were handled.
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September 2023 by Linda Rasmussen
CVS meets my expectations in service and store wide selection.
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July 2023 by Natalie Fast
My family has been going into cvs for years Tammy is always helpful today I was just adding money ony card but it was busy but I was treated with the respect like always from tammy
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July 2023 by Dean W.
This review is for the Photo Center located inside this CVS on the corner of Goldenwest/Warner. CVS is one of the few retailers these days that still offer in-house photo production services - something that other big-name retailers have gone away with - Costco, Sam's Club, Target, to name a few. You can browse the different products they offer on their website, and depending on the item, you can check for same-day availability based on the CVS store location you want to pick up at. The selection, design, upload and placement of the photos are all done online via their nifty browser-based photo editing/design interface. When finished, you just review your purchase, confirm store location - and then send it off. The store receives your order, and depending on production time - sends an email to you when it's ready for pickup. For my same-day photo calendar order, I received a confirmation email when the order was placed, and another email when it was ready for pickup. Production time was accurate - a little over an hour for same-day servicing if you make the cutoff time. If you order something more elaborate - same-day or in-store pickup might not be available, in that case, you'll see estimated production & ship times for delivery to your home. I lucked out when I stumbled across CVS's website after seeing if the other retailers listed above had eliminated their own in-house photo services - and came across two limited time offers expiring today for 50% off with min. of $20 (so pretty much BOGO free, since the calendars start at $19.99). The deals are pretty decent - if I didn't get the 50% off, there was another offer for 40% off no min. Pickup was easy - I came about an hour before closing to avoid weekend traffic, Kim the friendly clerk was able to bring up my order and payment was made without issue. Photo calendar is great, considering the cost and timeliness.
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June 2023 by Brian Hoang
Very rude place. I called to ask if they do passport photos and the guy barely answered my question and hung up. Avoid this place at all cost
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April 2023 by Sherry S.
Great customer service and care from Gina! I pass by several other CVS stores and come to this CVS on Warner and Goldenwest because of Gina. Gina greats us all when we come in, helps us find items, and also checks us out with a friendly, upbeat, and caring attitude. I have been a regular customer and have been lucky enough to come in many times while Gina was working. (Other staff in past have been helpful too so this CVS is good about hiring caring people.) We went in as a group yesterday/Saturday before going out for breakfast and was happy to see Gina and she helped us all find what we needed and we bought a lot. Customer service the way it should be with personalized customer care! (I am not a fan of going up and down aisles wasting time trying to find something (I try first, of course, but after a while give up if I can't find and if no one to ask) nor using self checkout which in my experience the machine does something that makes an attendant need come over any way so have to wait any way and is not really a customer satisfier so happy that this CVS gives us personal customer service. Gina was attentive and available. Makes me want to support this CVS store versus using Amazon thus we now spend our money here to support CVS.) Thank you Gina for caring about your customers!
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January 2023 by Katie Pinkerton
This store is my go to for quick pickups. Always a friendly and helpful staff.
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October 2022 by Yelp R.
Talk about superior level of service in every way from Aida! Wow so sweet, patient, attentive, helpful, going above and beyond. I even let her shift supervisor/manager know how amazing she was! I'd definitely return to the store just because of her! You don't see that kind of customer service nowadays!
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March 2022 by David Parikh
Getting the Jab is confusing. I had heard that it was good to mix mRNA Vaccines because they genetic codes in them and thus would give you a greater level of immunity coverage. But I have also heard that one of the vaccines gives you greater protection against the new Omicron variant. I forgot which one. I walked into the store and the they did not know. So I went home and called in and talked to the pharmacist and was told whichever one you want to take is better. I decided to mix and match based on what I had read on Twitter; also I think I read on the internet a while back that Moderna has more genetic code from the virus. I was told there were no appointments available today, but when I made my appointment online there were several available today. I called in just to confirm and was told that my medication would be available at 8:00 instead of the 5:00 time on the appointment confirmation I printed out from their website.
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January 2022 by Cindy P.
Pharmacist is always handing me my prescriptions and asking if I have any questions! They're fast to fill here and fast at giving immunizations as well!
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December 2021 by Heather Magill
Best Manager Tevin, very sweet and helpful!
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August 2021 by Dru Peebles
Best CVS! Always took care of me. Pharmacy is fast! Everyone is nice! If you hate mask and love freedom this place is the best! I love my country and love this CVS.