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January 2024 by David B.
Rented a car from Enterprise Car Rental Company the end of December 2023. The car was excellent clean with low miles Quite impressed with the car brakes excellent pickup or acceleration excellent cargo space excellent . Overall very impressed with the vehicle. Also liked the stereo with the Sirius stereo system. Excellent. Top notch customer service from Christie the auto rep. A plus service from her. Staff very friendly and helpful there also. Recommend renting a car from this company. May rent another car from them in the near future xlnt. Thank you Enterprise Car Rental Company for your great service! Everyone should get a raises there for their hard work . Car Toyota Corolla.
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December 2023 by Robert T.
This location staff have always been friendly and professional.They all do there best in getting the ride your looking for and accommodating when they can.They always meet my expectations
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December 2023 by Elson K.
Big shoutout to the manager Brittany, Xavier and JT for taking care of me & placing me in a vehicle that suited my daily comfortability and usage. As a first time car renter due to my vehicle being in the shop, I had a pleasant experience at this location. The office is clean, the manager (Brittany) is very friendly and communicative, while Xavier and JT showed me the cars I could rent out. Brittany was able to work with my insurance to the best of her ability and upgrade my original rental vehicle to something substantially better (with a small fee). They also noted the miles travelled, fuel capacity, and damage inspected before handing the keys over for a peace of mind & liability. I would definitely return here in the future and recommend others to rent from this location.
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December 2023 by Mark Kearns
I rented a three-row, 8 passenger SUV over the Thanksgiving period as our son, daughter and two grandchildren visited us from NYC. Thus, the vehicle was an important part of our plans for rthe week. Everything at Enterprise went perfectly. We could not be more satisfied. Thank you
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November 2023 by Kais Shalizi
Great experience and great service. Took care of me all the way. Anthony definitely played a role in my overall experience and was incredibly helpful and kind. After an accident I needed things to be simple and fast for a change and that’s exactly what I got. No hassle and enterprise delivered. Thank you ?
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November 2023 by Bill K.
Lexi and her team are all great. I'm very very happy with my rental experience. They went out of their way to hold a specific car model for me, I drove it and was happy but not 100% happy. They swapped out my car same day for the exact car I asked forKia Stinger. For The Win
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November 2023 by Gabriela Aspiazu
Easiest and pleasant experience to rent from Enterprise Huntington Beach. Jazmin was an absolute delight and she made the process quick and hassle free. Always with a big smile and willing to go the extra mile to make the customer feel satisfied and happy. Thank you Jazmin!!, this will be my go to location for every rental and to refer to friends and family.
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November 2023 by Mayra Yanez Gutierrez
They are very helpful here. I come to them all the time I haven't had no problem with them always there to help me out. They are very friendly. Han is very polite and helpful. I am so grateful to have found this branch its my number 1 place to come. Other enterprise give me a hard time but not this branch on Beach (Stanton). ? ?
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November 2023 by carol wimbish
OUTSTANDING !!!! From your first phone call to picking up your car everyone is so helpful , knowledgeable and kind. Plus they have so many great cars to choose from at great prices. Thank you all for making this such a great and easy experience.
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November 2023 by Cynthia O.
Booked a car 3 wks in adv to be picked up at 9 am. I got there today and had to wait 20 mins before someone can help me, which is fine. As soon as I was helped, I was shown two cars to choose from. Only when I asked why the car looks different than what I had reserved for was when they shared with me that the car I had reserved wasn't available. WTF! They just gave me two options. 1. Wait for who knows how long until the car I rsvp for at 9 am arrives or 2. Upgrade my car and pay $100 more. This is ridiculous! I will never return to this car rental place. This has never happened to me before. Is this how they up-sale? Mind you, I called on Sunday to confirm too!! Such BS!
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October 2023 by Diane S.
Britney is awesome! She is professional and provides excellent customer service. Thank you Britney for a great and smooth experience
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October 2023 by Kat P.
Please stop deleting my review because you have not resolved my case nor have you attempted to talk to me in resolving this. I have been going back and forth with Enterprise Huntington Beach about this and for some reason, it has not been resolved. I had a car accident and rented in Huntington Beach for 8/7/2023 to 8/11/2023. The first time, they tried to charge my card 300+ for days that I supposedly had the car. According to them is 8/7-8/15.I dropped off the car at the auto body shop on 8/11 at 12 noon. My actual rental dates are 8/7/2023-8/11/2023. My insurance paid Enterprise $180. I then again keep getting another invoice for 175$ for the same days I already told them I did not have the car and now it has gone to collections. This is such an unethical business practice and I don't have the time for the constant back and forth of this. My family and I have rented with Enterprise before and have never had this issue. I don't know if it's the new staff at the Huntington Beach location that caused the mix-up of my contract, but I am at my wit's end. This has been a nightmare to deal with. This is the last. I request for this to be resolved in a timely and peaceful manner and we will not come back to this company. Never have I been sent to collections and I am appalled at Enterprise's decision to do so without reaching out to me first. Please see the attached information for all the communication I have had with Enterprise as well as the payout information from my insurance. Mind you, my insurance even overpaid.
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September 2023 by karl ulriksen
Staff was great. Car was clean and ready . 2 of the last 3 times I booked on line was a smaller car and no car (La Paz , Mex) use to be when you book on line they we say available or not available, now they just let the poor staff at the counter deal with it
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September 2023 by Roozbeh Bargeshady
I had couple of very good experience with this location over the years.So far my best experience was recently with our rental being upgraded free of charge as well as giving us option to drop off the car after our. (another branch of course)No need to mention that service was great and staff are very professional and nice. They are working hard to keep their customers happy.I also had a good experience for after sale follow up from management to make sure everything is good.My only wish was that this location had and after hour drop off option as well.Overall very good experience and I highly recommend this location.
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September 2023 by Stanley R.
What a great experience!I bet you never say that about a rental car company. This manager at Enterprise was fantastic. The hybrid Chrysler minivan we rented for a trip up to Dodger Stadium with a bunch of our old friends worked out perfectly.He was polite and explained everything, patiently and thoroughly. Then he liked my wife soMuch he gave us a bit of a discount. The car was clean and rather luxurious. The selection of cars was excellent. The are also a sales lot so if you are in the market for a used car I liked the whole operation.It is conveniently close by right on Beach Blvd.
