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February 2024 by Mariana Aguilar
Last friday I went to ship a huge amount of items I had to return to my office (electronics & promotional materials) and they were phenomenal! They helped me organizing all the items and sorting them into 2 boxes, and their service was absolutely amazing!
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February 2024 by brent maggard
The self serve computer is the biggest scam. Pay for $10 worth, have a stupid prompt pop up every minute that eats a few seconds every time, no option to add more time. So if you’re typing something out and you finish say in 7 minutes and you want to make a print. You would think you had plenty of time. NO. Because the credit you have left is not enough to cover the print job you can’t do it. You can’t even add more money. So time runs up, you lose whatever it was you were working on and they get you for another 10-15 bucks. The manager looking guy at this place was like yep… that’s how it works. Customer service really is a thing of the past.
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February 2024 by Monica Miller
So disappointing and frustrating to work with this location. I use it because it’s close and convenient, but I’ll drive a bit further to the other Huntington Beach location. There were no customers in the store at all and the two employees were vacuuming. I was still two hours until closing so it wasn’t as if I came rushing in two minutes before they close or something like that. They would not help me with a simple print job I had sent in. I had to go home, email it to myself (even though they had it), drive all the way back and print it then myself.
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November 2023 by Greg Goss
Great place
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July 2023 by Tom L.
Very friendly, Very helpful! try to get their at odd hours to avoid lines. if you do not need a receipt and you already have a shipping label, it is super fast. If you need a receipt, use their self-serve machine. if unsur how to use the self-serve machine, they will help you if they have time.
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July 2023 by Margaret R.
Worked with Dante on a large print order. He was quick and efficient and super friendly. Thank you!
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June 2023 by C C.
Rude employee informed me it would be $7.99 to resize an image. Seriously???? Not sure how this place stays in business.
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June 2023 by Steve O.
This is for the FEDEX on Adams and Beach. I go there frequently and always try to get Ruby. They are all efficient but Ruby is a joy to deal with and very knowledgeable and friendly.
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June 2023 by Greg Cahill
This place is a total waste of time and space. Every interaction I've had with the staff feels like I'm inconveniencing them. They will help you the bare minimum they are required to, and even then seem to take a sick sense of joy in how little they care. I've only ever used them to ship out simple packages, so I can only imagine how much worse things would be with a complex task. I'd honestly rather deal with the DMV, which is sad. Save yourself the trouble and use UPS or Staples instead.
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May 2023 by BeerMaster M.
On May 12 2023 I witnessed I believe to be the manager of the day. She was a mid aged tall women possibly named Leslie was being completely unprofessional another customer. I saw a customer ask her a question and heard the lady answer her short and a bit rude and bothered. It looked like she was busy doing something else and was bothered by a customer asking her a question. If this lady's the store manager she shouldn't be in this position if she doesn't know how to serve customers correctly. I stayed away from her after seeing her attitude towards the other customer. Won't be going to this location anytime soon!
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May 2023 by Shayla
Discrimination!!! My sister-in-law came in to the store this afternoon to send a package to Huston for our nieces birthday and Brian/Rayan refuse to send it because her form of identification which was a Cuban passport that’s all she has. He stated she has to have a California issued identification to send a package. Well my sister in law cannot obtain a California issued identification if she is visiting the U.S. This is her form of ID she has and we have taken trips to Arizona and Texas using her Passport and have not had any problems. She has also western union money without a problem with her passport. So I had contacted corporate FedEx and they stated to me that she can use her Cuban Passport to FedEx a package. I also called the next local FedEx store spoke to a supervisor and they also stated that she can FedEx a package with her Passport. FedEx Huntington Beach, we need to do better this is far the upmost worse customer service, especially in our community!! We have to do better!
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March 2023 by Evelyn T.
Easy peasy way to print out documents from a flash drive. At that point in time (Sunday afternoon), all of the printers were available and there was no wait. The black and white documents came out looking good. The price for the 10 pages was $1.94. I paid through ApplePay. Just a note, my ApplePay notifications showed a $10 transaction, but that was a temporary hold, and the $1.94 charge was what posted to my credit card. In terms of customer service here, I really couldn't say as I didn't need to talk to anyone to use the printer. There was one employee helping another customer when I came in, so I wasn't greeted, but had no issue with it as he was busy and didn't see me. I was pleased to get what I needed quickly. There's plenty of parking in a large lot for the many businesses and restaurants in the area.
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March 2023 by Ryan Schiller
Ruby S. SHOULD BE FIRED Immediately she was the most rude individual I've ever encountered at a business establishment in this city. I arrived at 6:45 to scan some documents upon their closing at 7 PM I had five documents to scan and during the fifth document she approached me and said I'm sorry but you really need to leave we have lives and we want to get out of here on time I'm sorry you were late but that is no excuse for you staying here past our closing time you need to leave right now she was extremely rude and I highly recommend to any new manager coming into this business in this city to get rid of her as soon as possible her energy is off-the-wall and she made me never want to do business with your store again. I hope whoever is reading list doesn't have to deal with her. Full Stop
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February 2023 by Chloe D
Good service all round. Efficient. Pleasant staff
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October 2022 by John-Paul T.
Came in for a small lamination protect. Dakota immediately helped me and showed me the laminator and how to correctly use it. I was in and out within a few minutes. What a great friendly experience. Very helpful staff. And very reasonably priced. I highly recommend. Thanks.
