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November 2023 by Jeff R.
PLEASE READ BEFORE YOU GO TO FRANCISCO'S AUTO!This guy comes off as a caring and good guy. But he is a crook and a scam artist. Shame on me for not reading reviews before I went. He made it seem like he fixed my transmission, and when I went to get the car, he told me I needed a new transmission and one of my gears was out, all after charging me almost $1000 for stuff that did NOT need to be done. He flat out lied about what was wrong with the car (blaming another mechanic for stuff that was untrue). I don't actually know if he believes his own lies to justify them, but my advice is RUN. If you see these reviews and still go there, then shame on you. He should be reported to the Better Business Bureau for unethical practices and scams.
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November 2023 by julie y.
Francisco is a complete crook & a disgusting person. I went in because my dash light was getting dim on occasion. The bill was 800.00 & something. $400.00 for diagnostic & $400.00 for a cheap battery. I was quoted $200 for the diagnostic. He knew all along that it just needed a battery. I told him that I could see that on google in seconds & he smirked & told me he doesn't google. He took advantage of me because I was a woman & he could. When I picked up my car a couple days later & complained about the bill he excused himself & moved a car in front of mine so I couldn't get out. He knew my 92 year old mom & my great nephew were waiting for me in another car to follow me home & it was raining. He then demanded I get cash. I told him I didn't have cash or an ATM card w me. It got so heated he took $120.00 his already inflated bill. He then accepted my credit card. Francisco told me that I was going to dispute the charge which I hadn't thought of until he opened his mouth. Then I was just trying to dispute a portion of the inflated bill. After many months of going back & forth he refused to budge. The credit card company ended up crediting me something out of their pocket not his. He's terribly difficult & dishonest man. He is a vile human being I would avoid this crook like the plague. Shame on him! Don't ever go there!! I'm going to report him to the Better Business Bureau. I saw where another person on Yelp had to call the police because he wouldn't release her car. I wish I had read his awful reviews first. DON'T GO THERE UNLESS YOU WANT YO BE CHEATED!!
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October 2023 by Concerned Citizen
Would not return and wouldn’t recommend.Oil change and tire rotation $400.they offer free shuttle service so that’s cool.While waiting for my vehicle they called me stating rear diff fluid is dark and low. $400 for them to drain, clean insides, add additives and new gear oil and new silicone seal.Total $800After service was finished And I Brought the vehicle home, found the following issues:1) all the lug nuts weren’t torqued down to spec. Most required 1/2 turn and few a full turn2) leak from engine oil filter cap when I’ve never had a leak there before3) rear center caps were placed on front wheels covering the manual locking hubTold the owner and he offered to take the vehicle back to attempt to fix those issues. After reading other yelper reviews I wasn’t going to let this shop touch my vehicle ever again.Owner gave me a new filter and $10 for engine oil after I stopped in the shop again.I corrected all the issues at home on my own. Upon swapping out the oil filter I noticed the oil cap seal was not a new one. Which means the shop reused the old seal. After I put the new seal and filter on and topped the engine, voila, no more leak.For the center caps I had to jack up the vehicle to remove the wheels and replace the caps.Wasted $800 and a lot of my own time fixing the shops errors.
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October 2023 by nancy Urachel
Entire trip-maybe about 30 mins-used tire 40 bucks lots of smiles yes wld go back again
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September 2023 by Dingo F.
Oil change and tire rotation $400. they offer free shuttle service so that's cool. While waiting for my vehicle they called me stating rear diff fluid is dark and low. $400 for them to drain, clean insides, add additives and new gear oil and new silicone seal. Total $800 After service was finished And I Brought the vehicle home, found the following issues: 1) all the lug nuts weren't torqued down to spec. Most required 1/2 turn and few a full turn 2) leak from engine oil filter cap when I've never had a leak there before 3) rear center caps were placed on front wheels covering the manual locking hub Told the owner and he offered to take the vehicle back to attempt to fix those issues. After reading other yelper reviews I wasn't going to let this shop touch my vehicle ever again. Owner gave me a new filter and $10 for engine oil after I stopped in the shop again. I corrected all the issues at home on my own. Upon swapping out the oil filter I noticed the oil cap seal was not a new one. Which means the shop reused the old seal. After I put the new seal and filter on and topped the engine, voila, no more leak. For the center caps I had to jack up the vehicle to remove the wheels and replace the caps. Wasted $800 and a lot of my own time fixing the shops errors. Would not return and wouldn't recommend.
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September 2023 by Fernando M.
I would not recommend this place, nor will I ever go back. I decided to go to this place because it was down the street from me and didn't want to make the longer trip to see my mechanic for something simple. I was doing my own oil change to save some money and time, and was having some trouble getting my drain screw to loosen up. I visited this place to get some help on loosening the screw to my car so that I can drain my oil and the owner Francisco gave me a quote for $40-$100 claiming "I don't know if u did any damage that I need to fix", then handing me a form to sign saying he'd have to take a look. He also said, "oh your those type of guys that like to do it on you're own". Didn't need your any comments, just needed a little help with something that would have taken maybe 2 minutes. I ended up not signing the form and making the drive to my own mechanic who helped me for no more than $10 which was just a tip I gave him. This place is a scam and they will rip you off. I could only imagine how much he would scam people for other services.
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August 2023 by Newpz C.
Requested 1 simple thing, got back a bill for $1000.00 Took my car in running great and got it back not running. Fransisco is a crook and bully. He raises his voice to customers like it's okay. I will never speak to this man again.
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August 2023 by Whitney Redfield
Liar ... "I can fix anything". Couldn't even figure out what was wrong. Took days to get an answer. I had to call them to get updates. Told me he wouldn't work on it until I fixed parts of my van. I was there to get an inspection to find out what was wrong. He couldn't even do that. Only told me what I told him, and already knew was wrong. Talked over me. Raised his voice when I tried to respond. Very unprofessional.I recommend Vadim at Sprinter Expert, 8637 San Fernando Rd, Sun Valley, CA 91352. Its a bit of a drive, but they know what they're doing. Or, if you're in the Santa Barbara area, try Brian at Autohaus, 218 Palm Ave, Santa Barbara, CA 93101.Good luck!!
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August 2023 by Whitney R.
Liar ... "I can fix anything". Couldn't even figure out what was wrong. Took days to get an answer. I had to call them to get updates. Told me he wouldn't work on it until I fixed parts of my van. I was there to get an inspection to find out what was wrong. He couldn't even do that. Only told me what I told him, and already knew was wrong. Talked over me. Raised his voice when I tried to respond. Very unprofessional. I recommend Vadim at Sprinter Expert, 8637 San Fernando Rd, Sun Valley, CA 91352. Its a bit of a drive, but they know what they're doing. Or, if you're in the Santa Barbara area, try Brian at Autohaus, 218 Palm Ave, Santa Barbara, CA 93101.Good luck!!
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July 2023 by Michelle S.
Francisco and his team are great. I brought my 2012 Ford Fiesta in for an oil change and they were able to tell me what the noise was that my car was making. They were even able to diagnose problems I didn't know I had. The prices are very reasonable and I would definitely recommend bringing your vehicle here. I will definitely be back. Thank you Francisco.
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March 2023 by Breanna Small
Francisco is so friendly and an honest man. Keeps his quotes and time frames. In my many times using his business I have never had an issue. His staff are friendly and service gets done quick! I normally either deal with Alec and or Francisco himself. Thanks everyone!Service: Auto maintenance
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January 2023 by dineka ringling
Francisco is a great help! He took on my car even though he had to deal with my warranty and it had a difficult repair. He has always treated me like family and I’ve never doubted his expertise. Definitely recommend.Services: Auto engine diagnostic
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January 2023 by Tara Kern
The belligerent, obnoxiously drunk owner (Francisco) of this unbelievable extortion and racketeering operation is the worst shyster scammer I’ve ever met who is out for blood!He was supposed to just read a code and kept my $100,000 sprinter hostage!Without my permission (as he was supposed to be reading a code) he tore the guts out purposely damaged at least 15 other parts and fraudulently charged my card for several thousands of dollars and now my sprinter is smoking and broken down completely!He has at least six different fictitious business names, always running from a bad reputation of his scams!!He will find a way to destroy your vehicle, shake you down and empty your wallet!Francisco is a combative hostile intoxicated con artist. He deserves to be in prison for his scams!Service: General repairs & maintenance
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December 2022 by Maurie Martin
Our family & friends have been getting our cars repaired here for over 30 years. We LOVE Francisco & his staff. Hard working & honest. I never worry about being pressured into needless repairs. Francisco is straight forward & goes out of his way for his clients. He has become family to us over the years. I don't any other mechanic or shop with my car even for oil changes.Services: Auto brake repair
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November 2022 by Thomas Gacka
Classic bait and switch. Gives you an estimate, then costs skyrockets, holds your car hostage til you pay way more than you agreed to. Lies about completing work that you never even authorized to get you to pay more. Should have their license revoked, avoid at all costs.Service: Auto engine diagnostic
