-
January 2023 by Jan S.
I went for extra postage on a Christmas card. According to an asian lady, with a pompous. attitude, the card needed 1 more 55 cents stamp; and I promptly paid my $1.00 for one 55 cents stamp. One week later, the Christmas card came back to me stamped more postage due. I totally agree with some other reviewers, the new owners need to be much more friendly.
-
January 2023 by Michelle R.
The WORST customer service I have received in a place of business that I pay a monthly service for. I have never been hassled as much as I have here. The new owner is not nice!!! I Would definitely take our business elsewhere if it weren't such a hassle getting our company address switched. I don't recommend this place for anything.
-
May 2022 by Mary E.
I would say you may be able to find a better deal at a live scan place elsewhere but they were able to help me out for what I needed done. Make sure the person typing in your information does so correctly.
-
January 2022 by Marcus H.
New owners have the customer skills of a trained guard dog. Walking through the door, one can feel the tension and unwelcomeness in the air. Under the old ownership going in to do business was a joy, now it's regret and the anticipation of how horribly you will be talked to and treated is very stressful. Of course some employees are slightly better then others but the worst of them refuse to even talk, they refuse to greet customers with 'Hello' there is a women in her late 50's working there she seems to believe she's running a prison and the customers are her prisoners who she takes joy in abusing. She wears her distain for customers openly. I'm not sure why these new owners purchased this mail store if they hate dealing with the public so much. I've spoken to many other customers after exiting the store and they all feel the same. We all miss the old owners.
-
October 2021 by Taylor C.
Kathy was fantastic to work with! She was very quick and very professional when taking my packages. Shipping was very simple and I was in and out in less than 5 minutes. Thanks team!
-
August 2021 by anita g.
Love the new ownership. Facility is clean. Staff is friendly, helpful and knowledgeable of best way to ship.
-
August 2021 by R R.
New ownership - definitely an improvement. Offered assistance immediately, very polite and actually offers service with a smile. Supplies are reasonably priced. Goodbye Post Office!
-
August 2021 by Brooke D.
I had to mail something out of the country for the first time and came here because I was told to mail it DHL and they were listed on the website. The young woman that helped me was so kind and patient. She waited for me to call my friend...not once but twice... to verify how to write the address on the package, given again it is not a US address and different. I came there initially to mail it DHL but she also gave me the different options and costs from different carriers to make the cost a little more bearable. I will absolutely be using them from here on out. Can't believe they don't have 5 stars from everyone!
-
August 2021 by Lilly A.
Cathy was kind and very helpful! I went in trying to pay rent on time so it was already a stressful start to the day. She made it so much better for me ! Thank you for making this an easy stop. This is a Prompt & professional Business I will definitely be back.
-
June 2021 by Diane H.
I think this is long overdue but the two ladies here are the sweetest, most helpful, people I've ever met. I have my mailbox here and they literally keep my life together because of my busy schedule. They truly go above and beyond and deliver great service-- I can always count on them. The owners are very lucky to have these employees especially Annie? I think that's her name, but she manages the front with a smile always.
-
May 2021 by Jeff A.
Had a great experience here. Kathy set me up with a mailbox...the process was quick and easy. I def recommend you come in for all of your mailing and mailbox needs! Thanks Kathy :)
-
May 2021 by Ivonne D.
I love this mail stop because it's in a great location! They're in the same shopping center as smart and final. The best part is they have "tap to pay" which is convenient for someone like me that always misplaces things!
-
April 2021 by Neena N.
I have been using A1-Mail for over 6 years now and I have always been more than happy with their service. I use their mailbox service because it's an actual mailing address and not a PO Box. They send a payment text a month prior to my yearly renewal which is great because it's something one can easily forget. If it's just to pick up my mail, ship out a package, or return an Amazon purchase, I get the the same friendly treatment everytime. I highly recommend them for all your mailing needs. TNN, LLC
-
April 2021 by Jason G.
I've had a Mail box here for years. They are kind and very helpful. I use them for all my shipping needs as well
-
March 2021 by Johnson L.
Super friendly and courteous service. They're systematically organized if you need a streamlined mailbox, trust me on this if you're the type that appreciates getting tracking alerts for packages. Started my box there two years ago and hope to continue for many many years! Thanks A1 Mail Stop!
