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January 2024 by T. N.
Beware. Check your chicken before drive home. This happened to us three times on a row. We ordered EXTRA crispy chicken. They gave us Original all three times. We tried to call the restaurant but the phone never worked. We had to drive back to the place from our home which is all the way to the beach. They replaced the orders but what a waste of time for us to have to come there. We emailed the corporate office but no responses whatsoever. KFC never cares. Hopefully, now they're got paid $20/hr as fast food workers in California, they should start learning to offer good customer services and be honest with their customers. Terrible people. Always cheating with customers and want to get paid $20/hr.
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December 2023 by Robert Taylor
Picked up some lunch here while I stopped to get a gift certificate for Christmas. Place was dirty, kitchen looked dirty and chicken was exceptionally dry. But worst of all, the recipient of my gift card informed me it was rejected at another KFC. Can you believe that? Apparently their gift cards are only good at the KFC you buy them from. Bad chicken, bad business practices, the colonel should be ashamed.
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December 2023 by Katie T.
The service is really slow even though theres just 2 cars in the drive-through. I ordered a 2 leg meal but they gave me 2 thighs so I couldn't even eat the meal I paid for. Food is ok but the microphone is so glitchy you can barely hear fromthe other end. Overall it's ok.
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November 2023 by Grace H.
KFC is now REQUIRING the ordering of combo meals. I cannot simply get a two piece thigh and drumstick meal. I have to PAY MORE and get a drink that I do not want. I will be taking a break from KFC until they go back to offering the regular meals.
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November 2023 by Douglas Statum
Still the great
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November 2023 by Sam Kibby
Typical fast food, food is tasty but not delicious, but the customer service is almost appalling. We showed up at 8pm and had to call for the attention of the drive thru worker who responded with "can i help you?" in an almost sassy tone. She was rather impolite through the whole thing. There didnt seem to be much communication with the staff either as we were asked to confirm our drinks 3 separate times by 3 separate people. Unless youre really craving KFC, go to Castañeda's next door because at least they'll treat you with respect.
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October 2023 by Cesar S.
Today Saturday oct. 7 3:50 pm decided to order 5 piece tender combo and the girl that was in drive threw short older lady was the rudes. I don't get it why they are stingy with hot sauce keep in mind I got a 5 piece tender what am I suppose to do with 2 little packs like really I ask nicely if I can have a little more and with out exaggerating she threw the sauce in my bag and made the nastiest face like come on if u don't like working there like quit we going to the place waisting our money there the least thing we should get is faces like that saw other reviews and I am not surprised
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August 2023 by Tadashi S.
I walked in and asked them if they have any combo without drink.The manager asked me how many piece of fried chicken for a combo and I said 3 then she charged me the same price with drink without explanation.I ended up canceling my order.I feel like I almost got scammed.
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August 2023 by Daniel I.
My fellow boss has introduced me to this amazing chicken , personally baker has the best workers that provide the best services and not only do they go beyond they put full effort on service on timing when you come you ask and grab and rush hour is literal for us because of the workers he has!
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August 2023 by Tom W.
Food taste fine I ordered a lunch meal I wanted to try a sauce, she said its 50. cents each Few minutes later mexican guy orders lunch and asks for 4 sauces. No charge. Also he got 4 pcs meal and was charged 3pcs meal. I saw how much he paid
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July 2023 by Leonel Miguez
I always drive by this place and is dead except the driveway but today I felt like some KFC. I walk in (I m the only cusomer) ask for a 3 piece crispy and they tell me there is a 25 mins wait.. lolNow I know why the place is run down ...
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June 2023 by Stephanie P.
If you wanna be treated rude, come right here this is the place for you!!! Every single time I came here the employees are totally rude. They don't even want to answer a question I never been to any KFC that has terrible service like .
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June 2023 by Donna Davis
Worst place don't know why they don't shut 'em down...dirty...bad greasy chicken.
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June 2023 by Philip R.
Fast food chicken and huntington beach is really good to go fast fresh and delicious food
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May 2023 by Justin James
My meal was missing food when I got home, disappointing