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December 2023 by Josef B.
Went in looking for a few Holiday gifts. Halie (forgive me if I am spelling your name wrong), greeted me and helped me quickly pick out some lip shades with ease. She had a very easy going energy and loved that she wasn't overly pushy with her sales technique. Love this location. So much easier to get in and out of compared to South Coast.
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September 2023 by Tiffany Tippins
Girl who worked around 12 pm is super racist, rude and mean. Was asking for products, but extravagant awful attitude and no intentions to help. Worst customer service ever!
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May 2023 by Alecia R.
This is by far the BEST MAC location. I've had my makeup done by Kayleen for a couple photo shoots and she is AMAZING!! She is a very talented and excellent makeup artist highly recommend her! She is very sweet and makes every experience enjoyable and fun. I often have makeup questions and she's always willing to educate me on all things beauty! She also helped me pick out the perfect foundation that I wear daily. I've also had my makeup done my Jonathon who is great as well! He had already anticipated the look I was going for my graduation. When I arrived and he had all my favorite makeups and eyeshadow palette shades out and ready without me even saying anything! Also in a beautiful location to sip a coffee overlooking the beach after your gorgeous makeover
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April 2023 by Judi Mantere
The men and women that work at this MAC store are always very helpful and knowledgeable.
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March 2023 by Veronica Ramirez
Huge shout out to Liz! I went to pick up some foundation and didn't know what shade would be best. Liz not only picked out a great shade, but did my whole makeup, gave great recommendations, and didn't try to upsell anything. She was really nice and made great conversation, and welcomed me back any time to do my makeup. She gave the best customer service I've had anywhere in a very long time.Thanks, Liz!
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February 2023 by Jorden R.
Kaylene R , helped me the other day and was absolutely amazing. She took the time to help me find my perfect shade for foundation ( I am clueless when it comes to makeup and get embarrassed by the lack of knowledge when it comes to it ) . Kaylene was so nice and made the experience fun and enjoyable .
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February 2023 by Brenda Chandler
Still love my MAC Chili LIpstick
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January 2023 by Vanessa L.
I had a bunch questions about makeup. So I called the store. Just got off the phone with Liz at this location. Had to jump on here and write a review, because I am very very expressed with her knowledge about skin care and makeup. I will get into the store ASAP. Im positive she will resolve my makeup concerns
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December 2022 by Chelsea N.
I kinda don't want to leave this review because it will take away potential appointment time slots from me in the future, but I have to do what is right. Are you looking to get snatched? Are you wanting to look so fine? Are you wanting to look more chiseled than ever?! Well, say no more... because JONATHAN HAS ARRIVED. He is able to anticipate your look before you even speak. It's absolutely amazing. I highly recommend him. You won't regret it. But don't take my time slot....
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July 2022 by Cathy B.
Great service and product!! Glad I found the Mac store at Pacific City, it was a pleasant surprise to find the store so close!
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May 2022 by Alli Y.
Have I not written a review for this place? Been coming since they opened. Beautiful location right on PCH!! They have a few shops that I do more window shopping but it's a great way to spend a day. Gets you close to the beach and the food options are pretty good. My favs when I come are Bear Flag, Lemonade, and Philz coffee. There is also usually live entertainment in the little courtyard are by Lemonade & Simmzy's. Looks like they are redoing the food court area since it's probably been hard during covid so will have to see what comes in. Han's ice cream is also a good choice and so is Frosted cupcakes, but this last trip, they are closing in Oct22, which is sad. Very clean restrooms and they do validate parking. Great place to go to enjoy an afternoon. SYOY!
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May 2022 by Allison C.
Have I not written a review for this place? Been coming since they opened. Beautiful location right on PCH!! They have a few shops that I do more window shopping but it's a great way to spend a day. Gets you close to the beach and the food options are pretty good. My favs when I come are Bear Flag, Lemonade, and Philz coffee. There is also usually live entertainment in the little courtyard are by Lemonade & Simmzy's. Looks like they are redoing the food court area since it's probably been hard during covid so will have to see what comes in. Han's ice cream is also a good choice and so is Frosted cupcakes, but this last trip, they are closing in Oct22, which is sad. Very clean restrooms and they do validate parking. Great place to go to enjoy an afternoon. SYOY!
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April 2022 by Kim H.
Pacific City is a great outdoor mall in Huntington Beach with several great restaurants and ships with amazing ocean views!
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January 2022 by Melissa R.
Hello, I was there this past Saturday Jan 29th. As I was walking up to the doors, I noticed three customers leaving and your evening sales associate put a post it with a 15 minute break on the door. The sales associate saw us as she let those previous customers grab something they forgot in the store. Therefore I walked around pacific city to kill a little time. When I looked over from upstairs, I see the sale associate applying her makeup. Then when I walked back over to go shopping for my professional makeup kit, I had a important client the next early morning and I was working in a salon all day therefore I couldn't go earlier. It was around 8pm I believe. I previously checked online that this location closes their doors at 9pm. The doors are locked and the sales associate was doing her cash register. Then she rudely walked over chewing her gum and pretended she never saw us waiting in front of the door. Mind you, I was with my coworker and her adorable puppy, there's no way she didn't see us. The fact that I was turned away at the door as I was trying to make a big purchase, unacceptable. I've worked in customer service for the past 15 years including makeup retail and I've never seen someone be as rude as she was and without a care in the world to turn away customers.
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December 2021 by Joy A.
RUDY is definitely the to go person at South Coast MAC. He is incredibly nice, he went out his way to help me to find the paint pot in the color Soft Ocher. Thank you so much Rudy.
