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August 2023 by Evan Lamicella
Place was fine until I realized their billing department is in another country and sold my credit card information away. I’ve heard other people from this place go through the same thing and it’s insane to me how a “professional” establishment uses cheap security for their clients. Will not be using them ever again.Update:They responded to me in a very unprofessional manner and doubted the validity of my review. Regardless of where their billing is located, my information was not kept secure here and my bank account has been charged tens of thousands putting my personal information at risk. I have proof of my appointment with this lab, so any claims of my name not being in the system is false unless my data clears from their system after a certain amount of time (when I called them yesterday they were able to look me up and find my information…).
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July 2023 by EvanJ L.
Place was fine until I realized their billing department is in another country and sold my credit card information away. I've heard other people from this place go through the same thing and it's insane to me how a "professional" establishment uses cheap security for their clients. Will not be using them ever again.Update:They responded to me in a very unprofessional manner and doubted the validity of my review. Regardless of where their billing is located, my information was not kept secure here and my bank account has been charged tens of thousands putting my personal information at risk. I have proof of my appointment with this lab, so any claims of my name not being in the system is false unless my data clears from their system after a certain amount of time (when I called them yesterday they were able to look me up and find my information...).
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June 2023 by Mary Li
FRAUD! Their billing department is fraudulent. Until going to OC Labs, I had never paid for bloodwork as its always paid 100% by my insurance. OC Labs billed my insurance with incorrect coding so they could get more money. FACT.
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June 2023 by Ed T.
As a long retired Family Physician who is now a patient requiring frequent blood tests, I am extremely impressed with the "direct to my door "services of OC Labs, especially because everyone I have interacted with has been so patient, skilled, helpful, empathetic and compassionate! This is a wonderful, much needed resource to initiate lab tests from the comfort of home.E.T., M.D. ~Orange County Family Physician & Current Patient~
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May 2023 by Bryan Quintero
This place got me through COVID without worry and have been thorough with my blood work.
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October 2022 by Leah Schmaltz
OC Labs have gone above and beyond to help with draconian mandated testing - for myself and other employees of EWCSD that are seeking alternative testing choices. I recommend them to everyone!
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October 2022 by justin strackman
This place is so unorganized and backwards. The poor communication from the scheduler to the employees is horrible lacking. Myself as people I’ve met that have used this place have said multiple times they have had scheduled appointments And there was not a “tech” available. The lady Julie I believe, is rude as well. Very unprofessional work environment . Someone I know used to be an employee there and told me to look elsewhere to apply for work . Yikes.
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October 2022 by Kcf Kcf
Owner Brian was unprofessional, rude and unsupportive. Case had reported to Cathay Pacific , Good Luck for losing all your client base.
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October 2022 by Shahira Kora
Amazing reliable serviceMs Julie James VIP CONCIERGE SERVICES and her staff are very professional and friendlyI used them twice traveling to Hong Kong and EnglandEverything went super smooth.
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October 2022 by Jay Chami
Excellent and amazing service! Best place to get any medical test in Orange county
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October 2022 by Nadine Chami
Very fast and kind service! Definitely recommend this place to get a covid test!
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October 2022 by Russell Berrisford
Got a covid test for travel back to Canada. Was quick and easy.
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October 2022 by Christina Henry
waited an hour to get tested kinda unorganized :/
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October 2022 by Adam
My employer decided to use this testing service on 7/8/22. I received my results much faster from this service versus all the other ones my employer previously used. I hope we stick with this one! I'd love to continue getting my results in 8-9 hours rather than 2-4 days.
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October 2022 by G. Rosales
I am very thankful for the ladies from OC Labs. They have gone above and beyond to help with mandated testing for some of the employees in the Whittier school districts area that seek alternative testing. I appreciate their willingness, professionalism, patience and their KINDNESS. I highly recommend them. May the Lord watch over them and protect them from the attacks of the evil one.
