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December 2023 by Rita K.
took my poor dog there on Friday 12/29/23 for a nail clip . Brought her home and after her nap I took her for her walk all her four paws started bleeding heavily and continued to bleed for three days every time she stepped outside on the street ! They must have carelessly clipped her nails too short which caused this amount of bleeding . I called them to get some help or assistance in what to do for my dog and they NEVER answer the phone ! The most unprofessional groomers and obviously clueless. my poor dog was bleeding so much and probably in a lot of pain and distress. I have owned dogs all my life and I have never had to deal with this amount of bleeding after a toenail clip!! Never taking my dog there again for any reason! Horrible and unprofessional groomers !
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December 2023 by Irms R.
staff is friendly, store is clean, price is on the higher side, variety of options, most times the items im looking for is in stock.
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November 2023 by Claudia A.
We just got a puppy and needed supplies! PetCo was more affordable than one of their competitors, where we went first Our puppy did not care for those toys much so we tried PetCo. We were pretty clueless as to the best chew toys to get and DAN at this location was incredibly helpful! We're a PetCo family now Thank you, Dan for your awesome customer service!
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October 2023 by Gina
Close to beach in Huntington! My puppy has an allergic reaction to sand. These people were very helpful! They gave me suggestions and walked me thru the store pointing out the products they suggested. I would have been totally lost w/out their help! No otr place could have been more help!!!
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October 2023 by Tamara McClure
You had my cat food in stock, which is nice, and I was able to use $5 in rewards—yay! The cashier, young girl with dark hair, was so pleasant. I always appreciate your customer service at this location.
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September 2023 by Jill Z
This Petco and others I have been to are clean and don't give me asthma like other stores. They treated the animals with respect and were helpful and have a good policy for a free vet visit within 30 says of purchasing the pet.
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September 2023 by Emma Palomino
Fantastic store for dogs lot of great and fun stuff . The brands they carry are somewhat limited compare to the pet store in fountain valley however the store is nice clean fully renovated and very well maintain. Whoever owns this location keeps it organize and take pride .its well care for . Staff is very helpful and friendly . My dog loves coming to this place . They got super cute leashes and outfit . They also got a fantastic machine for dog tags if needed .i just wish they would carry more natural / health brand . Lot of it was out of stock and i dont like switching food on my dog constantly .
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September 2023 by Jeffrey Javanbakht
I couldn't be more disappointed. I needed to buy prescription food for my cat. I had my prescription with me, but because I didn't have the bar code that is supposed to be provided by the in-house vet office, the sales representative wouldn't sell it to me. When I said, I understand the law requires a prescription, which I have, why won't you sell me the food, the service rep said, "That might be the law, but our policy states that we have to scan the bar code which you don't have." I'd submit that it isn't a policy issue, but an operations failure point to not be able to facilitate a transaction when your customer has the necessary legal documentation to buy the food. I was forced to feed my cat food that it shouldn't have, and will shift all of my purchases to Chewy. "Petco, where pets can't go to get their food" should be their new tagline.
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September 2023 by M C.
I've taken my dog here for grooming for quite some time and I've never had an issue with fleas. Unfortunately, I discovered fleas on my dog after she was groomed there. It's concerning about the sanitation of their facility. We also noticed that all of her nails were not trimmed, and whoever cut her hair did a mediocre job. The service that we received was very disappointing. Our dog was there well over 4 hours, and after all that time, she evidently got a rushed grooming in an unsanitary environment. Not good!
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August 2023 by L. Bilock
Everyone's helpful, products stocked, clean my pup was happy to get cleaned up however her nails were sharp since she refused them to clip and smooth them out
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August 2023 by Joanne V.
Always do a great job and Gigi was only there from 10:00 to 1:00. My new place. Joanne
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August 2023 by Jeffrey J.
I couldn't be more disappointed with this Petco store. I needed to buy prescription food for my cat. I had my prescription with me, but because I didn't have the bar code that is supposed to be provided by the in-house vet office, the service representative wouldn't sell it to me. When I said, I understand the law requires a prescription, which I have, why won't you sell me the food, the customer service rep said, "Yes, that's the law, but it's our policy that we have to scan the bar code which you don't have." I'd submit that it isn't a policy issue, but an operations failure point to not be able to facilitate a transaction when your customer has the necessary legal documentation to buy the food. I was forced to feed my cat food that it shouldn't have, and will shift all of my purchases to Chewy. "Petco, where Pets can't go to get their food" should be the new tagline.
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August 2023 by L. R. Bilock
Everyone's helpful, products stocked, clean my pup was happy to get cleaned up however her nails were sharp since she refused them to clip and smooth them out
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August 2023 by Zack D
Awesome place to get my goldfishes. They don't have a large selection, but for regular goldfishes they had plenty of color to choose from. The sizes weren’t too big, even the large ones seemed kind of small.
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August 2023 by Gloria Knight
This was my first visit to the grooming salon in about 7 years. I recently fired my groomer due to the fact that my 2 girl Shih Tzus who had long hair, had their top knots cut off to about 1/3 of what they were. I had not asked for any cut.I was pleasantly pleased that Sarah listened intently to me as I explained what I wanted for my girls, and delivered greatly. I have received compliments for the results, and will be back in a few weeks for round 2. I highly recommend you giving the grooming salon a try.