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November 2023 by Angel L.
Nice service helpful staff, always get what I ask for prices aren't bad at all with the service you get
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October 2023 by Jennifer C.
This place is right around the corner from my house so I finally came over to get a car wash today, no signs to tell you which way to enter so rather than block the gas pumps I went in near where they start taking your cars then at. Manager looks at me multiple times doesn't say anything, employee looks at me and smiles multiple times doesn't say anything, multiple other cars come in a different way blocking the pumps after me. Finally manager walks over ask if I'm here for a car wash I say yes and I'm told oh you need to go get in line. I said I was here before these cars and get told Yes but you need to go in the line because that's the line and I said but I was here before those cars and the manager did not care. So I'm leaving I will never come back even though it's convenient around the corner from my house, I will go to a different car wash and I will tell everybody I know that they can't bother to tell you when you first pull in where you need to be and instead tell you oh now you have to wait behind even more people regardless of being there first.
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October 2023 by Hillary P.
Great deal for just an exterior wash. $24.99 for exterior & $2.00 for vehicle size. If you're a AAA member, you get a $4 discount on the wash too! 30 min wait at 3:30 pm on a Sunday afternoon which is pretty short cause they're normally super busy and the wait is normally 1-2 hours on those days.
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October 2023 by Nelly H.
Just terrible . Charges a premium price to gently smear around diluted wax and then COMPLETELY SKIPS the roof of my XL vehicle .
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July 2023 by Jacey H.
I've come here to get my car cleaned ever since I bought my car. They do a great job, I specifcally get the hand wash option which I know is one of the cheapest things they do (about $30). However it perfectly gets the job done. My car is always squeaky clean and they are always so nice. They never miss a detail and they are extremely proficient. The bad reviews are wild to me, as I have never had a back experience and hope my good experiences others to come and give this place a try.
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July 2023 by Buddha B.
Came here for the first time today, which I actually did based on the other Russell Fischer location reviews, not this one. Unfortunately, I have to park my car under a tree so it's dirty... and right after I wash it, it's going to get dirty again. As I pull up, I notice there are no visible prices... you have to wait for the guy to give you a piece of paper which has shockingly high prices. I have a mobile car wash/detailer who does a great job for the same price or less than their "washes". Then the guy says... "Your car is dirty. We need to do a clay bar and detail". I turn that down because I know my car is just going to get dirty again so a $100+ detail isn't worth it to me. Then he says, "I can't let you go through the wash, you have to pay $15 for us to pre-wash before we wash it."That's $65-75 for a machine wash.... No thanks.
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July 2023 by Kris B.
I spent A LOT of time on Yelp trying to figure out which car wash to go to in Huntington Beach. I wanted something that would be the outside and the inside - at least vacuuming and wiping down the dashboard. I don't really care about tire dressings and wax types. Every place had both really good and really bad reviews. So I flipped a coin and came here. As a first timer, this is super confusing to figure out how to actually be "in line" for a car wash. The 3 lines go between the gas pumps and some people were just getting gas and leaving. The "regulars" were calling over to the manager that they'd left their keys in the car for him. He would then move their cars forward in the line for them. I waited patiently in my line and the manager didn't come over to me. Kept taking people from the other two lines. He finally grudgingly came over and said he could take me after the next car and truck beside me who had got in line way later than me. So I see now the 5 star reviews are from regulars.If this is your first time here - this is how it works. Drive forward, leave your keys in the car. Go pay inside. Then wait outside for your car. My Kia Niro cost $38.99 plus $2.00 because I guess they considered it an SUV?The wash job was okay. I tipped the guy $8. I noticed one of my sun visors was broken when I got home, but it didn't seem worth it to go back. What were they going to do anyway? This would have been 2 stars except the staff inside where you pay were super nice and chatty. They also had a really nice selection of car accessories/fragrances and a wine/beer section. Plus they have Thrifty ice cream. :)
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June 2023 by Amy Wilson
Manager at this location is super helpful & accommodating! Great service. Thanks!Services: Full body wash
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June 2023 by Kathleen M.
I paid for an interior detail which included shampoo of carpets and seats. They didn't even put my seats down to clean them. Had to return and the manager was super nice and offered to redo the work to get it right. He even took photos of the work no done to show his team. I had my van redone and picked it up as they were closing but trusted the work was done correctly. This morning I put the seats down to make sure it was dry just to see that they still had not cleaned it at all! I'm in shock that they don't know how to do the work correctly. I'm shocked they think it's acceptable. So now I'm back here having to watch the work get done correctly! I definitely will not return to this location! I only gave 2 stars cause the manager Herman was really understanding and trying to make it right for me!
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April 2023 by Steve P.
Absolutely shocking that the Russell Fischer Huntington Harbour car Wash is $38.99 for a regular (Gold) car wash with tire dressing. There are three other car washes in Huntington and two in fountain Valley that are $22.99-$24,99 INCLUDING tire dressing so paying $15 more (60% MORE) it's not a value at all plus, of course it's more expensive. They have to clean your vinyl formats for another 20 bucks.I have two brothers detailing three of my neighbors +2 down the street into my track or across from the harbor that are $25 for my car and $30 for my truck wash armor all vacuum inside windows everything and they come to me and I tip them 10 bucks in total productivity, not wasting my time at the car wash so Going to car washes it's outdated like the phonebook, unless desperate.
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March 2023 by Roberta Rogoff
I've been coming to this car wash for 38 years. Unfortunately, it can be a tight squeeze if you purchase gas and then want a car wash but it's a couple of minutes before 8:00 am (vacuum area is blocked until exactly 8:00 am). You then block the car behind you getting gas , but if you pull up to the blocked vacuum areas then the cars pulling out from the left tanks are blocked to leave. I asked the gentleman who checks you in if he could remove the barrier so I could pull up for the SUV behind me. Ahh "NO," he was so rude, he would not do that. I had to wait while the poor customer behind me needed to get her gas and get going. Not good customer service. I asked to speak to the manager, Michael, but they didn't know when he'd be in.Service: Full body wash
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February 2023 by Emily W.
Over all not happy with the purchase of this wash. I got the Diamond wash, figuring I'd splurge a bit and pay the extra $40 to get it detailed a bit along with a wax. The main issue I'm seeing is my wheels are not clean at all. The first pic is the cleanest wheel, it still has grime in there. The second pic is the dirtiest wheel. I also had a bottle of motor oil on the side of my seat. When I got in the car it was laying on the passenger seat, leaking oil all over my seat. I haven't had any issues with the bottle leaking before. The inside of the door also had dirt still caked on. I won't go here again, not worth the price.
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November 2022 by Bridget DeLapp
Went to get my truck washed and detailed and they did a ok job but they used the same towels to clean the windows that they waxed with.the windshield was so foggy with wax product it was very hard to see, had to pull over and re clean what should have already been. Not to mention the the spots of grime and dirt still left on the wheels and tailgate.Services: Car waxing
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September 2022 by Y. Hsu
Have been coming for over a year. This place does a great job of washing cars; but vacuuming Is terrible.Even after telling them to vacuum the trunk floor and spaces between seats, it’s often not done. They simply rush it through up in front. Too bad this could be a 5 star pace.
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August 2022 by Ann N.
I always brings my trucks here to Russell since they're still on Beach Blvd. and I'm so glad they're moved to around the corner of my house. I totally understand they're working so hard under the sun when is hot. That why I always given them a good tips. But sometimes they're not really doing a good job. Right it's really more expensive but I'm trying to support our local business. I have to telling them all the time that when you're armorall my tires they're needed to wipe it a little. Because it's wet it's splash around the body of my truck. Didn't do a good jobs on that. And it's my birthday month so I was trying to used the coupon for my free wash. Somehow the cash said "oh you have to used 2 days before my birthday " it's still this is the birthday month. I'm not going to be in the state around that time. And my truck it's needed to be clean so bad. It's so disappointed about I can not used a coupon for my birthday month. And the manager not available to solves a problem. Needed to improve the communication with the promotion restrictions.
