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November 2023 by Mason D.
Best gym I've ever went to and Ava at the front desk is so pleasant to see. Yayayayayayayya
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November 2023 by Nick A.
Look nice but overhyped in general. Prices not worth the value. Wish they open little longer than usual. Lack of top standards. More cones and such would help. The sales person nor manager there can explain it more transparent. Parking is a pain honestly. Free towel service is a plus. Best to avoid unless you don't mind the brand name.
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November 2023 by Eric V.
The staff here are disrespectful and not on the same page or knowledgeable on what they offer. I called to ask if a friend who moved here could get a free pass to try out the gym. I was told that he could sign up on the website and come in and sign a form to check out the gym. Only to be met my a "manager" who said that because his ID wasn't within five miles of the gym the 3 day trial didn't apply. We explained he just moved here and that this ridiculous rule wasn't mentioned on the website or by the staff when I called. Even after explaining the situation that he would like to join and wants to check it out first we were turned away. This gym does not care about its customers, the staff clearly aren't on the same page, sauna is always broken. Terrible place all together. Don't waste your time with this unprofessional staff. Also @ufc make sure to update the website and train your staff if you have to actually have a local id that is within 5 miles of the gym. I was trying to bring you a customer and you spit in my face. Definitely will never recommend this awful place to anyone ever again. Get better staff.
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November 2023 by Flying Banana
I go to the gym exclusively at night, and the main male receptionist in charge during the night shift is extremely rude and lazy. In almost 6 months of attending, he has never smiled or wished me a good night.During the night shift, I’ve caught him:1. Sleeping.2. Watching TikToks at a very high volume on the computer.3. Arguing with family members outside the gym or on the phone.Honestly, I wouldn’t care or even be leaving a review if he were at least a good worker, but he’s not. My main complaint is that he turns off the sauna early and has lied about it being broken, even though it was working perfectly just an hour before his shift. He also turns off the music in the main gym so he can sleep peacefully.During the day, the classes and staff are very nice. However, if you plan on going here after hours, this guy can really make your gym experience miserable.if this ever gets fixed id easily change my review to 4 or 5 stars.
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November 2023 by Flying B.
"I go to the gym exclusively at night, and the main male receptionist in charge during the night shift is extremely rude and lazy. In almost 6 months of attending, he has never smiled or wished me a good night.During the night shift, I've caught him: 1. Sleeping. 2. Watching TikToks at a very high volume on the computer. 3. Arguing with family members outside the gym or on the phone.Honestly, I wouldn't care or even be leaving a review if he were at least a good worker, but he's not. My main complaint is that he turns off the sauna early and has lied about it being broken, even though it was working perfectly just an hour before his shift. He also turns off the music in the main gym so he can sleep peacefully.During the day, the classes and staff are very nice. However, if you plan on going here after hours, this guy can really make your gym experience miserable."
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November 2023 by Shelby W.
I can't say enough great things about ufc. I have been going here for a few months now, and I absolutely love being a member. Everything about this ufc location is perfect for me and what I am looking for. The machines I want are almost always available, and if someone is using a machine, all members are respect of others time and cleanliness. I constantly see members being mindful of others waiting for machines, and they are always conscious of wiping down machines once they are done using. There are so many cardio machines, I never have any issues getting one. I also love how spacious the gym is, sometimes it feels nearly empty just because of how large the space is, which I love! The sauna is also a great touch as well.In terms of cleanliness of the gym, I don't have any complaints. Paper towels, and spray to wipe down what you're using is always stocked all over the gym. There is never trash, weights are always put back in place, and machines are set back to original with little to no weight on them.Overall I've been so happy with my membership here, and really would recommend this gym to anyone.
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October 2023 by Luis I.
Yesterday, October 19, I had a bad experience with the person at the reception at night. He has a way of treating people very rudely. The least one asks for is respect and being treated well, not making bad gestures and with courage. I am new in this gym
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October 2023 by Jennifer L.
The BEST UFC location hands down (if you're into martial arts). The martial arts classes are scheduled at very reasonable hours and have plenty of time slots to choose from throughout the week, unlike other locations. The martial arts coaches are also a huge part of why I love coming to Huntington Beach. Richie Munguia, Jeremy Sanchez, Jaime Fletcher, Kenneth Quach and Michael Finch have all been outstanding! They have all made me feel as if they are personally invested in my progression and goals, and have a genuine passion in teaching which is what makes them such exceptional coaches. Highly highly recommend HB for martial arts.The gym itself, however, does have older equipment compared to other locations and is not as "remodeled." It's definitely an older building as I remember it used to be a Bally's way back when lol. There are a decent amount of squat racks and other machines available, just best to avoid rush hour days/times if possible.
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September 2023 by William Yen
I have been coming to this gym for years. I like all their machines and classes. I also love that it's one of the few gyms that is 24 hours because I usually work out at night. However, the night shift person who is dark skinned is very unfriendly. I try greeting him and nodding my head, but he usually just stares at me back without nodding or saying 'welcome' back. It seems very hostile and very awkward to come in.
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September 2023 by Koko Jojo
Its amazing to meet some worse sales team and manager than this branch has the worst customer service ever. You can't anticipate how poor the customer service is because they know there is no way to complain if a problem occurs. I definitely don't recommend it at all. The name must be changed to the swindlers' groupEven the manager's email is not really responding. You can't put together a worse team than that, this branch is the worst place to scam ever
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September 2023 by Katie K.
Been with the gym for over a year now... absolutely love it... mostly everyone is there to actually workout and not sit on their phones...love the recovery area... Aiden,Scott, and Jah at the front desk are super sweet and so welcoming I love saying hi to them when I walk in....Mike the manager is awesome too always friendly! Thanks Guys! Keep it up!
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August 2023 by Corina K
Absolutely awesome facility. Friendly staff who go above and beyond. The person who signed my son and myself up was helpful. Mr. Julian Gave much needed and appreciated advice on getting my kid started in kick boxing. He was knowledgeable and understanding. All the other staff/front desk was also very nice and welcoming. Thank you.
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August 2023 by Noah R
I agreed (verbally) to pay $150 to sign up with a $60 monthly fee. Got charged $150 for the recurring fee. Asked why, was told they didn't charge me. Then their rep doubled back and said it was part of the contract I signed. I signed a stack of contracts with this gym. All of which were signed on a card reader. Otherwise, the gym is nice, but this is just unnacceptable business practice.Edit 8/11/2023: spoke with the manager, got the payment issue resolved. Still irritated it was an issue to begin with. Changed from 1 to 4 stars. The quality of the gym is excellent, and consistently clean in the 2 months I've used it. Also it's one of the few local gyms open at 3am.
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August 2023 by Jacky William
Went there a month ago asking for a youth program for my son. I met with Julian Buran he is NOT honest at all. Told us to pay for two months for try and if my son doesn’t enjoy the program we can cancel anytime without paying any annual fees. Julian also refused to give us the paperwork when we sign and doesn’t send us any email with the policy or anything. My son doesn’t like it from the first try so we asked them to cancel, we surprised as they charge us for 2 months + annual fees. We went to the manager ( Fridy) he said it doesn’t worth it, yes it doesn’t worth it for you because it’s in your pocket but it does worth for me because it’s out of my pocket and for no services. Also, told him to make complaint so he took my number just to end the conversation and did nothing. Fridy also asked us if we want the policy through email after we canceled ?. How smart they are!!Don’t recommend this placeCount your fingers after you hand check them.Don’t trust their words.All what they care about is charging you for nothing.
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August 2023 by Rosemarie Lustado
this location has updated their equipment so everything is brand new but every time i visit there's always trash everywhere and the bathrooms are never maintained. the workers at the front desk (specifically night workers) have hostile and unfriendly attitudes towards members and their guests. each visit can be hit or miss