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August 2023 by Chelsea C.
Extremely long wait time for a simple blood test. I waited at least an hour and they don't take appointments. I only came here because this was the only place doing the test I needed. Thankfully I'll never have to come back again.
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August 2023 by Gus O.
Please avoid these people, they're the worst. If you have a problem with billing, there is no phne number, if you need a copy of your results, they take forever to ansser the emails, because they do not provide phone numbers. There is a reason why most Doctors are not using them anymore. Honestly, AVOID them.
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August 2023 by John G.
Windy is the best! Always professional, kind, and thoughtful. It's what a lab should be.
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July 2023 by Paige Wood
Great that this location opens early but the doors to the building are always locked so you end up waiting outside for someone to unlock them for like 30 minutes which defeats the purpose
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February 2023 by kat l
Used to go here but never again. Unfriendly, no greeting. Nobody was manning the front desk. Asked where I wanted my lab results sent & asked for a fax # or email, when all the information was on the lab order. Then lady proceeded to say it was protocol to send it to the referring physician - then why are you asking me? They also had an electronic sign-in as well as a pen and paper sign-in so I signed in electronically, but was later told to sign on the paper. Then why do you have an electronic sign-in for? Overall very unprofessional. On top of that, got a nice bruise from the phlebotomist. Needless to say, will not be returning.
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October 2022 by Alicia J.
Avoid this place at all cost. I had a horrible experience here. The lady that gives the shots is impersonal, rude and acts like she hates her job. Didn't smile or come across pleasant once. I came here for a genetic testing and still haven't received my results two weeks later now. She was cold and I felt uncomfortable the whole time here. I would not recommend this place to anyone.
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July 2022 by Thanyarak S
I drove there because I called I can't make an appointment 'walk ins' onlyWhen I arrived it's literally 2pm I knocked a few time and even try to ask for a response.Apparent they closed early???Why even put up a sign for your hours if your closing time is not accurateRidiculous!!
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May 2022 by Antoinette B.
I walked in with a Genova test. Per the website, they do not take appointments. No clients were there and there was no one at the front desk. After yelling out "Hello!" A couple times, a woman came to the desk and told me to put on a mask. I did so immediately. I then asked for her to do a Genova test and that my doctor told me WestPac completes these tests. She asked who my doctor was and made a call. She came back and told me they don't do those tests and it's too much work. I told her that my doctor said they do. She called someone in front of me and said "it's a lot of work", and then hung up the phone and told me she can't help and they did these tests a long time ago. I went down the hall and had another company do it for me. It took 5 minutes to draw the blood.
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April 2022 by May J.
The lady (KIM) that The lady that works here is the worst I couldn't find any clean pens .. when I told her there are no clean pens ..she said I heard you in a very rude way I'm gonna do it right now ..she let me wait like 15 minutes without saying anything I asked her if I need an appointment and she said don't you see me cleaning the pens ..she's the worst.. dont go there
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June 2021 by Cheryl B.
Tec doesn't listen to you when asking for size of needle she is always says I do nit need it and I bruise for weeks on end doesn't smile or make you comfortable. This is the female tec.
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May 2021 by Yonnie C.
Was relatively easy to get a blood draw done here, except they poked me twice and got no blood. Had to drink 2 cups of water and then blood flow came finally. Also got stuck in elevator with a door that wouldn't open at this facility. Scary situation!!
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July 2020 by Alex B.
Would give 0 stars if possible. Hours posted don't show current Covid hours. When I arrived the technician was not there and had an away for 10 mins sign up. Over 20 mins later she shuffled up to the front desk. She was unable to figure out how to conduct my test that I had brought in with all of my documentation and was still struggling even when I got the lab that ordered the test on the phone. A few minutes into trying to figure it out she told me that she had to go to lunch in another 10 mins and that I would have to come back another time. The ordering lab on the phone was extremely frustrated with this incompetent tech as well. Go elsewhere, this place is a joke.
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July 2020 by Gemi Robles
Well it says in google they are open and then it’s actually close
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June 2019 by Damian Woods
You decide. Cranky lady, but draws blood with no pain. If you dont have to fast, or can wait, it is much less crowded in the afternnons.
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June 2019 by Holly S.
Very good lab, clean, never crowded and good service. I've been going here several years for annual bloodwork and never had any issues. I'm not the easiest to do bloodwork on and most of the time get bad bruising . I've never bruised when it's done at this location.
