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July 2023 by Lydia S.
Without exception, the staff has been friendly and helpful to me. Sometimes it's a challenge to find someone working on the flooring (staffing?) but the place is always immaculate and well stocked. Oh, and the ice cream! It's conveniently located on the corner of Warner and Bolsa Chica, so you can buzz straight down Warner to the beach .
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April 2023 by Vikki G.
Worst customer service ever! I went in to return items I bought online and the cashier was really nice but unable to do it so he called for a manager. I waited for 3 to 4 minutes and and then watched the manager leisurely stroll up to the front of the store pushing a cart all the way from the back, like she was in a park on a Sunday afternoon. She got to the cash register and didn't say anything to me and tried to process the return but was unable to as well even though I had the online receipt. She told me she could only give me store credit and asked for my driver's license, even though I had the receipt right in front of me! When I refuse to store credit because I had my receipt, she had to call another manager who came up and processed the transaction and refunded the money to my American Express. Although he was finally able to process the refund, he had zero personality and customer service skills as well. I explained to him that I would have taken the store credit if the first manager had any customer service skills at all and is only reply was "oh ok sorry"... CVS is way better, I definitely will not be back to this Rite aid.
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January 2023 by Jacob M.
This Rite Aid has been incredibly disappointing year after year. The store remains unable to accommodate Thrifty Ice cream for years and even when the station is open it leaves the customer ashamed by the amount of, or lack there of, ice cream flavors available. Random Flavors that nobody wants and a team of employees and managers who don't seem to care for one of the main attractions of their store. I am ashamed of this store and don't have motivation to continue giving it chances.
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November 2022 by Erik H.
My neighborhood Rite Aid never disappoints. Will and Nick always go out of their way to provide friendly service. Liquor selection is plentiful and dont forget about some ice cream on your way out. 10/10
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November 2022 by Adriana O.
I'm such a fan of this rite aid and that fact that it's within a mile of my place! Nothing like being able to satisfy a thrifty ice cream craving with just a drive. I'm not a huge fan of having ice cream from the counter since the prices have significantly gone up, but I love coming here and buying a little bit of everything (food, snacks, supplements, ice cream quarts for friends, drinks, seasonal products and even dog toys and dog treats). I've been here quite often (we come here about 2x/month) especially because this location is dog friendly (your dog has to behave though or they can ask you and your dog to leave) and because I've bought a little bit from each aisle in this location (over the total amount of times that I've been here). I love that this location is open until midnight (I'm pretty sure they stop serving ice cream before midnight though) and there's been plenty of late nights that I've come here to buy something I need for late at night or last minute. There's usually always customers in this location shopping for something here and the employees have always been friendly and even talkative, at times. You can't tell that this location is located in Huntington Beach because they don't have a bunch of Beach items perpetually for sell or tons of clothes items with "Huntington beach" on them.
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May 2022 by Kayla Z.
Would not serve ice cream after 10 all of a sudden. How hard is it to scoop ice cream. VERY DISAPPOINTING
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March 2022 by Alexander C.
I have been coming to this rite aid for about 6 years now. I have many medical issues and needed a lot of prescriptions filled. I've had pharmacies in 4 different states and in many cities and have run into a lot of problems with insurance etc getting scripts filled over the years the last 30 years. The pharmacists at this rite aid on Warner Ave. are the best pharmacists and assistants I have ever had! Samantha and Jeven and the rest of the crew are so amazing that if I had to move 50 miles away I would still come to this pharmacy on Springdale and Warner to get my prescriptions filled. I don't know the names of all the pharmacists but they know mine! Before I even get in line they see me, grab my prescription, and have it ready to go! They even remember by birthday so I don't have to punch it in! I hope someone from Rite Aid corporate sees this review because the associates you have working in the pharmacy on Warner and Springdale are THE BEST pharmacists I've ever had. Please let them know how much I appreciate everything they do.
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January 2022 by Laura N.
It's been two years now for us! It's been a long time, I have been meaning to drop some lines. Our stops are random from the booze deals to the ice cream bucket deals to hair dye. Cash-out lines can run at a moderate paste. I would not say they are fast but they are not slow. Take into consideration they usually have only two cashiers. I am not sure why that is but then if someone needs help getting ice-cream. Then one cashier must go and assist and then we have one cashier left. That is only during busy peek times otherwise it is a swift transaction. EVERY SINGLE TIME MAX is always helpful! The entire staff has always been kind. Now the customers in this community are a mix bag. Sorry I forget the females names they are so cool! During the Corona shut-down 2020 time frame we witnessed many unstable customers. I have always found the store clean and organized an fully stocked. I am sad to read all the negative reviews because I have witness unstable behavior from customers and frankly I feel bad for the employees that had to deal with peeps with mental issues. This is now my community Rite-Aid and Ice-cream stop! To my buddy Max and to the entire crew that made it into 2022! Oh Yes Best Ice Cream deals! Thank you all for your stellar service! Easy front-face wrap around parking.
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August 2021 by Lily N.
I'd give negative stars if I could! Employees are rude, slow, won't lift a finger to help, and they look seriously unkept (do NOT chance getting an ice cream cone here!). To boot, thee are so many "Karens" that shop here. I actually encountered one myself. Nope! Never coming back. And given others' reviews, you might want to find somewhere else to go as well.
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July 2021 by Isabel C.
Worst Rite aid ever!!! Went in for some ice cream and the cashier Max was the worst ever! When I first walked in, he didn't even greet me. 5 min after me another woman walks in and happily greets her with welcome to rite aid. Then after standing around waiting for service, he walks over to ask if I want ice cream? Rude and pushy slamming open the ice cream freezer like he's annoyed he has to work.
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February 2021 by Ramses Y.
Both Nick and Magdy are extremely helpful here. They make sure you get everything you need in a friendly manner!
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February 2021 by Jessica T.
Wanted to give a thank You to the pharmacy staff here! My grandma went in for her first round of the COVID vaccine and has been raving about her experience. She asked me to write in to say thank you. She has never been a fan of doctors and doesn't get the flue vaccines, so she was a little hesitant to get the COVID vaccine. She was struggling to figure out how to get it at other places and happened upon your site and easily got an appointment! She said the pharmacist "Mr. Do was so kind and friendly, not like so many other doctors who make you feel silly". Thanks Mr. Do for making my grandma comfortable in a setting she usually hates! She said this will be her new Rite Aid to shop at and is looking forward to seeing you at her next round!
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June 2020 by Shan W.
I love this rite aid. The team up front and the team in the back at the pharmacy. Todd, Suma, Samantha, Janice and Andrew are always so nice and friendly in the pharmacy. I appreciate their hard work and dedication to the job they have. Thanks to all the rite aid members, you're doing a great job!
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May 2020 by Amer B.
I did work at this rite aid this location over five years and a half and of one customer complain HR and district manager came to my store and meet me in the back and they decide me to transfer me to other store far away when I asked them I need union rap to be here in the meeting because I am a union worker their decline that even though I pay over five years Union a lot fees money to be here with me to help me out and now the new manager store I work for she gave me only 8 hours a week so that money I'm making 8 hours a week for tax or union fees or mileage car driving to that location I tried to get on hold with a HR and district manager never never never never answered my calls or emails I tried to get on hold with a vice president of rite aid Jim and I never got response back this not fair at all. working for company like this company and they treat me like this after 6 years or 5 years and a half please advise me what to do with all that did to me I have a family I have problems and I need to pay my rent and you know no one hiring of covid-19 and you know they are not trying to fire me because I cannot file an employmentthis is not fair I hope rite aid corporation vice president to see this message to see this not right what they did to me all my neighborhood from all the location store they keep calling me and texting me what happened we can send you a paper which have our names and signatures I thought you were great service we loves you to your corporate president look how you are you a good worker and we miss you we cannot believe they did this to you have customer complaint without listening to you???!! and I have co-workers I cannot say their names of the old location told me it is not fair and what they did it so so so so so wrongplease anyone advise me what to do I work only one day a week for this company and I'm not making money my paycheck was $21 for 2 weeks and they gave me only one store location to work for only ??and that store manager not helping me out of giving me hours or more days when I call other locations as soon as I say my name to say oh we have no hours for you ???6 years or 5 years and a half working on that store I worked with three managers I never have problem I never ever have problems always at time I stay longer I stay overtime when they need me I never call out I never late.All that can be approve on my timesheet.It's so funny over 5 years till now I still get paid minimum wage over a hundred times and 5/6 you keep calling asking for raise no raise no raise no raise go back to your union when I go back to Union they say it's up to write it so when I go back to rite aid go to Union and went back to Union to say do you think if rite aid give you a raise or more money we say no are we are we going to stop them of course they are not saying that true to you.after five years or six years working for this company if I will know it would be like this today I should go work somewhere else minimum wage be at time never have problem with co-worker and they treat me like this this is not fair I hope right president or vice-president looked at this message love to those people who likes me listen to my old managers listen to my old co-workers they will find that true HR district manager there were are prying you on my store location it just came transfer me easy in 10 15 minutes without listening to me you must you guys listen to people no matter where no matter what no matter what!!I'm trying to put feedback about this company work experience everywhere FaceTime Facebook social media here to show them who are they were they can't do nothing more than me to fire me go ahead I will sign an employment employment but getting me one a day no it's not acceptable at all.I hope honest people true people real people look this message and back me up as advice me and help me out to get my voice up up at to rite aid president.that wasn't easy for me to get a transfer only for one location for one day work after six years working for same location with three
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April 2020 by Melissa D.
I'm not one to Yelp, but this pharmacy deserves a good one! Just had 2 vaccines administered here and from the first interaction on the phone this afternoon, they were very pleasant and helpful! I was amazed at how nice everyone was in person too! They made the whole process easy! Thank you to everyone in the pharmacy today for being so kind, patient and helpful! Didn't feel rushed or ignored at all! The Pharmacist who administered the vaccines was also very friendly, which is so rare these days! A million thank you's for making me feel comfortable and well taken care of! What an awesome team!!!!!!!!!!!