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February 2024 by Eren Chavez
Everyone is very helpful and friendlyTheir prices are very reasonable
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November 2023 by Lena Perez
Omg I came here super last minute a they had the dress ready within 2 weeks and my wedding is in next week. Omg I’m in love with the dress I got and the price was definitely worth it and the dress was super good quality.
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October 2023 by Nathaly Medina
I love everything about this place!! To the hair and makeup!! My sweet 16 was the best and forever will be thanks to them
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July 2023 by Sonia j Giron
Horrible customer service, the woman looks like she wants to hit you, they have a horrible attitude. Since they have collected the money, they behave horrible, I waited for my package as it was ready and they did not give it to me as they have it and they gave it to me without recording and I have to wait for them to do it there HORRIBLE SERVICE
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July 2023 by Guadalupe Vasquez
Beautiful Place, First Class Attention With Super Nice Friendly People and Above All They Treated Me With A Lot of Professionalism♥️♥️♥️ My Baby Looked More Beautiful With the Dress We Chose ?Super Recommended?
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November 2022 by B. A.
Good Customer service. Basic shop one of SEVERAL on Pacific. Rented a complete suit all in good condition. The collar was stained likely from over use. Prices were competitive which makes me understand why our party chose them.
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December 2021 by Saraí L.
SAVE your MONEY and TIME. Worst experience. They're beyond unprofessional in every way. We bought 3 dress from here and gave us the wrong size in every single one. Even after they had taken our measurements at the store. We tried calling to get a dress in our size and they were just giving us a hard time and being rude. We live 2 hours away!!! Now we have to pay extra to get our dresses fixed! They could've done their job right to begin with. DONT WASTE YOUR TIME HERE.
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October 2021 by Yuritzia M.
I just had my sweet sixteen, I got the most beautiful dress imaginable!! I got compliments all night and the compliments continued in the facebook comments!!! Great customer service and I got exactly what I imagined! Everyone was super friendly and helpful!
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September 2021 by Monica Velazquez
Horrible customer service! They are not able to deliver the dress I ordered which I’m not even upset about. It’s the fact they are giving me the hardest time about giving me my deposit back. Apparently the owner has to approve the refund, which of course she is not available on the phone. But that is not the worse part, I was able to get ahold of the owner, but she felt because I was being “disrespectful “ to her employees by asking them for my money back she was going to hold off on “approving” the refund. She felt I was rude because I was asking her employees to do the right thing and refund my deposit since they were unable to provide me with the dress I ordered. They send me a picture of a similar dress with a different cut, which they could alter to make it look like original dress. Customer service is definitely not at the fore front of their business. I let the owner know I live in Corona and I drove to Huntington Park to get my refund. She did not care and because “I was demanding” my money back it was going to be on her time, not mine. Again, CUSTOMER SERVICE 101, if you sell a product or service and you can’t deliver or perform the service, the right thing to do is to give the customer a refund. My mistake was to not check the reviews prior to visiting the store. PLEASE if you are thinking of purchasing anything from this store, think twice. I would hate for them to do this to anyone else. This in my book is theft. As of today, still no refund event after the owner said she would call me back before end of day. She did “butt dialed me” and I could hear her conversation which I recorded. Just absolutely poor management and ownership. NO CUSTOMER SERVICE AT ALL! Very sad situation.
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September 2021 by Monica V.
I left a deposit for 1/2 for a dress. They were unable to deliver the dress and they don't want to give me the money back. They keep making the sillies excuses as to why they can't. They keep saying the owner is not here and she is unavailable because of a "family emergency" . DO NOT PURCHASE ANYTHING FROM THIS STORE! it seems they have a history of this based on their Yelp reviews!!!
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September 2021 by Freddy V.
I wish we would of read the reviews prior to putting a deposit on a dress. They can't deliver the dress, they want to give us another. Since we don't agree they are giving us the hardest time about giving us our money back. They will make you believe the owner is not authorizing them to do it. But if you read past reviews this is a pattern. The "stylist lady" next door will jump in and put her two sense in about how people have gone in there to want to beat them up for this reason.. Obviously, admitting that this happens more often than it should! Just avoid this store at all cost. It's sad that the owner will do this to their customers and employees putting them in such an awkward and dangerous situation. If you CANT DELIVER then simply return people money back. SIMPLE! Customer SERVICE 101.
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June 2021 by Nicki Alcala
THE BEST PLACE TO GO FOR A DRESS TOTALLY HAVE TO GO
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February 2020 by Carol C.
I was very upset with this horrible experience i had at this store. I recently came in 2 weeks ago very excited that my daughter would find her dress. My daughter had found her dress at a much cheaper price than all the other stores we visited. The customer service on that day was very good. I had left a small deposit just to separate the dress and crown. I was going to leave another amount today, but I had recently researched on Google the name of this store and it was nowhere to be found. I had already thought this was a bit sketchy, but then it showed that the store was PERMANENTLY CLOSED. From then, I knew I wanted to take my deposit back and go look at another store. I returned today and one of the workers told me that I had to come back at 2:30 because the worker who signed the contract was not there and she couldn't do anything about it, but I had called earlier today and the exact same lady told me to come at 12 and when I got there she was telling me to come back at 2:30. I returned at 2:30 and the lady who had been there when i signed my contract had returned. I asked for my deposit back and she told me to read a sign, but they clearly covered it for no one to see because she had moved a decorative cup that was placed on top of it. She called her boss and told her that because it is not her writing she couldn't do anything about it and that she would not give us our deposit back because there are no refunds. I do not recommend this store at all as they will just try to take your money.
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August 2019 by Julia V.
Worst costumer service that I have ever experienced. I bought a dress and told me I would have it in a week which was the fallowing Saturday. So I went in and turns out they didn't even have it. I was so mad because I live far from the store but what ever she told me that it would be done by Thursday so I could come in and get the seamstress to cut the length the same day. I told her I could not come during the week and she said she would make an appointment for sat at 2 with the seamstress. Then she tells me ow the seamstress can't come she has plans. Like wtf you already didn't have my dress and now you promise to have the seamstress and u don't. So what ever I just went to pick up the dress. But that not the worst part so the dress I wanted was strapless and I wanted to add straps. So the price she had told me was 190 regular and 240 to add straps. So I paid the 240 cause I wanted straps. And the day I went to pick it up it didn't have fucken straps. I was upset so they were going to add the straps after so I would have to come for a third time just for this dress. So I told her no it's fine I'll just take it strapless. So I was expecting them to give me back 50 dollars back because I didn't end up getting the straps. But they told me no that the free was 240 originally. That what got me super upset and I was so fucken mad and they would not give me my money back. At this point I just got the dress and left. Honestly no one ever go here they where so rude awful people who will do anything for money!!!!!! If I could rate this 0 stars I would !!
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April 2019 by Paola R.
Worse customer service! Will steel your money!!! Bad experience.... won't ever return to this store again!!!! They need to learn how to do they're business in a proper way! Can't promise a dress that is obsolete and then wouldn't return the full refund!!!! Super upset!