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December 2023 by Crystal R.
Good luck trying to get ahold of anyone. The operator girl is rude and will hang up on you when you ask for help.
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December 2023 by Maya Alain
Great customer service, very clean and nicely people.
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November 2023 by Ambrosia Jalisse
Araceli !!! She was great. I shopped around for days looking for an optimal price and size for my belongings. She was very hospitable and helpful when I came to view the unit. Showed me multiple options, so I could choose. The building is clean and in an industrial area so I don’t stress about someone stealing. She was able to get me a great rate and a nice big space. She answered my questions when I called back and also checked in on me on move in day. Everything was a breeze when signing the contract. Thank you !
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November 2023 by Lee Villanueva
Great customer service. Very knowledgeable and got us in and out very quick.
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November 2023 by Nn N
Great experience with them , always clean quick and safe access love it!!
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September 2023 by Stacie Hernandez
Online it says “Access from 6 Am to 10 pm when it’s a COMPLETE LIE!!! Access times is at 10 am to 6pm mon- Friday and on the weekend it’s even worse!! It’s from 10 to 5 30 and on Sunday from 12pm to 3:30 on even worse!!they open late as hell and close early as hell u just get 3 hours to barely do anything . This has been the worst storage I have ever gotten !! Besides. Closing early the Access times online are wrong!!! If they really opened at a6 am to 10 pm that would be great but sadly they don’t so they should really take those hours off and put the correct hours on there because this is very inconvenient.
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August 2023 by Kimberlin Vazquez
Very nice and clean facility. The lady in the office was very helpful in answering our questions and finding the right size storage for us. Highly recommend.
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August 2023 by Stacie delgado
Online it says “Access from 6 Am to 10 pm when it’s a COMPLETE LIE!!! Access times is at 10 am to 6pm mon- Friday and on the weekend it’s even worse!! It’s from 10 to 5 30 and on Sunday from 12pm to 3:30 on even worse!!they open late as hell and close early as hell u just get 3 hours to barely do anything . This has been the worst storage I have ever gotten !! Besides. Closing early the Access times online are wrong!!! If they really opened at a6 am to 10 pm that would be great but sadly they don’t so they should really take those hours off and put the correct hours on there because this is very inconvenient.
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August 2023 by Cecilia Majano
Amazing , customer service helped me right away with no hesitation showed me a couple of units found the perfect one. I was in and out in less than 30min
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June 2023 by Arivlog
Experience was great! This was my boyfriend and I first time getting a storage unit and the set up process was clean and easy. We started by calling to get quotes called this location and the quote given was a good deal. The nice lady over the phone (sorry I can’t remember names) set us up to go in person she said her manger would be there to help us out. Her manager was there and the manger was great we shared a couple laughs and she even showed us how to open the gate and where our unit was. 10/10! Thank you!
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June 2023 by Romany Ly
Inexpensive but inconvenient. I reserved my space two weeks before over the phone specifying dates June 11-August 11. The lady on the phone that worked at Life Storage told me that the store would be open at 8:30 am for move-in. I relied on this information but on the day of, when I arrived at the location, it was closed. Noon was when it would be open. I was upset because I had a long day of driving ahead of me and this was going to cause a 3 hr delay. I didn’t have much choice but to wait. I called and made a complaint to their 800 number. Then when I arrived, the lady in the front office said that I’d be paying for an extra day because the 2 months actually ends on the 10th of August. Not a big charge but this wasn’t consistent with my phone conversation earlier. I asked about moving carts and she said they were all taken and that there were five in total. Moving my things took a total of about an hour instead of 20 minutes because the company allowed one group to use 4 carts. There should be one cart issued to each party. Ridiculous. Even after passing the gate with a code, we had to enter the code each time to enter the sliding doors. Imagine carrying, dropping, entering, picking, and walking many steps to your space each time. I wouldn’t use this space again. The limited operating hours and carts and inconsistencies are too much of an inconvenience.
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June 2023 by Javier Pompa
Good customer service. Be informed on mandatory insurance. Website advertised price doesn't clearly present actual cost.
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May 2023 by Juantiara Tapia
Jessica was Amazing!!! Raceli was so helpful as well. Not only were they both precessional and courteous they both strived to make my appt very easy and quick!!! I would Recommend this storage facility anyday…When it come to a GREAT TEAM, Jessica and Raceli are a Perfect ten!!!Thank you for an amazing experience. I appreciated the assistance.Tiara T.
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April 2023 by Michelle Mota
I first booked my storage here when it was under a different name, but the customer service reps at Life Storage have been amazingly helpful! Facility is clean and safe, I know my personal belongings are safe and sound here.
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February 2023 by Patricia J.
Great, secure and clean storage facilities with very reasonable prices. In addition, the customer service was wonderful! Highly recommended! Thank you!
