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December 2023 by Elizabeth Preciado
Spoke with Jorge he had excellent customer service experience very knowledgeable on the units
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November 2023 by Coffee with Blue
Great customer service everytime I call for a question. I been a customer for a few months now. No problems whatsoever. I recommend. There is always someone on the property in case you have questions or concerns. Thank you Extra Space Storage!
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November 2023 by IG AV
GREAT CUSTOMER SERVICE! THE PLACE IS REALLY CLEAN, LOT OF SPACE, SECURE AND AFFORDABLE. SPECIAL THANKS TO THE LADY IN THE OFFICE(FORGOT HER NAME SORRY) BUT SHE IS IN THE FACILITY LOCATED IN NADEU ST. :)
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October 2023 by liltv2012
Customer Service (Angel) was super friendly, patient and informative. Online application was user friendly but I didn’t find out the location of my unit until I arrived (basement), it just said indoor. Angel was quick to offer me a different unit to my liking and was patient in answering my questions; his customer service played a big role in my decision to rent with Extra Space. Business is clean and tidy, and 1st/2nd floor levels are well ventilated. My unit was clean and spacious inside, and very clean outside around the hallway and elevator. I’m very satisfied with my rental.
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September 2023 by Peen Papi
Really good phone serviceIt's a clean and well secured placeThe workers are really friendly as well
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September 2023 by Dave
A GREAT EXPERIENCE! George the customer service agent was a very nice well spoken gentleman. He answered all my questions and that makes George a 5 Star Agent. Thank you kindly EXTRA Storage for Helping me with my needs.
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September 2023 by MrXSmasher
Nothing against the workers. They’re fantastic. The facility and company though, make no sense. Their hours are horrible. And to top it off. Just as I was about to go from a 5x10 unit to a 10x10. They up my rent to almost double. The traffic to get here is horrible and to have the audacity to raise my rent with no upgrades, and no changes to the schedule, is just bad service by extra storage. Moved out immediately.
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September 2023 by Liliana Romero
Best customer service I’ve experienced! Just leased my first ever unit and the gentlemen in the lobby Daniel was nothing else but super helpful and informative 1000%. He helped out with and questions, doubts and showed us around to our unit 10/10⭐️⭐️⭐️⭐️⭐️
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August 2023 by Vanessa V.
First time renting a storage unit and the staff here was amazing! Daniel was super helpful! He found the perfect unit for us he was very nice and attentive. He showed us to our unit, explained everything in detail he made the process so much easier! He was willing to go above and beyond to help.
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August 2023 by Mariana Alvarez
It was quick, great, and very helpful service. Very easy to find your unit & very simple instructions to open gates/access unit/ exit the premises. Very good hours including weekends to move things in or out. They provided L carts to move your boxes/belongings just gotta return them to their designated spot once you're done using them. I saw my unit and i wanted a bigger size, in that same instant i was provided the service to upgrade, details & everything. Overall great experience. Props to the employee that helped me, Kaleo. ?
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August 2023 by Juan Calderon
The customer service was easy and well spoken. Details were plain and simple just like in the website. Prices are flexible and not too much to be taken away from but the help and necessity for a unit here was satisfactory. Look forward into continuing to do business here.
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August 2023 by Mireya Cruz
Jorge and Kahlil were very nice and helpful on my needs service is geat and taking care of our needs awesome people..Thank you for all your help I really appreciate it..
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August 2023 by NOHE SANCHEZ
Great Customer Service! You Can Actually Have A Fun Conversation With The People Working There Cool People.
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June 2023 by Nelly V
Big dog kahlil is the best at what he does appreciate the help Great customer service.
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June 2023 by Cynthia Mtz
Very nice and clean , great deals and friendly service..