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November 2023 by Luis Nunez
Very bad ? costumer service
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August 2023 by Juan Moya
Very nice people they help you in anyway
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July 2023 by MARIA Laria
Priscila has a bad attitude, she does not have a good service, she is very rude and I have no idea how she can work there, bad attitude, she has no idea about her job, please, she needs training on how to treat people ASAP............
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May 2023 by Vallarta Collision
Do Not Buy Fred Loya Policies. Worst Insurance Company Ever. They are Out of State Company. They are home based in Texas. They will abandon your vehicle at Repair Facility with out taking any responsibility. Make sure you read your policy limits as far as Storage Charges, Tow Charges and Repair Charges. This company will have big law suits in CA... Would not recommend this Insurance at all.
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March 2023 by Carlos Garcia
(Translated by Google) Terrible service, they are very slow and do not help you at all(Original)Pesimo servicio son muy lentos y no te ayudan en nada
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March 2023 by Safira Garcia
Very bad service!!! Very slow unprofessional the two ladies they have here appears they do not like their job. One of them eats lunch in front of customers while having a personal call very loud!!!
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February 2023 by Araceli Arias
Cynthia Preciado assisted me with a situation I had in regards to my policy, she was very patient and really helpful! She is very professional and very knowledgeable! She has outstanding customer service skills. I would definitely recommend this office to take care of your insurance needs!
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September 2022 by domingo hernandez
(Translated by Google) Not very good experience.(Original)No muy buena exp.
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April 2022 by Bruce Golshani
Fred Loya Insurance is one of the Worst Insurance. Becareful when it comes to repairing your vehicle with them. They try to cut Corners. Under pay Bosy shops with rates. They don't want Quality work, they prefer Quantity and when you get to know their appraiser , they bad mouth the company how they are overworked and underpaid ... what is going on with Fred Loya ??? I understand that it is a small company but are they about to fill for bankruptcy??? I am glad I don't see so many claims with Fred Loya but they need better team member who are trained to assess vehicle damages and have a better understanding.
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January 2022 by Ostin Dosantos
(Translated by Google) Very good atmosphere excellent service ? great customer service very clean place delicious food(Original)Muy buen ambiente excelente servicio ? atención al cliente genial muy limpió el lugar la comida deliciosa
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October 2021 by jorge obregon
(Translated by Google) I called them because it was almost time to close and they will wait for me to renew my policy, that's why they 5 *****(Original)Les llame por que casi ya era hora de cerrar y me esperaran para renovar mi polisa por eso les 5 *****
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May 2021 by Carlos Calderon
Very good customer service from all them ladies that work there. Always have the attention of ask what also we need.. florence and state.. that's the main one I'll go to..thank you
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September 2020 by ceci medina
Helpful
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July 2020 by elmo holsted
My credit for covic 19.is $11 dollars so .this company is the worst service in usa
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February 2020 by Ramirez Arturo
(Translated by Google) Very bad service makes me go around and just because of a logo on my car they think I do work with the one who teaches them to make policies
