-
June 2023 by Yrani G.
Their reps are rude and have really unprofessional communicative habits; they don't announce who they are when they call or text, they are blunt and are pushy. I tried to get a quote online but they are apparently unable to provide one with just the information provided. What a waste of time.
-
January 2023 by Victor V.
People get a real insurance company, this is not the way to go this coverage will not cover u in a real accident. Real insurance has ur car in a body shop in 2 hours and pays in less than 24 hours unless there is a death. Make sure ur deductible is $250-$500 anything above that means u don't have enough coverage and is for sure a Law suit against u so u better be ready to pay out of pocket. Having a car n driving is a liability if u get a personal law suit it will basically cost u ur life. Cheap ain't the way, bc if u can't pay a monthly premium I'm pretty sure u won't be able to pay for an attorney nor a law suit fees, court fees, recovery fees, liability fees plus plus plus damages an ur 1000 deductible with 25k liability is not going to cover any car on the road or ur car, the rise of inflation n the average cost of a car is 30k-112k. U better pray at that point u don't hit anyone n u better be the safest driver out there or else u better have 100k in cash in ur bank account or birdies u will see. Remember insurances should also cover ur personal law suit fees, plus paying a deposit plus a monthly payment wth is that. If u add a car ur insurance should be cheaper not more n no deposit required. At the time of an accident you should have a line to call n wait no more than 5 mins n the agent should say will take care of it all have a good night sleep a tow truck will be there in 30 mins n ur car will be taken to ur shop of preference with the rental ready to go n a full tank of gas.
-
January 2023 by Alondra N.
Disappointed with customer service. I call to reinstate my insurance and the agent good since October they can reinstated you have to get quote again. I ask for his name 2 times and he never provided for me. I been a customer for more than 8 years, getting quotes it's easy in 1 click Adriana's can lose customers. I call back and hopefully the supervisor approved to reinstated must wait 20 mts for them to call me back.
-
September 2022 by Endy R.
Trying to charge me 712 dollars for insurance on a little Kia and it's not even full coverage. Absolute not. And they spam you ALL day.
-
August 2021 by Melissa R.
Jorge Riviera was extremely professional and handled all of my concerns in a timely and efficient manner. Great service, would definitely recommend.
-
August 2021 by Christian D.
This is my first time getting car insurance and Adriana's insurance made it fast , easy and efficient . Jorge Rivera explained everything and answered all of my inquires . Jorge was very professional, and not to mention great prices . Would highly recommend 10/10 no haggle prices , miscommunication very straight forward and professional .
-
August 2021 by Israel O.
Came in here for Insurance help and Jorge Rivera was great help. Help me with my payment and was fast great help. I recommend him 100% anyone needing help