-
January 2023 by Corrine Salmon
The customer service is poor. When you receive the product and it has defects they do not make any attempts to fix or resolve. They offer $100 credits to purchase something else instead of offering a service to do the repair. The ship day will continue to extend out. They will just send scripted messages and not answer the customer concerns. DO NOT BUY FROM THEM!
-
December 2022 by Edgar Negron
Horrible. I ordered $2900 custom selena modular tufted sectional set. It took 7 months to get delivered to my address. When it finally came, I received half of the shipment because the other half was lost. I reached out to the company and put in a claim. I called instantly to see the whereabouts of the missing sectional and they could not provide me with an answer to how they lost the shipment. They offered me a $100 store credit. I replied that I did not want store credit because I would not buy from them again because of the service provided after 7 months. They then offered a $150 store credit. All the furniture is so expensive and the lack of respect they have for costumer is unbelievable. I do not want to keep waiting for a reasonable response and I figured I’d put it out there for others to think about it before purchasing from this company. I do not recommend.
-
October 2022 by Ivis Medrano
I loved the modern sofa set. They came in good condition and they were shipped quickly. I definitely would shop here again.
-
December 2021 by Ehab Ghaly
BBB rating of D MINUS should tell you what you need to know with 9 complains to BBB from customers in the past year.
-
December 2021 by Paige Conrado Dove
They do not have units ready in their show room everything is Chinese made do not buy from them it takes months to get your units
-
October 2021 by Abdi Abdullahi
I am not recommend it to anybody because The customer service is not good second day to 5399 and I canceled the sofa and they told me you have only 2900 some thing for credit and I called again and they told me they don’t have service for months out and I got another shop and buy another one and then I order some thing else from them because I had 2900 some thing for the store credit and they told me you can use something else you can use only sofas Otherwise we can retain $1092 so I’m losing 4700 something so if you think someone can lose that $4700 doesn’t have service doesn’t have anything even though the store credit I can’t buy anything else But they told me you can’t buy only service otherwise we can send it back 1092 if you guys thanks fair let me know
-
June 2021 by Claudia Castro
Thel customer service is great but I buy 3 beds in this place two months ago my beds have a hole in the middle when I sleeping and one of mattress have bed bugs my child can’t sleep in the mattress I going to try to speak with the owner why the bed go down in the middle when I even sitting in the bed
-
May 2021 by Calbie Green
I’ve had my sectional less than 3 months, and it’s just me in the house and who uses it. One of the seams has split open. I consulted a leather repair person who doesn’t think it can be repaired, recommending the upholstery be replaced. While I love the design, I think the quality is very poor for the money spent, and it is very uncomfortable. I will be replacing it, unfortunately. Haven’t even had it a season.
-
April 2021 by Mare Boguszewski
Don't recommend at all!
-
November 2020 by Dor Ben Haim
they didn't deliver the furniture on time and when they delivered it they sent me the worst product I could ever see!
-
August 2019 by Benjamin Izaky
Amazing customer serviceKathrin is amazing!Store looks wonderfulLove it
-
March 2019 by Russ Mauger
Jubilee has a great selection of fine furniture to choose from and if they don’t have exactly what you’re looking for, Mary will fine exactly what you’re looking for!
-
February 2019 by Benny Izaky
Amazing customer service
-
January 2019 by fernie garcia
Very small place
-
November 2018 by Steve Kaszycki
I furnished basically my entire apartment with Jubilee, and did so getting very reasonable prices for quality products. I'll definitely return again if/when I move to a bigger place.
