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December 2023 by Liliana Garcia Ortiz
I live in Sacramento California, my daughter looking for dresses found this store, I wondered if it would be possible to avoid the trip to Los Angeles and thus save that expense but I am afraid that the dress would not fit my daughter. I called me and they took great care of me. They asked me for measurements and sent me the dress on time. Price, quality and service very good.. thank you. Dress, crinoline and crown!! Super grateful and my daughter looked like a princess!
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November 2023 by Moraima Alamillo
They have a nice options, but the service is what makes me not recommend this place. My daughter saw two dresses she loved, but we were informed they only allow you to try one dress without a commitment to buy (much less than other places we visited) but she made an exception for my daughter to try the two. They looked great but she couldn't decide so we left the store. Fast forward a week and we return since my daughter has now narrowed it down to a dress at this store and another. We ask if she can try it on again and were told no, she already tried it on. I said to the sales rep that I understood but she is ready to purchase today if this one ends up being the favorite over the other dress she tried on today, still the answer is no, that why can't we just base it on a picture we took? I don't know about others but if I'm about to buy a 1,500 dress I would need to try it on at least one last time to be sure. I told the rep I was ready to buy if this was the one she chose, still no budge. For someone trying to sell their products they do a terrible job at helping a young girl decide. Wouldn't recommend to anyone with a shy daughter who needs to reassurance in her choice.
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October 2023 by Jade
All I can say is wow! We had been very busy and failed to notice the invitation to the wedding we planned on going to tomorrow said “Black Tie Event”I started looking for a place with fast service and saw that Royal Tie did same day service. It was about a half hour away from where I live but so worth it!! For $120, I got my tuxedo and shoes in less than a half hour. Anna is so pleasant and took care of me immediately with the best service. I am amazed at how smooth everything went and how it took longer for me to try it on than it did to prepare. Absolutely amazing service, beautiful fit, and faster than I ever would have imagined. Huge thanks to Anna and her team for the same day service with a great attitude and unbeatable price. Highly recommend Royal Tie to anyone needing a suit, tuxedo, dress or anything else for a wedding or special event.
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June 2023 by Denise E.
My daughter saw the dress she wanted for her Sweet 16 on their TikTok page and we drove from Ontario to Huntington Park and it was worth the drive. The service is exceptional! Ana helped us and she was so sweet to my daughter and explained pricing. The dresses are so beautiful and so many to choose from. You will not be disappointed!
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June 2023 by Yessica Yelverton
My husband got his tuxedo here last minute very nice and able to accommodate, my mom got my daughter her dress here and it’s beautiful! Absolutely stunning! My dress was amazing as well.
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May 2023 by Rob H.
I had an incredibly wonderful experience here at the shop. I'm certainly not their typical clientele I'm sure they're used to but they still treated me with kindness, attentiveness, and respect that warrants a 5 star review. The suit I rented also ended up looking and fitting very well for my wedding, and I could not be happier. I would highly recommend this place.
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November 2022 by Jacob's Dream W.
Prices are fair however it's suppose to open at 10 according to their hours it is now 10:34am and I am still waiting if you come co sidereal coming at 11 their website is not up to date on the hours
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September 2022 by Nicole V.
Great place for tux rental and very affordable! The staff is very helpful, especially Araceli. We rented tuxedos for my daughters 16th birthday and found the right color and style easily! They also sell beautiful quince dresses, which I probably should have got one here too but already purchased one. I would highly recommend them and will definitely be coming back again!
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May 2022 by HELEN KSB
Good service but bad quality of the dresser
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March 2022 by Nati. i.
Went there and all employees were sweetest souls ever especially the young lady. Would definitely recommend!
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March 2022 by Grace Rios
This place has great customer service, we used them for the rentals of my God daughter's Quince... suits and shoes all fit perfectly.... they were able to accommodate and have the Tux's ready within a day since we waited until the last minute. The price was very reasonable. Also they are very honest, I turned in my sons tux when they said without checking his pockets, he realized after that he had left a $50 Bill in his pocket, I immediately called them and they quickly called the cleaners and they were able to retrieve his $50... I was so grateful and humbled that I had to write this review.
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April 2021 by Godd God
Multiple tuxedos and dresses for a wedding were incorrect sizes by far, not to mention getting our rightfully money back was a complete hassle. This business takes advantage of the community, if you come to this place you have to hope that everything is perfect for you because if theres even a tiny fault in the services and you demand your money back, youre going to be met with a snotty atittude and a firm “no” this place only cares about their money, not the customers whatsoever, not lenient in any shape or form. The size is small? Guess what, youre stuck with it. As if its the customers fault the sizing is wrong. Terribly ran. Do they have nice stuff? Sure. But the services and people working there are greedy, stingy, and snotty
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April 2020 by Veronica Guadarrama
Great customer service