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June 2023 by A G P.
Service here has been great every time until today The branch manager Jorge hassled me about an old quarter he said it's mutilated I'm like no it's just all he's like that's your opinion and then he wouldn't except quarters. It is a bank. I do have an account here, so why wouldn't they except quarters at a bank? That is what you do..deal with money not happy with him at all. Allll other employees were great
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February 2022 by Brian B.
I recently purchased my leased vehicle through North Island and had such a transparent and welcoming experience. Debbie Thompson was everything I never expected from a bank. She made me feel like we are on the same team. She made sure all of my questions were answered, she was so organized and a pleasure to work with. I left feeling confident and happy with my decision. Debbie went above and beyond. I will definitely be back for future auto loans. Thank you Debbie!!!
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January 2022 by Brian O.
I love North Island Credit Union. My branch in Imperial Beach is awesome and all the employees are great. They all know my name, my wife's name and there is a feeling of community. Thank you to Debbie Thompson-(Sr. Financial Services Rep), for being professional and for the great conversation.
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February 2021 by Bryan P.
I received less than stellar service today, my review that I posted was noticed by top people. and the issue was addressed. If you feel wronged by the branch people, contact the credit union management. Tina a VP was very helpful and saved a customer from leaving, that had been a customer since 1980 when I joined 12th Naval district credit union. the name of the credit union before NICU and now CCU
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March 2019 by Alicia Chavez
Simple and easy to use!
