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September 2023 by Princeton J.
This is the first time I have been to IB pet and this place is impressive. Such a diverse selection of dog treats, chews, bones, frozen raw bones, raw food section and dry kibble! Sarah so Knowledgeable and she taught me a lot about different foods for my pups. While Imperial Beach is far from where I live, I was happy to find out that they have another location in La Mesa! I'm glad I checked this place out!! Good stuff!
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September 2023 by Ash
Love this store! Knowledgeable & helpful. We'll be coming back!
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August 2023 by MIke Moran
The staff are knowledgeable and extremely helpful ? Cheers
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July 2023 by Karrisa Love
Once upon a time IB Pet was my favorite, convenient place to go for my dogs food, washing products and treats.It is no longer my favorite and I will not be back. The shampoo and conditioner I have been purchasing Zymox Advanced Enzymatic Pet Shampoo and Conditioner are both $23 here BEFORE taxes.I check online as I am limited on cash today and this whole time I could have gone to Wal Mart or even Pet Smart and got them for $14.99 each plus tax.I LOVE supporting small businesses or local ones but, not when they rip me off. Wow.
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July 2023 by Chanel M.
UPDATE please read I won't change my review of this place because it's not their fault but watch out for the chews for your pet. My dog got extremely sick from a rabbit chew from this place and had to see an emergency vet. It didn't get lodged he chewed it fine but it must have some sort of bacteria on it and now he's on medication. Sometimes open box treats/chews. It's possibly salmonella so just be mindful of that. Also flys can transfer bacteria as well. Just an FYI. But to save anyone else possibly losing their pet or a very high vet bill I'd just avoid those.
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June 2023 by Manny R.
I have had dogs my entire life. And now I have a 9-week-old Siamese kitten, her name is Kenya. First time cat owner, so needless to say I am overwhelmed because I didn't do my research and I knew what I was feeding her was just not good enough. I walked into this shop looking like a confused soul. I was immediately greeted by the cashier who was helping out two other customers and she noticed that I looked lost. She asked me if I had any questions. I just said "I am a first-time cat owner, I am looking to get my new kitten onto a full raw diet, and I don't know where to start. Or if it even the right move." She said to let her finish taking care of the two customer that were there and that I have come to the right place, she assured me that I was going to get setup with everything I needed and that doing this was the best thing I could possibly do for a new kitten. I was not prepared for the amount of knowledge that this person dropped on me for the next 5-10 minutes. She gave me a plan to transition, she told me everything I was doing wrong and how to fix it, she literally sounded so enthusiastic about what she was introducing to m, AND NOT ONCE did she make me feel like an idiot and was just so focused on getting me on the right path to give my new kitten a well-balanced raw diet. I literally trusted everything she was saying to me at that point. I would have bought the entire freezer if she told me to. I even wanted to buy a bit more, and she advised against it. She said to stick to plan with the raw nuggets into the wet food and the raw kibble, slowly add the raw chicken as I remove the more and more kibble, AND when I'm on the second half of my raw chicken I should be close to having Kenya on a full raw diet. She even said I will see you in a couple weeks. WOW. This is beyond customer service. These are people who love what they do, and they believe in what they sell. I am so grateful I drove by and decided to "check this place out."I have been on Yelp for many, many years. and not once have I cared enough or taken the time to right out a review. But this Store and all of its employees deserve a shout out. The owners must be very proud of the team they have put together. You have gained a lifelong customer in me. I will literally tell everyone I know about this place. this place will be my go-to for all my pet needs.
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April 2023 by Peggy G.
Very helpful and knowledgeable. They were the ones who figured out why my dog kept having stomach issues even after changing out to the food the vet recommended- he is allergic to Chicken. All good now. Thank you.
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April 2023 by Locdogg IB
Friendly staff, great to have this place in Imperial Beach.....
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February 2023 by Blas Esquivel
They carry the best brands of dog food, supplements and treatsIf your pet doesn’t like the food you can return it and get a refund or store creditTheir loyalty program is also very good
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February 2023 by Jason Bowman
Large selection of products. Helpful staff. All around great place to get you pet supplies.
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January 2023 by missy anderson
Love the selection they have and they are all so helpful when you visit!!
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November 2022 by Crystal Brandt
The folks here are all super nice and willing to help you anyway they can. My pups are on a special diet and can find all things here.We take advantage of their Friday deal 10% off frozen bones. Nothing but the best for my spoiled pups.
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October 2022 by Cynthia G.
Love this place but man spent almost 200 dollor and me and my daughter can't use the restroom. That's something all customers should have access to not just employees.
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September 2022 by Andrew Kennedy
The go-to spot in Imperial Beach! Super friendly staff and conveniently located right off the silver strand. They also have a good rewards program for most of the items in the store. So if you buy X of the same item, you get 1 free!
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August 2022 by GABRIELA
I like this place, it's convenient and i always find what I'm looking for!The people that work here are very friendly and helpful. ?
