-
January 2024 by Kareston Markley
I got a radrunner2 almost a year ago and I love it! They make great bikes and have all the tools and accessories to go with! The staff are all super helpful!
-
January 2024 by Paige Helmers
I was so happy with my experience at Rad Power Bikes in San Diego. Brianna helped my dad and I to answer all of our questions, test ride a couple different bikes, and ultimately purchase the RadExpand with a bunch of bells and whistles. She made our experience fun and I am overjoyed with my new bike.
-
January 2024 by Ramon Maldonado
Rad Power Bikes was amazing! John took really good care of me and answered all my questions. He was very helpful in helping me choose what I needed and explained everything to me. I highly recommend this place and wish I could give them 10 stars because of how great John was! Thank you again!
-
January 2024 by C. Rodrigo
The battery of my Rad bike stopped working after only two years with not even many miles driven. Rad won’t try to fix it. Instead, I had to buy a new battery for $500. In this day and age, you should build products that can be repaired and not replaced. What you save in buying a Rad bike, you will pay in maintenance, repair and replacements. Better spend on a higher quality bike in the first place.
-
December 2023 by Debbie Trujillo
My husband and I went to look at the e-bikes today and we met a really great salesperson Chelsie @ RAD POWER BIKES. She was friendly, she was knowledgeable and very, very helpful. We loved the test ride. We will be going go back. ??
-
November 2023 by Jen Murray
Fantabulous experience!!! Our Hollywood bike rack was hit and leaning. We came by to have someone check the integrity of the rack. Andrew came out to check it. He examined it and said he might have the part to fix it in the back. A few minutes later he came out with the part we need to get back on the road. EXCEPTIONAL customer service. HUGE Thank you to Andrew.
-
November 2023 by Augustine W
Excellent service and knowledgeable staff. Jenni guided us on a terrific test ride (pre-booked on the website, and ran for an hour) and helped us pick the perfect e-bike with a test of various models. A bonus was their quick and professional assembly (next day to my surprise) with clear start up instructions on bike safety.
-
November 2023 by Phil Arizola
Purchased a Rover 6 Plus from your store and have had a few issues, but they've been mostly taken care of. Does anyone know how to stop the racks from rattling? They seem hollow, yet despite all attempts, they are rattling literally internally?Any help? ✌️Stay RAD SD
-
October 2023 by Tom I
Thank you for helping me choose my new Rad City Bike. Chelsie and Brianna spent time with me to choose the best bike for my needs. I was impressed with their expertise and patience. I will be back for some accessories.
-
September 2023 by Sethu Madhava
Excellent customer service. John, Chelsie and his entire staff were very friendly and answered all my questions. They also arranged test ride of three different models. Service center location is in a very good spot as they have a nice long trail next to them to take the bikes for test ride. Overall, I was happy with the support they provided which helped me to make my decision. Thanks Rad Power Bikes Team.
-
September 2023 by Justin Sabouri
Brianna is the most amazing employee at Rad Power Bikes. I called her and she went above and beyond in trying to obtain a receipt that I needed from 4 months ago. She was patient and efficient. Brianna emailed me the missing receipt in no time. She never complained. Excellent customer service.
-
August 2023 by Peyton Young
The staff at Rad Power Bikes is extremely helpful! I ordered my bike online and within 2 days my bike was ready (this was after telling me it would be ready within 7-10 business days), so I was surprisingly shocked at how quickly they got it ready. While at the store, I was able to purchase a basket for my bike which they also assembled and a duffle bag/carrying case. I was able to test ride with no problems and everything was seamless. I picked up my bike right at 6pm (when the store was closing) and they happily stuck around to ensure I got it. Great experience overall, highly recommend.
-
July 2023 by Kelly Cossano
Our sale associate Jeanie was amazing!!!! She gave us individualized attention & answered every question I had. She was not pushy and even helped me load it into may truck. I was extremely impressed with the quality of the bike the welds did not have a single bubble in them. We have bought two cheaper bikes and both broke! One the weld broke and grandson hit the rod hard over the handle bars. The other had bad electrical issues. So happy we found RAD!!!!
-
July 2023 by Karl E.
People and service is great. They worked on my bike ...made adjustments to the shifter... when it wasn't right I took it back and they fixed and replace the mechanism. Very fair
-
June 2023 by Shawn Mackey
Chelsie worked with us, and was super friendly, she explained the Rad Power Bikes efficiently and detailed. I’ll definitely be back to buy one after the test ride!
