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March 2024 by Carolina Romero
The reason I give a 5 stars at Avis Car Rental is because of Jose , his hard work. I will continue to rent a car as needed. I do recommend Avis Car Rental at the Airport in Imperial, CA ? percentThank you,Carolina C Romero
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March 2024 by Erin Gasy
Rented a beautiful looking car , but when my trip was canceled for personal reasons I had to keep the car for the week as turning it in early would not guarantee me a dime back. At least thats what customer support told me . Oh well ill think twice next time.
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February 2024 by Rene Reyes
Best Car rental i have ever used
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February 2024 by Boss Dogg
Again. I will continue to post this. This place and the people that work there are criminals. Rented a vehicle last month to a different location. It was filthy, mud and dirty when I got it at this LOCATION. They put on the rental agreement in their system DO NOT TAKE OFF CLEANING FEE. WAS charged $270 and called corporate to get this adjusted. Not a problem, $68.77 for rental. They wait 4 weeks and hit me with a $450.00 charge to my account. I would not recommend ANYONE rent from the location in Imperial CA.
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February 2024 by P Salazar
The worst Avis location I’ve rented from. The vehicles are always worn out with some kind of mechanical problem. And don’t bother paying extra to reserve a certain car because they won’t have it when you go to pick it up. And one last complaint is they charge $9/gallon for refueling cost but they don’t actually refuel the vehicle. They keep that fee as pure profit and pass the cost of refueling on to the next renter.My advice go to Enterprise if you have to rent a vehicle in Imperial Valley. (They’re not so good either but at least they inspect their vehicles before renting)
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January 2024 by Richard Valenzuela
I would tell friends to rent from Avis. I got the Dodge Charger it was great.
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December 2023 by Socorro Sundlöf
Everything worked very well
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December 2023 by Al Zanetti
Excellent Customer Service
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November 2023 by Robert M.
Great service, cost, and options provided. Exactly what I needed for my business travel. Thanks Avis.
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July 2023 by DerpzTheNerd
Great customer service, very professional and always friendly the service provided by Maria and Jose, I've been helped by them many times even when I don't have a reservation and I need a vehicle, and regarding the other comments posted, it's our responsibility as a customer to check for business hours of operations and to call the place to let them know we are running late.Avis imperial, thank you so much, I'll see you soon guys!!!
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July 2023 by Maria Gonzalez
I have been renting for alot of years and the customer service is really good there, also, they help us to find a appropriate rental car for our trip.
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July 2023 by Melina Vidrio
Horrible experience I had booked to pick up my car on a Sunday at 12:00 and I had called I was arriving late due to a flight delay and they said it was fine I get there it’s closed I call the after hours number and they told me I had to pay $50 to have someone give me the keys to a rental I had already paidThe person on the phone had really bad attitude towards me I was stranded with my 3 kids 4 hours away from our home I really needed to go back home he was very unprofessional and rude and I was at their mercy and was gonna pay the $50 so I called him back and he blocked my number till this day I have not received my money back
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July 2023 by F Pacheco
Awful customer service! I will not be returning to this place for a rental. The representative by the name of Jose was very rude and unprofessional.
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June 2023 by ALWYN WILKINSON
Not a lot of service at counter
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April 2023 by Danielle I
I've been renting from this location for about a year. Maria and Jose have been friendly and given me great service!
