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October 2024 by Eduardo Saavedra Jr.
Was impressed at the vehicle I got for rental. It was a nice one! Honestly I didnt want to stop driving it around. The price for the weekend trip wasnt bad to be honest. Pick up and drop off was super quick. Took like 15 mins the most. The only reason I give it 4/5 is because in order to pick up your rental you have to have a $200 deposit with credit card or $500 deposit with a debit card. I looked online on where I booked as well as Hertz online and i did not see anywhere were it stated there was going to be a deposit vs other car rentals. So if you plan to go on Vacation and have a budget, keep the deposit in mind. I did get that back after dropping off my vehicle but i wish I could have used that money on my trip.
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May 2024 by Ruben Coronado
Excellent customer service
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March 2024 by Ezar Vasquez
Fast service, no wait, always have cars ready. Unlike competitors.
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November 2023 by Jack n Carol Taylor
Quick, easy rental.
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September 2023 by Maria C ibarra
Very good services
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February 2023 by George D.
I'd like to rent from Hertz when I'm flying into town this weekend and flying out on Sunday. BUT they are closed on Sundays so I must pay an additional day and be responsible if anything happens to the car while it sits in their lot until Monday morning. I'll have to rent from a competitor who is open on Sunday morning.
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February 2023 by Tito
Irresponsable horrible service missinformed
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November 2022 by Enrique Paulin
Good experience. Nice card and front desk ?
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November 2022 by D. Pollard
Good service, cars are older. Where's the Tesla's?
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October 2022 by debi Agnew
Imperial Airport location really needs to be remodeled the entire Airport is an embarrassing disgrace but back to Hertz employees barely speak English and the rental prices are astronomical so no thank you.
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September 2022 by Jonathan Lizarraga
Good customer service
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September 2022 by Victor Ojeda (El Nerrio)
Excellent service
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September 2022 by Darin Jones
Nice people.
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September 2022 by Maria Ortega
Loved the cars we have used from this place very comfortable.
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May 2022 by Natalie T.
I give it 5 stars because the customer service was GREAT! and they provided me with what I needed last minute. The car was excellent as well. The only complaint I have is that when I got in the car, the car smelled bad inside and it was dirty. The car had not been washed not vacuumed and there were stains in the floor, on the seats, and in the trunk.
