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March 2024 by Ezar Vasquez
Fast service, no wait, always have cars ready. Unlike competitors.
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November 2023 by Jack n Carol Taylor
Quick, easy rental.
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February 2023 by George D.
I'd like to rent from Hertz when I'm flying into town this weekend and flying out on Sunday. BUT they are closed on Sundays so I must pay an additional day and be responsible if anything happens to the car while it sits in their lot until Monday morning. I'll have to rent from a competitor who is open on Sunday morning.
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February 2023 by Tito
Irresponsable horrible service missinformed
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November 2022 by Enrique Paulin
Good experience. Nice card and front desk ?
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November 2022 by D. Pollard
Good service, cars are older. Where's the Tesla's?
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October 2022 by debi Agnew
Imperial Airport location really needs to be remodeled the entire Airport is an embarrassing disgrace but back to Hertz employees barely speak English and the rental prices are astronomical so no thank you.
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September 2022 by Maria Ortega
Loved the cars we have used from this place very comfortable.
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May 2022 by Natalie T.
I give it 5 stars because the customer service was GREAT! and they provided me with what I needed last minute. The car was excellent as well. The only complaint I have is that when I got in the car, the car smelled bad inside and it was dirty. The car had not been washed not vacuumed and there were stains in the floor, on the seats, and in the trunk.
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May 2022 by Al
Excellent Service. Knowledgeable and caring. AAAA
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March 2022 by Jay C.
I showed up at HERTZ in less than a stellar mood after learning my car with 31K needed a new engine. I was greeted by ALAN and my attitude immediately improved. ALAN was sympathetic to my dilemma; knowledgeable and friendly. Most importantly, ALAN had me behind the wheel of my rental in 10 minutes. A HERTZ first. Whoever ALAN's boss is, owes him a lunch for representing HERTZ in a positive light. Great job, buddy!! \m/
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January 2022 by Richard Rundhaug
I was charged an interior cleaning fee. I had removed all debris. I think they wanted me to vacuum it out and wipe it down. What joke. Beware when returning a rental car to this place. They look for foolish reasons to change you. Then, they don't answer the phone. I had to challenge the charge on credit card with the bank.
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November 2021 by Kelley Ashbrook
Fast service. Prices fairly reasonable.
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October 2021 by Gloria Garza
Do Not ever Rent from the El Centro Hertz. I just needed a rental for 2 days and they tell me that Sunday they were closed, so they were going to have to charge me 2 extra days because of that, so i cut my trip short and traveled back early, dropped off car on Saturday at 1pm, I dropped off car by 1pm in drop box, so they told me that they were going to charge me no matter what for days I didn't have the car. Who does that! My Phoenix stores have drop boxes for this very reason.This feels like Goushing to me and Fraud!.
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September 2021 by Bob Diaz
We received friendly service. A big thank you to the Imperial Airport Team!
